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    Slumberland Furniture

    Slumberland Furniture

    2.4
    (12 reviews)
    1.5 mi

    Slumberland: Do Not Shop Here - Deceptive Sales, Zero Integrity…read moreOrder # 0525547WL93 I only ask two things of a retailer... 1) Don't lie to me and 2) Treat me with respect. My experience at Slumberland Furniture in Sunset Hills, Missouri was an infuriating example of bait-and-switch tactics and deliberate dishonesty. On May 25th, 2025, my wife and I walked into this newly opened store and spent over $3,000 on furniture--including an Ashley sofa, two Ashley chairs, and two Lazy Boy power recliners. We paid in full that evening and were explicitly promised that both recliners would be brand new, not floor models. On June 13th, weeks later, I called to check on the order. I was told the couch and chairs wouldn't arrive until late June, but the recliners would be available for pickup the following week. During that call, I asked again if we were receiving new recliners, not the showroom sample. The clerk's vague and deceptive response raised a red flag. I knew something was off. So on June 16th, I made an unannounced visit to the store around 12:35 p.m. I inspected the floor model recliner closely so I could recognize it later if needed, and then I took an extra step. I discreetly slipped a white envelope with my handwritten initials into the magazine pocket of the floor model recliner, my own personal lie detector. While I was there, I witnessed an all-too-coincidental interaction: A salesperson, we'll call him Richard, or Dick for brevity, was instructing another employee to remove that exact chair from the floor. Suspicion confirmed. The next day, June 17th, I received a message that my recliners were ready for pickup after 2 p.m. I arrived at 5:52 p.m. and Dick, the same salesperson I saw removing the floor model the day before, greeted me again. Dick asked me to drive around to the dock. When I pulled into the dock he stated that one chair was in a box and the other was wrapped in plastic. I immediately asked: "Is the one in plastic the floor model?" He responded by claiming that it was new but there was some "rigmarole" with the recliner. I asked again. Same lie. One more time, right before they loaded the second chair, again, he continued to lie. So, I ripped through the plastic wrapping, reached into the magazine pocket, and pulled out the envelope with my handwritten initials that I had placed the day before. It was the floor model. Dick lied to my face, three times. In total the store lied at least 5 times. Caught red-handed. Not a word of apology. No attempt to make it right. Just silence. No integrity. No accountability. No respect for the customer. This wasn't just sloppy service, it was intentional deception. Slumberland tried to pass off used furniture as new and hoped I wouldn't catch them. Slumberland Furniture at Sunset Hills Plaza cannot be trusted. They have no ethics, no customer respect, and no business representing a national brand. Do not give them your money. They do not deserve your business. The moral of the story? Don't be a Dick.

    Mark was super helpful in finding the perfect option of a futon for my office/guest bedroom. He was…read morevery friendly and not pushy at all. The delivery guys were also very nice, but took out a huge branch of my neighbors tree as they were backing down the street to deliver my furniture. They did push the branch out of the street (after I requested they not leave it in the middle of the street). However this left this large branch splayed over my neighbors front steps and the sidewalk. I called and spoke with Thomas Grogan (warehouse manager) and told him what was going on. I also sent pictures. He said he would leave early and come out and remove it. He did come out and broke down the branch and put it in his truck. He even knocked on my neighbor's door to apologize. I'm so thankful that this was taken care of and I think Thomas went way above and beyond! Kudos!!

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    Slumberland Furniture
    Slumberland Furniture
    My new dark gray sleeper sofa from slumberland.

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    My new dark gray sleeper sofa from slumberland.
    The White Rabbit

    The White Rabbit

    4.1
    (26 reviews)
    5.1 mi
    $$

    I had a gift card from our family rob your neighbor Christmas game. We do all local places and I…read morewas glad to get one for a place I'd never been. I was on my way to the place next door when I realized the White Rabbit was right there. Bonus! Shopped around, they had some cute things. I love flour sack towels and found one with flowers that was pretty. And kept going back to fancy glasses in blue so I decided to get those, too. Prices were reasonable and I spent the gift card plus some. I was really uncomfortable about the personal conversation the staff was having after my husband and I were the only customers in the shop. Not anything horrible but just not a convo for when customers are around.

    As their website says, "The White Rabbit - A Vintage Chic Boutique"…read more What a great boutique to find unique and original gifts. When you enter the store you know you have found a #shoplocal #shopsmall store that will help you finish your holiday shopping. I found so many amazing gifts for those hard to buy for cousins. There were vintage items, that took me back to our childhood memories and I cannot wait for them to open their gifts and have the same flashbacks as I did shopping. I got a chuckle out of the candy jar for well behaved children. It's a shame they don't have one for well behaved adults as well. Would I come back? Yes, when I need a unique gift that you can't find anywhere else. When: December 11, 2016 Why: Gift Shopping #shoplocal

    Photos
    Farmhouse style home decor offered at The White Rabbit in St. Louis
    Farmhouse style home decor offered at The White Rabbit in St. Louis
    Farmhouse style sideboard constructed locally for The White Rabbit St. Louis.
    Farmhouse style sideboard constructed locally for The White Rabbit St. Louis.
    Farmhouse furniture and home decor at The White Rabbit in St. Louis

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    Farmhouse furniture and home decor at The White Rabbit in St. Louis
    Ashley HomeStore - Kirkwood

    Ashley HomeStore - Kirkwood

    1.6
    (17 reviews)
    2.4 mi

    The online return policy is not very transparent. If you order online and you need to return your…read moreitem you must pay to ship it back and the customer service process is slow and requires multiple follow ups. Avoid Ashley furniture if you can! I spent $400 to ship back dining chairs, a costly mistake

    So 1.8 m followers well I'm the 1 that's not satisfied they brought my couch out it was to big to…read moreget into my house I'm not blaming Ashley for the tearing up of my house but it still their store that contracted the moving crew so it's still there issues to make it right. The movers broke my front door off the hinges , put a hole in my wall and when they couldn't get the house from the front door they went to the back door after breaking the glass out of my screen door my mentality challenged daughter was asked to help with holding the door she was cut by glass and bleeding and after all of that we had to send the couch back for a smaller one , my front door wouldn't close so I had to take off work the next day so my house wouldn't just be left open so I missed pay. So after going back to the store to select a smaller couch I added a lamp it was supposed to come with the 2nd couch it didn't come tried to make me com and pick it up , no it was supposed to be on the truck with the couch , so now arrangements are made with a live person on the phone for it to be delivered today September 25th I'm waiting and took off another day to be here for the lamp only to find out that if I didn't respond to some Jenny chat box text within 3 hours I would have reschedule sorry if I've already made arrangements why aren't they up holding the arrangement that was set in place . I work at a hospital saving lives I can't be checking a phone all day for a robot text message, so now I m not getting a lamp today and I've lost money cause I could've went to work SO ASHLEY FURNITURE IT IS YOUR FAULT CAUSE YALL HIRED THE MOVING COMPANY. So you get rating and I'm a first and last time customer.

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    Ashley HomeStore - Kirkwood
    Ashley HomeStore - Kirkwood
    Ashley HomeStore - Kirkwood

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    Lovesac - furniture - Updated August 2026

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