Blaze Thompson (Salesman) 2019 F150 Platinum V8 Sale Made(October 7,2023 8pm) Good day to you all! Man I read reviews on this place and I don't know why people are so mad at them here. I actually seen this truck online and came straight from Las Vegas to purchase this vehicle. Not only did they hold it for me, they went and picked it up from the other dealership and made sure to clean it up before we left, but it wasn't dirty at all so no complaints there. I had an appointment to go to California or Sunrise Ford I should state, but they ended up being weird and wanted to tax on extra fees for no reason. Like 7K in fees that I didn't even ask for. Then they didn't even want to hold the truck for me so I said screw them, I'm from Vegas and I don't like to gamble at all so I found this one within two hours and came out here the next day to pick em up. Dealership was extremely clean and all the salesman were dope and fresh. I was standing out front and checking out the lot while my wife handled the paperwork and seen at least three of their salesman in action. They won't pressure you into a deal, they actually don't need to do that since all their whips seems like they are all deals. Got to have a few conversations with a few of them and they just seemed like normal people tryna make an honest living. The experience here is unheard of and it's it sad I had to come all the way to Utah to experience this type of treatment. My salesman was awesome and fresh! Mad respect for him and their place of business and I do thank you for all you have done to get me this deal and get me my truck back. Thank you....Blaze & Low Book Sales for helping me out. It was fun to drive up here and have my first out of state purchase ever on a vehicle. Don't read reviews and base your decision off their experience, you'll have to get your own experience to actually feel what it's like! cause each one of us are different so we all take to sales differently. So find your whip and head on over and get your keys, it's just that simple. read more

Low Book Sales - F150 - Used Car Dealers Near Me - Salt Lake City, Utah

Wanted to give them 5 stars as a 1st time car shopper on my own because they took my trade in,found me a lender and didn't have to pay anything that day other than my plates but when I got home and actually had time to look through everything I am now paying more than what I thought I would. I felt rushed when it came to signing, they were just like sign here, here and here and did not see all the additional charges, fees and high interest rate. And half of my car windows aren't tinted when I noticed and told the sales man he said they couldn't do anything about it. read more

eird experience. I'm not sure if Chris is on stimulants but he is off his rocker. We wanted to look at a Toyota. Smelled like cigarettes and had tons of holes on the drivers seat. I wanted to test drive but brought up concerns on price for a car that had been used as an ashtray. When I brought up the concerns he took the keys threw them across the room and said "it's over move past it". Chris mentioned that he was single which makes a lot of sense my 5 year old has more emotional intelligence than he does. God speed to anyone that has to deal with him read more

We purchased a vehicle from this dealership last year, approximately over 8 months ago. To date we do not have plates for the vehicle as the dealership has failed to send the documents to the DMV. We have been to the DMV over 6 times getting temp tags. Difficulties in reaching the dealership has been grueling. We are at a point that we want to return the vehicle and deal with a more professional and reputable company. We plan on filing a complaint and hopefully this dealership will step up to the plate and make things right. It's unfortunate this has to come to this and has been an awful process. read more

Last year, I purchased a vehicle from Low Book Sales in Salt Lake City under the belief that it was a clean title, structurally sound car. I was told it had no frame issues and was sold it at full market value. It also came with a dealer warranty -- so it was not an "as-is" sale. After the sale, I discovered the car had serious frame damage, including a tac-welded frame that would have failed a Utah state inspection. No disclosure of salvage or structural damage was ever made at the time of purchase. In reviewing the paperwork, I found multiple red flags, including: * Backdated documents created well after the sale. * A forged "Notice of Salvage" form (TC-814) with my signature and a date that precedes the actual document creation date (confirmed by PDF metadata). * Coercive sales tactics, including being pressured to sign documents with missing or misrepresented disclosures. * At least one signature on an official document was not mine and appears to be forged. When I confronted the dealership and presented proof, I was told they "didn't do anything illegal" because they hadn't "meant to send" me the fraudulent salvage disclosure -- which they clearly created after the sale in an attempt to cover their tracks. To make matters worse, after refusing to help, their Chief Operating Officer viewed my LinkedIn profile, yet offered no communication or resolution. Actions Taken: * Complaints have been submitted to: * Utah Division of Consumer Protection * Utah DMV Enforcement * Federal Trade Commission (FTC) * Better Business Bureau * A small claims lawsuit is being filed. * All documentation, inspection records, and forged paperwork have been archived. Why This Matters: If this happened to me, it may have happened to others. I encourage anyone who purchased a car from Low Book Sales to review your paperwork carefully and speak up if something doesn't look right. Low Book Sales sold me a misrepresented vehicle, altered legal documents, and refused to take responsibility. This is not how a dealership should do business. read more

This place doesn't have the best reputation but that doesn't mean everyone working there should have one. I found a car from them listed on KSL, so I went to check it out. That car didn't work out for me but thank the stars I met Kern. We looked at SO MANY CARS, drove a ton of them and of course I asked a billion questions. Kern was patient, knew what he was talking about and answered whatever I laid out for him. If he didn't know the answer, he would double check with someone. He wasn't like a typical salesman trying to charm their way into your pockets. He wasn't actually down to earth, sweet and very comfortable to work with. If you are iffy about this place, get Kern on your side, he will work with you. And while you're at it, throw some jokes his way and in a sarcastic way, give him a hard time. ;) Him and his crew will take care of you. read more

Blaze and Low Book went above and beyond. We are newly back in the states and we tried a few other places first but didn't like the salespeople and had bad experiences. When we went to Low Book we called ahead and spoke with Blaze. He showed us all the options from cheapest to highest and didn't pressure us at all. Blaze was friendly and thorough in answering all of our questions. My husband picked out his truck and they even kept it for us for two days while we arranged insurance and a ride there. We can't recommend this place enough the entire dream was great. Be sure to try this place out they are honest amazing and straightforward!! Thanks from the Johnson Family read more

Great experience! Found a car I love for a good price, Fernando was really helpful and not pushy/sales-y which I really appreciated.

So we drove by Low Book Auto sales few days ago and our credit is not the best what so ever! However my 2014 Chevy impala LTZ is just barely fitting 3 car seats now that I had my son. We explained to the salesman we know our credit is crap. And we know our credit score is in the 400s and not the best. But what brought us in is the advertising that they can finance everyone. He started filling out our application and was super nice to us. He then pulled our credit and laughed at us. Literally laughed. My 7 year old and 4 year old were sitting right next to me when he proceeds to say and I quote "There's no way in hell I can do anything with this." As he proceeds to laugh again. So you think it was professional to laugh at a customer and then cuss in front of my children? He then tries to explain to my husband to file bankruptcy. I was a paralegal in credit and I know that that comes with its own pros and cons and right now I'm not in any position to make that decision. I tried to explain that it's not all pros when you file bankruptcy and he then laughed again at me and said wouldn't you rather have included in bankruptcy on your credit then debt? He then said we weren't going to get anywhere in life for our children with how crappy our credit looks. Excuse me?! I have a 2014 Chevy impala LTZ with only 20,000 with my "crappy credit" which I'm fine with. And I'm aware my credit is not good. But you have now insulted me. Laughed at me. And cussed in front of my kids. Yeah.. no. I'm posting this review on every page I can. The guy had like a mullet looking hair cut. And sits at the front desk to the left in the Salt Lake City location off state street. Horrible horrible way to speak and treat customers! I have never been so insulted in my entire life by a company before. By this point I was pissed and I knew my husband was going to cuss him out and I got out of there with my family. Please remember this if you ever decide to go here. Below is a literal advertisement they are advertising. ‍ Before anyone talks about down payment being the reason why we could've gotten denied. He literally said he puts 0 down on all his applications because they aren't a down payment driven dealership and that's how he puts all applications in. If I could give them negative stars I would!! read more

Low Book Sales - False advertising. - Used Car Dealers Near Me - Salt Lake City, Utah

Chris was great! He worked with me on my indecisiveness and helped me get into a car I enjoy. Thanks!

Not To Be Trusted! Went to look at a vehicle that they listed, through Carfax as having no accidents, and this car was in fact, in an accident...front fenders misaligned, hood misaligned and won't even open. Checked the inside front door jams and it was clear to see that the doors had been removed. In addition, the vehicle interior was trashed. Worse, for an auto dealer called "Low Book", this vehicle was $2000 more than Kelly Blue Book's recommended highest resale price. read more

I went by Low Book Sales Monday and I was pre approved for a loan through American United Federal Credit Union. My loan banker and I both told them that all they needed to do was just send him the purchase order for the car that I was interested in. They pulled my credit again after we both told them not to. I received the worst service ever and wouldn't recommend anyone to go there for a car purchase. read more

I took a drive in a death trap. The lifted suspension on their as-is turbo truck was jacked up and when I hit 70 mph while merging on the free way, it nearly whipped me off the road. It was very even at 50 mph the whole way back. I told the saleswoman Tasha that it was a disaster waiting to happen, and her response was "Thanks for taking the time to come look at it. Have a good rest of your day." She didn't seem to care that it nearly killed me, nor the little cars around me or for my colorful language that followed. Her response was "your number will now be blocked... I will let my GM know of the current issues." I checked their listing on KSL, and not only did they upload the pictures to it, but they paid for a spotlight to sell it to an unsuspecting victim a little faster. These guys need their license pulled, what they are doing is completely irresponsible. read more

Love this place. Best car I've ever owned, and best service I've ever experienced. I got into a VW Passat Diesel that sips gas and hauls ass. Their bumper to bumper extended warranty has saved me thousands of dollars so far. They even had VW get some stuff done for me under that coverage. Highly recommend LowBook! read more

(Service-only review--never shopped for or bought a car here) I'm almost convinced. Two days ago I would have raved about the place. I went in for my emissions and safety inspections and it was dirt cheap. Emissions was $5. I had a couple of minor issues fail, they fixed them pretty quickly, and I was out the door. Before I left I grabbed some free popcorn and a beverage from the soda fountain. It's all free, and you can sit and watch TV (usually tuned to ESPN, I would imagine). The area is clean, and there are big comfy couches. I see a few salesman come through for the coffee machine, but it's not like the service area is luring you in for a sales pitch. So here's the issue. My truck is a champ. A rock. Oh, I mean, it's over a decade old, but it's been pretty solid. So I took it in, had them fix a few things, and then the next day I got in to go run errands. It sort of slurred at startup, but it did start. I go one place, hang out for an hour, and when I leave and try to start the thing up, it's pretty much dead. Now, this may be the case of really, really, really unfortunate timing. But where it's never once had battery problems, and suddenly it's dead, I was not pleased and wondered about the correlation. Not anything nefarious, but perhaps something went wrong. In the most coincidental way, I was only about 4 blocks from Low Book, so I clutch-popped it to start and drove over. When I explained that I had just had it there, they had me drive it up immediately and they got it in right away. The verdict? I needed a new battery. Again, I'm hoping it was a case of rotten timing. And indeed, that battery is old. But I paid for the batter to be replaced (and kinda handsomely, IMO) so my exuberance for LBS service department has waned. On the one hand, you've got a good waiting area with perks, and they were able to work on the truck right away both times. But on the other, I don't like having my truck pass an inspection one day, and then not start the next. I'm leaving them with a tender recommendation. Give it a try. For the inspections, for sure it's nice to pay very little and be in and out quickly. read more

Not only is this place terrible, but they wrecked my Volkswagen Tiguan!! I took my car to Low Book Sales to See what they would offer for a trade in... It ran and drove great. I use it to commute to work every day. No issues with it, I had just drove an hour to their location in it, perfectly fine. they took it for a "test drive" Without us in it, went around the block, and it just died on them?! there is NO way. My father is a mechanic, and my husband had just changed the oil. They did not tell us what had happened to my car until we had said no many times, and had been waiting outside in the heat, for them to bring me my car. Then when the cocky sales man finally told us what they did, they offered to take us to it. He got back in the car with us, stepped on the gas, and took off in the car we were in, like he was mad. I said, "well If you guys were driving my older car like this maybe it did break down!" you don't get into a car you don't know and flare it. When we got there it would turn but not start. They wanted to tow it back to their shop to "diagnose" it. Why would I take it there after you guys just broke my perfectly good car. My dad was on speaker and saying the many many things they could have done to it. They were so fishy and skemy about the whole thing, because they were trying to get me to take home this over priced car. I took it to my mechanic and he said they seized the engine and it had no oil in it.. even though we changed it the day prior. I have the diagnostics they ran on my car before their driver got into it. Passed all The tests on the diagnostics and nothing about the engine... These guys need their license pulled, from the other reviews I've read as well. Thanks low book. read more

Within in 2 weeks of driving off the lot with a 2017 SUV a slow leak was discovered in a tire. After multiple attempts with the service dept at Low Book and another local tire company the leak could not be found. The initial response from Low book - we can't find a leak, the tire does not have a warranty, nothing we can do. Yesterday after 6 months of dealing with the same issue of repeatedly having a flat tire - Low Book did replace the tire with used one. Customer service was terrible - tire should have been replaced at the 2 week after we purchased the vehicle and the issue started. You think you are going to be treated fairly by the service center when you buy a car there .....not so much. Signed - a former low book customer read more

Just don't do it. One of the most unethical dealerships out there which takes advantage of people with poor credit. I had co-signed with a friend and the salesman actually advised this person that since the dealership he bought his old car from wasn't reporting to his credit he could just return the car he hadn't paid off yet. I'm sorry? How is that EVER good advice? He did of course return the car and it did show as a repo on his credit report. Also during the application process they told us the loan would be through Wells Fargo and at a certain rate. Then in the office of the loan officer we were presented with a loan from Capitol One, at an insanely high rate. Basically it ended up that we would have payments of over $400 a month and about $80 going to principal. And yes... I was an idiot and co-signed on such an awful thing. Luckily I've rebounded from that mess. But serious? It's seriously it shady, dishonest, awful dealership. I'd go as far as to call their practices predatory. read more

If you are looking at a car they have and want a few simple questions answered before you make the drive forget about it... If you want to schedule an appointment through multiple people who contact you this is to your place! It took me ~5 days to get a few simple questions and answered so I wouldn't waste a trip. Look elsewhere, there are WAY to many car dealers along the Wasatch Front to deal with this place! read more

I had a very unfortunate experience and I do feel others need to be aware of it. I bought a used Liberty from here last September. It turns out they didn't have the title. It had a lien on it so they couldn't get it, but they didn't tell me this when they sold it to me. Consequently I couldn't get plates for the vehicle. It took almost 5 months and I got pulled over many times during this period. I purchased a warranty for the car (thank goodness, because it has had SO many problems), but I feel like the company takes advantage of that. The shop in my home town in Idaho told me that all of my ball joints were in really bad shape and needed replaced. Low Book Sales only replaced one at a time, so I had to pay $450 instead of just $111 (it's $111 per ticket no matter how much I have fixed. They could've saved me money, but they chose not to). I also ended up paying over $400 for "free" oil changes for a year. They made it sound like it was included, but I definitely paid for it. I really feel you'd be better off going elsewhere for your vehicle. There are SO many options. Why risk it with these guys? read more

I bought 2 vehicles from low book. Experience was mediocre. I took my vehicle for a radiator replacement in December 2018 because I had a 100 dollar credit. I thought I would be taken care of but I thought wrong.... today is March 30 2019 and I am regretting my decision for repairs from low book. My vehicle had to go to a shop again for a oil pressure replacement sensor at another mechanic shop. We took off the bottom covers and bolts came dropping out. The cover was holding up the radiator along with a bungee cord. Very disappointed at the service. I'm sure they can do excellent oil changes, but not sure amount any serious repairs.... if you pay lowbook service price, I guess your gonna get low book service.... I will never recommend low book to any one else ever again.... read more

See all

Nick Cable and the rest of the team at Lowbook were fantastic. I did some shopping online and had a question, asked the chat bot about a few specks, and received a call personally the next day. I figured it's best to go down to the dealership and check things out. Nick had a few cars in mind, the Jeep Compass was my pick first choice and considering the low inventory most lots have right now nee what I was looking for. The key was great communication of what I wanted, needed and what they could show me on the lot. We set up a test drive with the Jeep and it was great. I wanted to get the the opinion of a few friends and my mechanic friend so they allowed me to take an extended test drive for a few hours. Everything was perfect and I signed right then am there. Set me up with a great rate and connected directly with the service manager for any technical questions. I had noticed a missing plastic cover on the exterior and the auto stop had stopped working shortly after leaving the lot. No problem, the service team took it in the next week and gotta her all cleaned up. Great team with great service!!! Thank you Nick and the Lowbook team. read more

I bought a jeep with 53k miles... had it for 4 months and it already broke down twice... the last time it cost $1340.00 bucks to fix... When my mechanic fixed it he said that three of the spark plugs were fried... oil leaking from the valve cover... multiple valve failures... clogged fuel filter and really bad carbon buildup... So basically they didn't even tune it up before they sold it or they would have found this stuff read more

they did a hard pull on my credit without permission. i asked the salesman 3 times if he promised it was just a soft pull and he said yes. i did not consent to a hard pull. absolutely ridiculous. they will lie straight to your face. never coming here again. read more

Hide yo kids, hide yo wives, hide yo checkbooks, cause they takin' everybody's money out here! All 2012 jokes aside, this dealership felt like a war zone. On one side, the salesman, just tryin' to make a dollar to feed themselves and their kin. On the other side, the customer, just looking for a way to get from point A to point B. These salesman don't mess around guys, they DO NOT baby you in the car buying process. Let me get one thing clear: Do not go into this (or any) dealership without knowing your financial budget beforehand, and which cars you are interested in and why. And if you have a car for trade in, know how much that car is worth. You will save yourself time and money. This was my first car-buying experience, and let me tell you, while the salespeople I dealt with were friendly enough, they definitely weren't about to explain every detail of the financing process. There were times I felt rushed, and so much information was given to me I could barely keep up. I was reluctant to make a decision a couple times, but the salesman was never about to urge me to take some time to think it over, on whether I could afford the car or not, so in the buyers corner they are NOT. I award four stars, the first for the nature of the business, the second for the selection of vehicles and free refreshments, the third for Low Book's seven day exchange policy which I took advantage of, and the fourth is for the finance guy at the end (who's name I cant recall), who did the best he could to make the process easier for me. If you have taken the time to read this far: my entire car buying process was stressful (except for mr. finance with the cute kids/grandkids and the fear of skydiving). I'll likely be buying from private sellers in the future. read more

Awful experience at Low Book Sales in Lindon My son was told that they had a certified used car approved Range Rover on the lot for a good price. It was even listed on their web site as a certified pre owned vehicle. The sales manager told my son that at this price it wouldn't last long, so my son drove fromBountiful to Lindon. When he got there they showed him the Range Rover which had been on the lot for over two months and had a timing belt issue. The sales manager said, "Sorry." He wouldn't do anything. Low book sales shows a total lack of customer care and concern. I would not recommend low book sales and their certified used car certification to anyone. Low book sales is a poor example for the auto industry. Ted Phillips November 14, 2016. read more

Great salesman. Manoli was awesome and helped a lot. Was pretty quick. Was in and out.

After hearing their ads for years on the radio, I pulled into the lot singing the jingle. 'Low Book Sales'. No, I wasn't there to buy a car. It just so happens that their service department was have a sale, $5 for emissions tests! Luckily that was all I needed for my car this year. I walked into the service waiting area and was surprised to find it filled with a self-serve popcorn machine and fountain drink dispenser, and new looking, cushy leather couches. Nice. I didn't partake of the food, feeling bad since I was only spending $5, and because I wasn't sure I trusted the popcorn. But, a very nice gesture on their part. When I found the deal online, I was fully expecting to be 'sold to' when going in. To my great delight, there was none of that! I handed the guy my renewal card and my keys, sat on the couch, read my book for 15-20 minutes, got my papers back and swiped my card for $5. Seriously $5. And then left. I wouldn't say anyone there seemed particularly happy to be at work. But they all did what they do very functionally, and I left feeling like I had won. read more

Let me start by saying that they only get 1 star, because Yelp doesn't allow negative stars. I purchased a truck from Low Book Sales on eBay. I was in contact with Clarissa about the deal, right up until about an hour before the auction ended. We agreed on a price and I used the "buy it now" button on the eBay auction. I emailed and left messages for Clarissa to inform her of my flight details, but didn't get a return call until approximately 2 hours before my flight. I explained that I was coming out to get the truck. She asked which truck. I gave her the auction number and that was the first time she said, "I will call you right back." Long story short, she explained that they had sold it to someone else "Last night." I asked how they sold the truck last night when I had bought it on eBay yesterday afternoon. "I will call you right back." Then she suggested another truck they had on their lot that was nothing like the original I had purchased and it had 20 thousand more miles on it. I told them I was not interested in that truck, i wanted the one I bought on their auction. She said that they would send me a gift card for my inconvenience. I asked her if it was for $350 since that is how much I paid for the flight to come and get my truck. "it's a $50 gift card. Sorry, there's nothing we can do about the flight, but we will send you a $50 gift card for your inconvenience. So I am out $350 for a flight to get a truck that they sold out from under me. UPDATE: They filed an unpaid item against me on eBay. For the the truck that they sold to someone else. Coincidentally, this was within hours of me leaving them negative feedback for my experience with them. I emailed Clarissa again asking them if they are seriously expecting me to pay for an item that they sold to someone else. I am still waiting for a reply...and the $50 gift card they promised to send. read more

I spent the last week sending emails and text, phone calls and in dealership visits with what I thought was a simple done deal. I needed a truck that was a certain amount of miles, make/model and had already done my own financing. I was just wanting to know inventory that matched to pick one, get a check and come buy. Out of every dealer from bountiful to Provo, SLC to grantsville only leo shivers and Samuel pitts sent me what I asked for, layer everything out in black and white so there were no surprises, Sam even drove to Lindon so I didn't have have to and so my wife could test drive the truck we picked. Sure enough everything was exactly how they laid it out. They gave me the info needed, I got the check from my CU and an hour later my wife has a new Dodge Ram! Such a refreshing up front experience. No switching cars or terms or giving me empty promises- they even gave me the dirty truth about it costing me more, exactly how much and why because I did my own financing. You know what I would trust Sam and Leo to buy any future car/truck I will need. Again the honesty and transparency was so refreshing and made a terrible week turn out pretty fabulous. Thank you! Really, thank you. P.s. I forgot to mention I'm a nurse at a nearby hospital and work from early in the morning until late in the evening mon-Friday so was very limited on time. My wife has been sick and we had to turn our rental car back in. She no longer had a way to get to work and I didn't have time to let this drag out. So again thank you for working with the short timeframe and not only understanding our predicament but limiting the amount of time we had to spend in a dealership. Did I say thank you yet lol? Well just in case thank you. read more

I wish I could give negative stars. I bought a car from low book sale in Las Vegas in Jan 2016. We requested a car transfer from store in Salt Lake City. They provided a free carfax report when they were selling the car. As a first time car buyer, I thought there is nothing wrong with it. When I was selling my car in April 2018. Low Book Sales in las Vegas already closed. A dealer from California wanted to buy car. I told them my car never had an accident. They actually found my car had a big accident in 2015! Yes, Low Book Salas fakes carfax report! Disgusting! Please run away from them! read more

I see a lot of reviews for companies and think that this has got to be an employee or relative just putting up dummy reviews. This review is NOT one of those. I bought my wife a car from Low Book less than a week ago. It was by far the best and easiest car buying experience I have ever had. If I have a choice I will never buy a car anywhere else. I'm from out of town. I dealt with Jesse over the phone. He had everything done withing an hour of our first phone call. I literally just had to drive to Salt Lake and sign a couple of papers. In and out in 20 minutes. They guarantee all of their cars so there is no fear of ending up with a lemon. I love these guys. Doing it right read more

Low Book Sales - Used Car Dealers Near Me - Salt Lake City, Utah

First off, I want to make it clear that I had absolutely no problems what so ever with my Salesman, Tom. He was great, honest, clear and to the point. Never tried to deceive me or lead me to think something other than exactly what I was getting. My issue comes during my time in the finance department. I was told, and under the impression that all cars included sales tax in the listed price. Anyway, I was with my co-signer, because I recently returned back to the U.S. and still didn't have a job to be self financed. While being talked to, there was a confusion on the price, apparently an employee had put the discounted price on the car (2013 Ford Focus) too soon, that caused a moment of stress, seeing that the price we were going to pay was 2000$ more than what we thought. They honored the fact that the price was on the car, even if it was too early. However, what I didn't realize until a few weeks later, reviewing the payment receipts were the 3000$ more we were charged after the agreed upon price. Including a 960$ sales tax, which I thought was already included. A 500$ documentation fee, and several other unnecessary charges. I tried reaching out to LowBookSales through their website messaging system in order to see what I could do to fix this problem, but it was to no avail, no response. Now, should I have reviewed that better in the moment of the payment rather than letting my co-signer do all of the talking and only signing where the finance employee pointed? Absolutely. Is this my fault? Absolutely, I agreed to pay the price they set. I do not negate that, however I chose to write this review to let others know that these charges do not have to be paid. If choosing to buy a car with LBS, one should be extremely careful during that moment of paying for the car, because my experience is that they will take all the money they can. Go in knowing what you should pay for and don't pay for anything more. read more

Fernando took very good care of us. Got our car cheaper than we anticipated. All around great experience.

I went in to look at a car for my mom. I was shown a car that had a $5900 price tag on it. She applied for credit with me as a cosigner and was approved. They wanted $2000 down (more than a 3rd of the ticket price) and said the financing would be 29% interest. read more

Lied To Me! COST ME $$$ Go to their Facebook page and read reviews 50 percent negative! Asked twice via message about a car, they lied twice!. read more

Avoid like the plague I had service done at the Salt Lake service center and was floored by the price then out of curiosity I called the Lindon service center for the exact same service and they quoted me 44 dollars less. I highly doubt there a huge labor cost difference between Lindon and Salt Lake mechanics more so proof that markups at this dealership are apparent. If this is how they run there business im betting you can get a better price else where. read more

Would not recommend.Just paid off car.My wife and I Went in first time buyer asking to by a truck 4 yrs ago sales man laughed at me told me with my credit situation then I could only afford a car.we needed wheels at the time soon.so agreed to buy the car.said it was certified pre owned and showed papers saying it's never been in a crash got home and looked it over closer and found it had body work done to it.found out papers were fake.and it had been in accident. read more

A huge thanks to Melissa Beau in the service department for rescuing me and my little girl. My gas line sprung a leak and we would've been stranded without her. She got us in last minute and got on it right away and sent us on our way with a new line and a running car. I would give them 6 stars if I could. read more

DON'T DO BUSINESS WITH LOWBOOKSALES AND PASS THIS ON I don't usually get that worked up by dirty business practices, but I have to share this experience. If anyone was ever curious about LowBookSales offer to buy your vehicle and match any offer by more than $250 or they'll give you $250. It is a sham. This is how it worked for me. I had Annie's beetle estimated at Carmax. They offered me $10,000 for it. This is lower than we wanted to get for it. So, I listed the car on KSL. LowBook called me, yeah, you read that right, THEY CALLED ME. They asked me to bring it in as they are interested in buying the car. I said ok. I went in to LowBook. They gave me an estimate for $9500. I said don't you guys guarantee you'll beat any written offer by $250. They said yes, let us see the offer. I showed them the offer for $10,000 from Carmax. They walked off with my Carmax offer and came back with an offer for $10,250 and asked if I wanted to sell for that. I said no, I'll just take the $250. They then told me I now don't qualify because they upped their offer. I said,"Seriously, you call me and ask me to take time out of my schedule to come down here so that you can low ball me? And then you pull this kind of sham?" From here on, I am referring to them as LowBallSales. It gets better. They then said that they would be willing to let me put the car on their lot since they don't have any Beetles currently. And then they could work out a deal on splitting the profit. WHAT A DIRTY COMPANY! I told them I would rather sell the car for $9000 just to make sure they didn't get anything out of it. read more