I purchased the monster "The Bigone" during their Halloween promotion because I could not in good conscious let saving 200 dollars pass me by. I drove all the way to Pittsburgh (3 hours 1 way) with my best friend to pick it up. We got to the mall and the staff was very friendly in asking questions. I basically told them I know what I wanted the second I walked in, I was just chilling out. They were very cool with that. "Chill away" My buddy and I sat and watched TV with the staff for about half an hour. Finally I decided to make the purchase. I informed them what I wanted and off the sales guy went to grab my prize. He came out and rang it all up. My buddy flashed his military card and asked if they do anything for this and he threw in an extra 10% off! Very cool. The total bill for this would have normally been well over 1000 dollars. Actually $1,069.00 to be exact. The total didn't break 625$, that's a deal that no one can pass up. Next came the loading of the car. At the Time I had a Ford Focus, the salesman walked this 95lb beast packed in a bag out with us to my car, with a few good shoves and seat rearrangements, the sac fit perfectly in the backseat. Actually, after putting it in the car, I didn't have a backseat! Got it home and promptly cleared out an entire corner of my room and unpacked the giant. Took about 2 hours of roughing it up, but after the pieces were broken up and I fell asleep, the Sac doubled in size overnight! I barely have enough space to get around it to get out of my room, but I don''t care. It's comfortable, soft, gives the room a nice chill out feel and the cover makes it even more so. I end up falling asleep in it at the end of the night. read more

Lovesac - Store Entrance. - Furniture Stores Near Me - Pittsburgh, Pennsylvania

Thanks to the great customer service at Ross Park Mall, we were able to add the pieces we needed to make this an amazing sactional. A perfect solution for anyone with animals. read more

My husband and I travelled to the new LoveSac store in Ross Park Mall in Pittsburgh to look for and possibly purchase a Sactional. We had read great things about your product so we were looking forward to testing one in person. When we arrived, we were only able to test a portion, because the store was filled with teenagers hanging and lounging all over the sactionals on their phones. It took me a while to distinguish who worked there and who didn't. These teens were not with their parents. They seemed to be friends of the "sales team". The sales team did not ask us if we needed help although we were in the small store for sometime. There was one other person inquiring about the sactionals and I overheard the one associate tell the person to take a catalog home and that he can figure it out from there. I was very disappointed! I had been to several high-end to discount furniture stores that day and this was the worse experience. I expected so much more. I have several friends waiting for my review of this place before they make the trek from the city to the suburbs to try your product. I was hoping I would have had a better experience to share. Thank you! read more

Great help from the Ross Park Love Sac team. I bought a sofa with 3 bases, 4 sides and a special deep side in eskimo phur and they were very helpful. They checked to make sure my sactional was delivered on time and sent a follow-up call/card. Very professional team. This is my second sactional. First one was a chair and ottoman in black leather with three sides, 2 bases and a U-table. read more

Amazing experience! Jessie and Cat were incredible! They were very knowledgeable, not pushy and talked to us for hours before we made our final purchase. This store is great! Highly recommend lovesac in Ross Park Mall to anyone looking for new furniture accompanied by a pleasant buying experience. read more

We ABSOLUTELY LOVE our Lovesac couch! It makes relaxing at home so much more enjoyable for all 6 of us, especially the puppy! Vi from the Ross Park location was more than helpful in purchasing just the right set-up and helping us wow we did set it up. read more

The furniture you sit on in the showroom is NOT what is delivered to your home. The Sac's (large bean bag) are extremely uncomfortable but in the showroom they were soft and cushy. The are hard, do not form to your body. I have read the instructions, did exactly as they said and still have 2 Sac's that are uncomfortable. As for the couch, it is OK. I also bought the large pillow that sits on a rocker base. It is comfortable. As for the service at this store it was great. Too pricey for what you actually get. I wish I hadn't bought so quickly and did my research. Disappointed. read more

Leena at the Ross Park Mall went above and beyond. I called in because I needed 1 of each of the puppy pillows. They were sold out on line but she found them at a different store for me. GREAT PERSONALITY! Expert Service! THANK YOU SO MUCH! read more

I met Damian at the South Hills Village Store and fell in love with Love Sac! I went back to purchase the floor model and it was gone...but all was not lost! He encouraged me to call the Ross Park store (and even offered to contact the store for me). And lo and behold they had a floor model available for purchase in the same color...slightly bigger..sactional!! His Area Manager ( Gary) was in the South Hills store when I went to look at the color one more time helped me with wall color choices! I picked up the floor model from Ross Park Mall...site unseen and Lena was unbelievably kind and thoughtful! I changed pick up date on her and I was unaware that the floor model would be boxed for me at pick up time! She recommended having lunch at Nordstroms...yummy...and the sactional was ready to go earlier than she thought. Shethen dollied each piece to my waiting SUV and Mini Van and helped us load each piece. Before we left the store she helped me with potential set ups of my sactionals for my room layout and wall color choices...that ironically matched Gary's from the South Hills Village Store. Finally, she dollied each piece of the sactional to my waiting SUV and Mini Van..with seats removed and helped us load each piece. WHAT CUSTOMER SERVICE!!! I can see how Lovesace has so many repeat customers!! read more