Dr. Purser was my PCP. He falsely documented at my last office visit...he said horrible,…read moreirreparable, things about me...things that will affect my ability to get optimal care at any Roper St. Francis facility moving forward. I asked him to correct it, and he refused. His office manager called and said they could easily figure it out by listening to the recording of my visit. WHAT? This piece of crap did audio recordings of all of my office visits, and NEVER informed me. It's called a HIPAA violation. And him refusing to correct his false comments in his notes is called slander. I wouldn't do this to my worst enemy. What kind of a sick, demented doctor secretly records his office visits with you? Lawyer time!

RUDE Staff. The Northerner that answered the phone was annoyed at making an appointment had an…read moreattitude the whole time, did not want to help and hung up after I asked to many questions them making up a story after I called back to speak to the manager. YVONNE WELSH NEVER Called back after I was told she would call me. If you don't like talking on the phone get another job!

I highly recommend the staff at West Ashley primary care. I had a difficult situation getting a…read morecertain medicine covered that I absolutely needed after moving to the area from DC. Dr. Mea and the staff were absolutely fighting for me to get this medicine approved by my insurance. The team here is considerate, timely - and most importantly an advocate for the patient. That's what we all need right? A practice that's looking out for us when it comes to healthcare? Sounds pretty simple - that's what they're there for- right? but it doesn't happen all the time. So bravo to the West Ashley Primary Care group of Roper Saint Francis and Dr. Mea's staff who fought for me -successfully- to get the medication I needed.

Dr. Elizabeth Murray has been my primary care physician for about two years. Today I went in for my…read moreannual wellness check and she showed a lot of concern not only for my health issues but also for the cost of medication which she is needing to prescribe for me from now on. A great place to get medical care, and a great physician. No doubts at all. Support staff is great also. Forgot to get my flu shot at CVS, so today was the day. You would not believe that I did not feel the needle's sharpness. Great nurse!

Mount Pleasant Location: I would give this office zero stars…read moreif it'd let me. I had an extremely frustrating experience with this office and would strongly caution others. I originally came in for a routine physical, which should have been fully covered by my insurance. Instead, I was billed for standard services like bloodwork. It took SIX MONTHS of repeated calls and back-and-forth to get this addressed. Every time you call, you're routed to a call center, which makes resolving anything even more difficult. After reading other reviews, it seems like this is a common issue here. On top of that, basic accuracy seems to be a problem. I'm 5'10" and fully grown, yet they initially recorded me as 6'1". When I questioned it, my chart was later updated to 5'6" -- which is wildly inaccurate and concerning. The most frustrating part: I specifically went in last fall to establish care and ensure continuity for a prescription after moving from NC. I clearly explained that I didn't need a refill at that time since my previous doctor had just sent one in. I was told that was fine and that I could simply call when I needed a refill. When I called today, they refused to fill it and said I'd need to come in for another appointment and pay again -- completely contradicting what I was previously told. Overall, this office is disorganized, inconsistent, and incredibly frustrating to deal with. I would AVOID AT ALL COSTS.

I recently moved to the area and needed to establish myself with a primary care physician. You all…read moreknow how stressful this can be. My daughter recommended Palmetto Primary Care and Dr. Teachman. I called to make an appointment and they were very nice. They texted me a link to fill out all my forms, attach a copy of my insurance card, and pay my copay ahead of time. It was so easy and allowed me to breeze right into the appointment. The assistant was very nice and put me at ease, taking my blood pressure and history. I really liked Dr. Teachman. He said he wanted to get to know me. He took time to understand my family history and talk about my lifestyle. I felt very comfortable, not nervous, like when I usually visit a new doctor. I trust that we have a good plan moving forward for my care. Checking out was easy, and I made a follow-up appointment for 6 months. The offices and waiting room are beautiful and clean. The staff is super friendly. If you are looking for a doctor that takes time to get to know a patient and really listens while providing excellent care, this is the place for you. Highly recommend.

Uh- Dr. Maria Dzierzko-Trojanowska First off. Where do I…read moreeven start. I only made an appointment with her office as I've been having pain and she's the only pcp I called that was either accepting new patients or not booked out 8-12 weeks. And boy do I see why now. My appointment was at 3:30, I was called back at 3:45 and dr came in right before 4. So that was good. The facility was old and dated and dirty. When I say dirty, there was a bandaid wrapper on the floor of the exam room I was seated in that when the person who sat me in there she noticed. The fact she didn't pick it up and throw it away was surprising. So the Dr comes in with a smile and introduces herself. After a few seconds we are interrupted by a knock at the door. Another staff member talking about what to do with another patient. Kind of rude but whatever. I get it. New patient appointments can be long and she didn't want to wait. So anyways the Dr comes in, introduced herself and immediately tells me I need a vaccine. She knows nothing about it I've had it, or want it, or anything. She handed me the RX to get it. She went on about this vaccine I know I've had for at least ten minutes until going to my family history. After reviewing how many members of my family have illnesses she starts talking about a referral she's going to give me for genetic consulting. What. No. I don't want that. If I was seeking genetic consulting I would have said so. I told her that wasn't a priority for me and she went on how it should be. I get it. She's the professional. I'm not. But I'm here for pain, not genetic stuff. We are about 25 minutes into the appointment now. I tell her my chief compliant and she says she'd write me a prescription to manage it. I don't want an Rx to manage the symptoms. That's what I've been doing for the last year, hence why I am there. Finally. I want to get rid of the symptoms from the source. When I asked about cause she then stated she'd have to give me a referral to a specialist. So then I question her. How can she want to treat something with meds but won't explain what's going on...? She didn't have much to say besides the same thing she did. Not helpful at all. I was like okay, whatever, I'll go to a specialist. It has to be more helpful than her. So she tells me about who she's sending me to and basically gave me no choice in provider. When I voiced my concern, she didn't care and went on her way with the referral. While she's typing all of her notes and referrals and other stuff my phone lit up. No sound. No vibration. Nothing. I didn't reach to read it. It just lit up from a notification. She then states "oh I can't see you if you're going to be on your phone. Your health deserves undivided attention and I deserve that respect too" in a very rude and condensing way. first off. I agree. Secondly. It wasn't even close enough for me to reach and be on. I almost ended the exam right there as that was so rude of her to assume it lit up that i was going to be on it. But in interest if time I knew I was never going back to her so I let her type her notes. Answered no to all of her questions and I left. On my way out I handed the RX back to the front desk and asked her to inactivate me as I'd never go see her again for anything. Also to cancel the referrals and RX as I don't want those either. Overall very unprofessional. Every nurse there seemed like they hated it. I worked in the medical field for ten years. I went in for 1 specific issue. I was given a 30 day supply of pills to manage symptoms(if it'd even work), 2 referrals I didn't want. The last thing I'd say is about her hygiene. If she's rolling that computer on wheels from room to room and touching in between touching patients, it's probably full of nasty. She went back and forth from touching the disposable part of the light piece that goes in my ear with her bare hands to touching mouse to doing the exam where she's touching me, then keyboard. I was just grossed out.

I really wish they had Saturday hours. I work all week long and cannot take time off to go see them…read moreand I need prescriptions refilled for stuff I have to take everyday and the on call doctor does not call in meds to the pharmacy when they are not open. I may have to start looking for another doctor.

I am a huge fran of Dr. Rowe and his entire staff. They have cared for me and my family for…read moredecades. A family practice is what they truly are, in a modern up to the present skills and knowledge with a history of caring for all of my family. We are truly blessed to have East Cooper Family Practice as part of our community. Gretchen Rhodes

Dr. Mikola is a family man and a humble doctor who asks the right questions, listens, explains…read moreoptions --- all without judgement. His PA, Bill, is wonderful to work with as well, and Nurse Linda and Ebony are always cheery when taking vitals. It's always a breeze for a visit, and they get you in and out quick with the correct tools for better quality of life. Awesome group.

I hAVE BEEN A PATIENT FOR 20 YEars.Love the lady and She has been just patient and understanding…read morewith me.You do not like the office so what it is and old building.The dog comes and greets me every visit.Love the dog.Disreguard all the negative reviews those people have problems.Love The Lady and She is just a super person to deal with.

Dr. Dehaven spends time with me and really listens to what I have to say about what is going on…read morewith my body. She has demonstrated kindness, understanding and compassion with me as her patient. I feel she is working to the best of her abilities as a doctor to give me the best care. I am so great full to have a doctor that appears to truly care and understand what I have to say. I believe that she offers sound advice and explains ways to help me manage my circumstance. I haven't often encountered that kind of treatment in my experience. Sometimes it may be necessary to call back if you aren't able to reach someone on the first try but typically you can get through and speak to someone for appointments or prescription refills by leaving a message.