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    Enterprise Car Sales

    4.6 (25 reviews)
    Closed 9:00 am - 7:00 pm

    Services - Enterprise Car Sales

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    Tire oddly resting on the ground, few days after I bought it.

    Got rear ended and the other car totaled my car. That was The first week of November, I was told to check out Enterprise car sales here in Utah from the Enterprise driver that picked me up from my house so I could get into a rental car. Enterprise rental customer service is amazing, Enterprise car sales customer services was not so much. The salesman was actually great, not pushy and helpful. I was lucky to get him, my interaction with the others was not pleasant. When I bought my car (cash), a week after my accident, I waited in the parking lot to receive my car and the employee driving my car, unaware that I was watching, ran over the dip and scraped the bottom front of my car. I said something and then one of the sales man looked down and said that it was just the plastic thing and not the actual body of my car. I had a prior engagement and had to leave quickly. I did go back a few days later and talked to the person in charge of that Enterprise location and he gave me a 30 dollar gas card..... I just had bought a 2017 Elentra SE and I got a 30 dollar gas for a their employee driving my car way too fast over a dip and scraping my car...could of that be why the alignment was messed up!?!?! A few weeks into buying the car I could hear something as if something was loose but put it in the back of my mind as it was probably something I had put in my car bumping against something.... later to found out that it was the passenger car seat, behind the driver seat not locking into the clip of the frame. I emailed the salesman 13 days ago and he never replied which was surprising as he was/is really great. So I contacted the location by phone and I was told to check with Hyundai and if it covers the cost but that pretty much they couldn't do anything even after I asked if Enterprise does a thorough check of their vehicle which he said they did. Today I brought my car to Hyundai and my two front tires failed the alignment. Hyundai is checking the passenger seat and seeing if it will be covered by the warranty. In the meantime I text the salesman and then call him when the location opens. He listens to me and puts me on the phone with the person in charge (same person who gave me a 30 dollar gas card so I pretty much wouldn't talk bad about Enterprise after their employee scraping my car) and he listens and I definitely got upset as he goes ahead and tells me that he might or might not be able to take care of the seat as he will have to wait to see what Hyundai says and depending on WHEN the break happened......He also says that for the alignment there is no way on knowing why it is misaligned as I had the car for a month or two. I will admit I am stupid for not having brought the car in to them sooner as I did notice something wrong with the tires and how they sat on the ground, I even took a picture and talked to other people that were in the parking lot at the time with me. Unfortunately with having to take care of my physical and mental need, dealing with insurances, physical therapy, school, and 3 jobs after the accident I pushed it in the back of my head. What I really didn't appreciate, and I guess makes me a hypocrite cause I did call Enterprise "crooks" and of course everything went down on that one person on the phone, is that he was insinuating that I could be dishonest. Now I am not stupid, I know that businesses can't start taking everyone's word for it but does that mean I should take Enterprise's word for saying that this car had been thoroughly inspected before I bought it? Should I have not trusted to make good business with a company that claims to have good customer service and that help their client find their car? I probably shouldn't have that first day I saw their employee drive my car over that dip..... this will probably fall on deaf ears but I will never make business with enterprise ever again and will never encourage someone to make business with Enterprise. It would be nice to have a company, especially a car company that would take some responsibility and admit that maybe these things were not caught before the sell of the car and to make the customer feel like they have a voice. I did not break the back passenger seat, I did not drive over a pothole or bumped into something to make that alignment fail as the person on the phone insinuated. The only mistake I made is not open my big mouth sooner or not asking for my money back when that employee damaged my car after I had just paid for it. This writing is really therapeutic..... UPDATE: Enterprise covered the 183 dollars to repair my back seat. Thank you! Justin from Enterprise talked to me and is covering the cost for the alignment, thank you so much! Thank you for listening and having great customer service skills!

    What my little truck wanted to be when it grew up!

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    5 months ago

    Employees are nice and respectful. They'll get you in a car you want and are flexible with updating agreements

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    3 months ago

    Kaly and Simon were extremely kind and so supportive!!! I felt very comfortable in their location. Great customer service!!

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    5 months ago

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    6 years ago

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    4 years ago

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    8 years ago

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    7 years ago

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    9 years ago

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    11 years ago

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    11 years ago

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    12 years ago

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    8 years ago

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    11 years ago

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    Valerie, Thank you so much and we're glad you enjoyed it!

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    Review Highlights - Enterprise Car Sales

    We knew we wanted to go back to this Enterprise location again after such a good experience a few years ago and we made the right choice!

    Mentioned in 4 reviews

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    Immaculate Auto Repair & Service - Come in mention this ad and get additional 10% discount.

    Immaculate Auto Repair & Service

    (15 reviews)

    I did yelp projects and just started to reach out to everyone. Immaculate Used Cars replied so…read morequickly. A couple of places were replying as well, but these guys seemed to respond better. They are very honest and I didnt feel like I was going to get scammed. I was a little nervous walking up to a used car dealership. But everything went great. I even threw the invoice into chatgpt to make sure the pricing was well. The other amazing thing was, I bought front break pads from the Mercedes dealership and I asked them if they could use those and change them since I couldnt return it back. They said yes! This is unheard of. Most service companies make money off of parts. But these guys were great. The dealership was clean and everyone was nice. I do most of the work myself because I want to avoid people scamming me. I have already told 4 people about this and plan on posting about it on instagram to let everyone know. Companies need to know if you dont scam people and work with them they will get more business. But companies are trying to get as much from customoers. Thank you KC you were the best! I will reach out for sure. Thank you for communicating so well and being available and very responsive. Work done: Replaced rear brake pads (new pads provided by the shop) Replaced rear brake rotors (new rotors provided by the shop) Installed a rear brake pad wear sensor Installed front brake pads that YOU already bought Rotate & balance tires Free multi-point inspection

    Amazing group! They are accommodating, I will definitely call them again next time I have engine…read moretrouble.

    Low Book Sales - False advertising.

    Low Book Sales

    (101 reviews)

    City of South Salt Lake

    Blaze Thompson (Salesman) 2019 F150 Platinum V8…read moreSale Made(October 7,2023 8pm) Good day to you all! Man I read reviews on this place and I don't know why people are so mad at them here. I actually seen this truck online and came straight from Las Vegas to purchase this vehicle. Not only did they hold it for me, they went and picked it up from the other dealership and made sure to clean it up before we left, but it wasn't dirty at all so no complaints there. I had an appointment to go to California or Sunrise Ford I should state, but they ended up being weird and wanted to tax on extra fees for no reason. Like 7K in fees that I didn't even ask for. Then they didn't even want to hold the truck for me so I said screw them, I'm from Vegas and I don't like to gamble at all so I found this one within two hours and came out here the next day to pick em up. Dealership was extremely clean and all the salesman were dope and fresh. I was standing out front and checking out the lot while my wife handled the paperwork and seen at least three of their salesman in action. They won't pressure you into a deal, they actually don't need to do that since all their whips seems like they are all deals. Got to have a few conversations with a few of them and they just seemed like normal people tryna make an honest living. The experience here is unheard of and it's it sad I had to come all the way to Utah to experience this type of treatment. My salesman was awesome and fresh! Mad respect for him and their place of business and I do thank you for all you have done to get me this deal and get me my truck back. Thank you....Blaze & Low Book Sales for helping me out. It was fun to drive up here and have my first out of state purchase ever on a vehicle. Don't read reviews and base your decision off their experience, you'll have to get your own experience to actually feel what it's like! cause each one of us are different so we all take to sales differently. So find your whip and head on over and get your keys, it's just that simple.

    Wanted to give them 5 stars as a 1st time car shopper on my own because they took my trade in,found…read moreme a lender and didn't have to pay anything that day other than my plates but when I got home and actually had time to look through everything I am now paying more than what I thought I would. I felt rushed when it came to signing, they were just like sign here, here and here and did not see all the additional charges, fees and high interest rate. And half of my car windows aren't tinted when I noticed and told the sales man he said they couldn't do anything about it.

    Rc Automotive - My Mercedes Benz G55 AMG Wow!!!

    Rc Automotive

    (59 reviews)

    I was new to the area, needed an AWD for the canyons, got ripped off by Barry Nolan, and Chris's…read moreteam. Car looked good, test drove it, signed, and came back for pick up by Uber, it was thrashed, totally different. Had multiple lights on the dash, gas completely on empty, no oil, rear passenger tire gash with leak, and engine light on... I refused to take the car. Argued with Barry, he said "he'd make it right", never did. Dealership refused to cancel the sale. I got 2 mechanic reports, both said $10,000 in immediate repairs needed, do not drive the car, if I do, it will turn into $30,000 worth of repairs. Learned car was sold 4 times at the 100,000 mile mark. I returned the car via the credit union and the dealership refused to pay off the credit union! They profited twice on the car! Now I am being sued for the sales contract. I see over 30+ reviews on google this has happened to others. It's Auto Fraud, they camouflage the condition of the car by deleting the codes temporarily to get you to sign. They lie that they inspect, service, and maintain the vehicle, at their Service Center. You meet the team and they all lie together. Join my defense against these crooked thieves! Text this google number to help (801) 436-7747.

    These guys were super dishonest. We agreed to a price on Friday afternoon on a new Jeep that had…read morebeen taken in on trade in. I agreed to their asking, listed price on KSL. No haggling or anything. They said they just needed to run it through their service dept to make sure everything checked out since it was new on the lot and we could finalize the sale as soon as it came back. Well, it came out clean and I came back to finish the purchase right away and they had raised the price on me $2k!! no apologies, no meet in the middle, just that the owner decided over the weekend he could get more money for the Jeep and so he didn't honor our agreement. He even admitted that. Classic Used car salesman crap. Greedy and dishonest. Barry the salesman there is the only good thing about this establishment, everything esle, esp the owner and manager Chris, is not worth it.

    Parkline Motors

    Parkline Motors

    (24 reviews)

    City of South Salt Lake

    I've read all the reviews and actually had a good experience with them. The sales people aren't…read morethe most informed, and clarity would be helpful. These vehicles have either a salvaged or rebuilt title. All these people who keep complaining that they were "misinformed" is comical. Do your research. Pull a Carfax, ask for pictures if you're having a vehicle shipped. When you are doing your walk around, check to make sure under hood caps are tightened, body panels, skid skirts, etc are all attached, oil/transmission/brake fluids are topped off, belts are in good shape, all lighting works, the horn works, check the HVAC system, power windows/locks/mirrors, transmission shifts smoothly, etc. Salvaged and rebuilt title vehicles often don't get the full inspection that most used cars do, so go in with a little bit of knowledge before you start pointing fingers. The used vehicle I purchased has a rebuilt title. There were things that it needed before I felt safe taking delivery. Have your own mechanic check it out before purchasing it. Be smart about your purchase.

    I am an out of state buyer who was interested in a car to replace my totaled vehicle. I reached out…read morea couple of days ago and was helped by Jennifer Clark. JC was an absolute pleasure to work with and I have zero complaints about her. She followed up quickly and answered all concerns that she had power over. After reviewing several cars over the course of two days in different dealerships, I decided to purchase from Parkline. The experience left a sour taste in my mouth sadly. Ultimately a nearly 29k purchase was bloated with items making the car 35k. That is without sales tax as I was in another state. I was disappointed in the added costs on the contract after I had already had my credit checked. There were different cars I could have gone after, but ultimately I want to work with a dealership I can trust.

    West Auto Sales

    West Auto Sales

    (16 reviews)

    We had a great experience buying our Mazda CX-30 from Jorge at West Auto Sales. I saw a few…read morenegative reviews online, but I can honestly say they don't reflect our experience at all. After getting the runaround at a dealership--including a $1500 fee just for paying cash--we decided to walk away. On our way out, the dealer tried to call us back with a "better deal," but by then we were already on our way to West Auto Sales. From the moment we arrived, Jorge was straightforward, respectful, and zero pressure. No games, no hidden fees, and absolutely no BS. We paid cash without any added fees, and the entire process took less than two hours. It was by far the smoothest car-buying experience we've ever had. If you're tired of the dealership tricks and just want an honest deal, go see Jorge. Highly recommend.

    I leased a Jeep Cherokee 2014 from West auto sales. Pedro. Not only relentlessly hit on me and…read morestalked me on my social media asking me for nudes. The man who leased me the car. But the car broke down monthly and I had to pay for not only the car payment, but they forced me to pay for the car they lease me breaking down monthly. When the car broke down for good two days after I just paid them to fix the car for the millionth time they promised to lease me a car without having to pay to get into a new car. Then they changed their mind and wanted to charge me 1500 to get into a new car after paying Them to fix that car that was constantly breaking down. After they promised me they would get me into a new car for free. After I said no, they put me as a repossession. I do not recommend this place. They are terrible.

    Enterprise Car Sales - car_dealers - Updated June 2026

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