WOW. Customer service above and beyond during this pandemic. The ability to meet via a Zoom meeting and talk to a representative was so helpful when deciding to make a purchase with Lovesac. On top of that, they brought samples of fabrics out to my car so I could at least have an idea of feel between the ones I was considering. If it wasn't for this team's efforts, I'm not sure I could have had confidence in purchasing something I didn't have the opportunity to touch and feel. I'm impressed by the knowledge, friendliness, and speed of delivery with Lovesac. Great purchase, easy to put together; excited to have in our home. Thank you! read more

Lovesac - Lovesac sactional - Furniture Stores Near Me - Wauwatosa, Wisconsin

Great support to select what I was looking for and more. Bought a LoveSac Sactional and the team helped make sure everything was ordered correctly. When one piece came with the wrong cover the store staff helped me fix it. read more

Some of the comfiest furniture you're going to find. Originally they only offered their Lovesacs, but in the past few years they've expanded to include rockers, sofas and futons. The place is just so alive and happy, but you can sit down and relax. We didn't actually buy anything, but the sales people didn't rush to push us out. It made me want to buy something, but I didn't have the space or money for anything. That still doesn't stop me from loving the place and telling everyone to at least go there to experience it, if not to purchase the sacs. read more

Lovesac - Lovesac Shop - Furniture Stores Near Me - Wauwatosa, Wisconsin

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We just received our Supersac today and could not be more thrilled!! We have a teenage son with autism and just knew the size and feel of the sac would be hugely beneficial as far as the sensory stimulation it provides him. The moment he saw it he laughed with excitement and plopped down on it and just calmed down immediately. We are so happy that he is happy with it!!! read more

Well I have to say, our purchase was not just a "hey, this would be cool to go into debt for!" transaction. We looked at the store, options and reviews for over a year. What it came down to was the following: * My wife loves to move things around * My wife loves things that can be washed when they get dirty. * My wife loves things built to last (that's why she married me!) We ordered in the store and took the Pillow Sac home with us. When we were on vacation, my wife noticed a sale on the website. She called and Megan went over all of the numbers, and we realized we were getting a better deal at the store than online... so go to the store! Then, we realized that there was a promotion for 36 months interest free (we had gotten the deal for 18. Again, we called, and they were able to switch everything on the phone. This store has outstanding employees that LOVE what they sell. As a result, I and my wife feel good about what we bought. It's expensive. You can get a leather couch for 1/2 of what we paid. (not a great leather couch but it is dead cow!) But you are stuck with one couch... in that color... unless you like spray painted leather, then you're just sick. If we want to expand, or change the color, we have options. That's what I paid for, options and comfort! read more

Let's be honest - Lovesac is the store you go into when you need to rest your feet after a few hours of power shopping. That being said - this furniture is ridiculously comfortable. I've always wanted a lovesac and after years of contemplating - finally bit the bullet. I have to say that I do love my lovesac but....here's the issues. They have all these 'options' - but never stock of anything. Their furniture is RIDICULOUSLY overpriced. My lovesac was like $700. The couches are even more. Why on earth would I pay you 4K for a couch made of a cotton fabric? Because I can take it apart? I'd rather save $3K and just buy a pizza for a couple friends to help me move a couch. Because I can change the cover on it? Again - not worth $3k to me. They do have floor model sales but I can't say that it was that much of a discount. Each base is still $300 and then you need to buy each of the sides for $150 and THEN buy the cover to go over it. Really adds up. A few nice things if you do decide to take the plunge: they have great financing and it comes with a pretty awesome warranty - so assuming they're in business for the next 30 years - you're covered. read more

My wife recently came to me with a suggestion to purchase a Lovesac sofa...I didn't even know they had furniture - so I figured this was a dumb idea. She showed me pictures and we decided to go for it. They had 12 mos same as cash financing and we applied online and got approved. Every single thing about our Lovesac experience was fantastic. From the finance person who gave me her CELL number - to the store manager who gave me her CELL number, to the delivery to the store manager coming to our house to set everything up - was amazing. Highly recommend this store - the staff - and everything related to it. Great job. So much for the dumb idea - nice suggestion wife. :) read more

Absolutely hands down the best!! My sactional couch is durable, versatile, and gets lots of rave reviews! An investment sure, but so worth the price, with quality craftsmanship, fabric, and accessories, amazing! All the staff from manager to associate are well versed to answer all questions and show all the options from a simple chair or sac to a chaise lounge or sactional!! Highly recommend all the staff at Mayfair mall in Tosa!! read more

Lovesac - My living room!! 4 base chaise, with stand alone chair, and moviesac with ottoman! - Furniture Stores Near Me - Wauwatosa, Wisconsin

Great concept for furniture, it fits young and older people. Cost is something to consider can be up there in price but well worth it.

My husband and I just bought our first home and we were looking for furniture for the "man cave." We had some limitations on the size and type of couch because of the staircase leading into the basement - so my long dream of getting a Lovesac Sactional was on the top of our list. We were a little hesitant at first because it is NOT the cheapest couch on the market - but we are so in love. We are not only in love with the ease of putting it together, the size and the look, but the amazing staff that has been with us throughout the whole process. Linda, Michelle, and all the employees at the Milwaukee Mayfair location are awesome! They have truly made our investment in a Lovesac feel like it was a "no brainer". My husband and I both appreciate the updates on our tracking order and overall customer service that you have brought to the table. We were already Lovesac loyalists, but now you have customers for life! Thank you for the best customer service! read more

Ridiculously overpriced, bad quality, poor customer service. Who would pay $2000+ for a couch made in china out of substandard materials? UPDATE: So my last warranty issue was handled well, unlike all the previous ones (yes there have been a number) perhaps it takes a few years to get things running smoothly? Anyways bumping up a point, but I still rue the fact that I bought such an overpriced couch, and they've doubled the prices on everything since I bought mine a couple of years ago. read more

The lovesacs speak for themselves; they are truly the dreamiest, most comfortable, coziest things I have ever sunk my tired body into. They have a vast array of fabrics and colors to choose from to customize and make your lovesac your own personal, cushiony paradise. If you catch them during a Black Friday sale (which is what my wife and I did), you can get 30% off your purchase with 0% interest for 4 years. Plus, you get a lifetime warranty for the cushion pieces inside the sac!!That's awesome and makes these completely affordable. But like I said, the sacs speak for themselves and anyone that gives less than 5 stars, obviously do not appreciate good comfort. This 5-star review is for Linda, the lovely, friendly associate that helped us from beginning to end. She was just pleasant to talk to and I appreciate her stellar customer service. Once our sectional couch kicks it (not purchased at Lovesac), we are definitely going back to this Lovesac to design our couch with, thus making it even more difficult to put the remote down and leave the comforts of our living room. read more

I love this place. I first walked into the Lovesac when i was at mayfair on some business. I fell in love with the furniture right away. I later returned with my girlfriend and she loved it as well. We ended up buying the furniture and we thought it was worth the investment. We move yearly and the fact that it comes a part makes it so convenient. We did have issues with the cushions however their customer service is phenomenal. Jessica stood by us from start to finish and even helped us set it up at no charge. I am happy to call the lovesac team my friends, they made this purchase pleasant. A++ for the customer service. Will definitely recommend to my family and friends and anyone else who wants furniture that you will love. -lyth and alison read more

So, All the complaints on Yelp are because the couch is expensive. Then dont buy it!! You cant write a bad review of a company just because the price of some of their products are high, they can charge that much because guess what, the product is great!!! And you also cant write a bad review because they have "too many options", Options are one of the best things you can have in this world. Have a green lovesac in a green room and want to repaint the room tan. BAM, get a tan cover for your lovesac, its so convenient!! That all being said and being out of the way, I am basing my review on three things. 1. Initial visits 2. Purchasing the product 3. Post purchase (even years later) 1. I had always enjoyed Lovesacs, my buddy had one and it was my favorite piece of furniture to sit on. My girlfriend and I went to the Lovesac store one day to take a look and see what everything cost. The staff was incredibly friendly and informative. Walked out without buying anything. Went back a week later to look again. Figured everything out cost and price wise. 2. Came back again one week later to purchase and again, staff was friendly and helpful. Went over all pricing and options(sheesh sounds like Im buying a car) Purchased and done. Staff met me down at their back door and helped me load it into my car. The Supersac I purchased barely fit into the back of my 2004 Sentra but not a problem. 3. Which brings us to now, 2 years later. Moved out to California and brought my Lovesac with me. It seemed to be getting flat pretty quick and so I called up the Lovesac Mayfair store and told them about my dilemma. They explained that sometimes Lovesacs dont get filled as much as others, so they told me not to worry, to just send them a picture of it and they would send me a 10 lb box of foam. 1 week later here is my box of foam. My "Sac" (haha) is now full and better than ever. I plan on keeping it as long as I can, and will definitely buy more in the years to come. Seriously some of the best customer service Ive seen in a long time, and I used to work retail and food-service. **On a sidenote, before I called the store, tried working with online Lovesac support, yuck, I'll just stick to calling the store. Online support was pretty rude lol.** read more