We had a great experience at Room Concepts. Fantastic customizable selections and wonderful…read moreservice. Our salesperson was very helpful and patient with us as we went back and forth with decisions.

When it comes to quality vs price, quality is always my choice. From the time I entered the store I…read moremet with and worked with Nathan who understood my needs for a new dining table and chairs and went over options. Everything they sell here is natural wood, no veneers, particle board, or whatever. Many of the items are imported from countries like Malaysia but they also have US made Amish wood furniture as well. There is no pressure to buy and you are always guaranteed the lowest possible price excluding sale and clearance merchandise. The highest prices are Amish made followed by a Canadian brand. I was interested at first in a drop leaf table and Nathan told me both the pros and cons of owning one of those. What's nice is that depending upon the manufacturer you choose you can mix and match coordinating chairs to your like as well as buy as many as you need as opposed to an entire set. They work within your budget and while everything is pricey you are getting what you pay for. I was told up front that from the time I make a selection it could take anywhere from 6-8 weeks to have it sent and then they arrange for you to either pick it up or pay a standard delivery and installation fee. If you are still not ready to take delivery when it arrives then they will hold the merchandise in store for a set amount of time when you can get it. What's nice about the delivery fee is that it is valid for one year from the time of your 1st purchase if you later decide you want to purchase more furniture. Nathan did state that although it is solid wood, it is subject to the same wear and tear you would expect from any wood over time. He gave me the measurements of the table sets I was considering so I could measure them in my kitchen. In addition you can choose whatever wood combination mix for the item you are buying. Whether you want oak, maple, or cherry, there are swatches for each product as well as upholstery choices if the model you select has room for a chair cushion. They do offer 12 month interest free financing with a credit card company should you choose to pay in installments. I like the fact that I could take pictures to see my potentials at home as well as "test" out the various chair options with the models I was considering. Tables and chairs now come in different sizes for those who like counter height vs traditional as well as high legged chairs and benches. I was very pleased with my visit and having gleaned enough information to make an informed decision I will return here shortly to purchase the dining set that best meets my needs. Room Concepts is family owned and operated and has only 2 locations. The other showroom is in Wexford, PA but you can get an idea of what they carry online. They offer a 1 year warranty on structural components. Furniture is an investment and when I purchase, it is something that I want to last for a long time.

I furnished an entire house with this company and it is terrible quality built for vanity over…read morefunctionality and durability. Not to mention it was extremely overpriced. The drawers of our end tables hardly open more than a few inches and require exerting extensive and unnecessary effort to do so. We also ordered a desk for a bedroom and I could tell just by looking at the picture in the book that it wouldn't fit, but was convinced that it would be no problem by the designer. He was condescending in telling me this, as if he knew more about my own home than he did. Sure enough when it finally arrived, late, it didn't fit like I said it wouldn't and needed to be returned and altered to fit the space. It finally was sent back weeks later without a chair. Our cheap furniture we had before shopping here held up way better than what we have now, and four young children were using it at the time. It's a shame they market themselves as knowledgeable designers who sell quality furniture when in reality they talk to you like you're stupid while selling you junk. I regret spending so much money here and wouldn't recommend this business to anyone.

This was our First time buying from Bradley Michaels Furniture . We were so happy with the…read morefantastic help from Michael and Bradley . They listen and really care and give honest opinions. We were building a home , and suggestions on outlet was so helpful. We are so happy with the entire process even with Pandemic and stock taking much longer was not bad . They were great in keeping us updated on delivery. Helping to work with us all along the way. The quality is as beautiful as the furniture. Plus we got all MADE IN AMERICA . Highly recommend them , great furniture and fabulous Customer Service from Bradley and Michael the entire staff !

I love this store. I have been shopping here since they were in Caste Village. The furniture is…read morefabulous and the service phenomenal! The owners have always helped me choose products from tables to decor. I highly recommend this shop!

We walked in on a Saturday. Not too busy. We were asked by a nicely-dressed woman if we needed…read morehelp. My husband started by saying, "you had a store at Century 3" and before he could finish his question she interrupted and said "we've never been at Century 3." Just shut him down. He started again to ask about wanting to buy something and she again interrupted him and said again that it wasn't their store he was thinking of. That is why he stopped in, to ask about buying something they used to carry and get some info. She interrupted and didn't ask what we were looking for. She was rude, dismissive, and judgmental. We walked out. What a poor way to sell things. Did we not look like we have the means to shop there? I assure you that we do. I also guarantee we'll never come back.

I have always purchased my furniture from value city!! The goods are top quality! And the salesman…read moreare helpful and pleasant with no high pressure sales!!

THE ONLY THING WORSE THAN THEIR OVERPRICED GARBAGE IS THEIR HORRIFIC MANAGEMENT. $1,423 Bellini…read moreRecliner delivered with a broken motor, inoperable, in August 2024. Refused to return, supposedly ordered a new piece of junk for me but just informed on 12/1/24 of ANOTHER DELAY...replacement will be delivered in 2025. FILED A FORMAL COMPLAINT WITH BBB, then again, they have a 1.3 Rating, obviously won't care They take negative reviews down from their site. if anyone is interested in filing a Class Action Suit against ValueCity Furniture, please reach out...I'd be happy to help organize.

Levin's has a really large variety of living room, dining room and bedroom items. We like to come…read moreand look around especially at their clearance section. Always new inventory available. Employees are always waiting at the door to help you.

The service i got with Palmer B on March 24th 2026 was completely awful . It was like he was Born…read morein a barn. Walks in dont take he shoes off comes in with an attitude. Throws his stuff all over my glass counter. Leans my chair laying into the tv stand to knock my tv off the tv stand and then argues with me in my house. We argued . Then he left stuff laying around and left . Says he's been in this business 20 years clearly NOT. He don't know how to talk to people has an attitude problem and wanted to argue with me. Telling me what hes doing with my stuff and im telling him I don't want you leaning my chair into my tv stand. And hes NOT disrespecting me in my own house. He will NEVER BE BACK TO MY HOUSE AGAIN.

I took several items to this consignment shop. This women is a bit rude. When I wanted a check…read morefor what I sold she told me that I was not being very nice. This happened twice. Then when I was looking at tops / sweaters she came over to me and said "the bigger sizes are over there". Ok, maybe I am not a small but did she have to be so rude. Not going back. I can take my things to another place

I took a number of items to the shop. The owner is extremely rude and condescending.I wanted to…read morepick up my check, but she said she donated all of my things and I had no money coming. I saw some of my items still on the racks, so I showed them to her, and took them. The things I brought in were all designer items. She is a liar and a cheat. I will never walk in there again. She does not pay her consigners, and gives you no invertory sheet of what you have brought in to the store. She does not recognize quality, and should be out of business. I am livid about losing 10 beautiful garments.

The selection is always great and inventory is ever changing. The employees are nice but seemed…read moreshort staffed. However they were still helpful.

I used to spend time looking around to see what they had. They had restrooms, so my prostate…read moreproblems didn't matter. Now they've closed the restrooms. Don't they know a lot of older people shop there? I'm 74, I need restrooms often. Ollies wants money,but when it comes to customer service?????????? Thanks. I will shop there a lot less. Care about your customers, and I'll care about buying your products, until then, keep what you have.