I'm still grateful that my doctor is Dr. Charles Smith and that I'm with Roper. The MyChart app…read morehas improved communication over the years and makes getting test results super fast and convenient. They can go a little crazy with the reminder text and emails and request for surveys. But that's small apples to deal with when you're getting quality care.

This place is great! Fast and friendly service…read more You know where doctors go to be seen for their medical needs? This place. I would highly recommend to anyone. This was my first time with them and went for a full physical. I got seated right away and the doctor saw me after only a few minutes. He was friendly and thorough.

MEDICAL BILLING FRAUD…read more Charged $388 for a standard annual well-woman exam that should've been free. I had to pay $388 out-of-pocket to avoid the bill (that I should never have received) going to collections. MUSC said I should be reimbursed eventually, but over a month has gone by. According to my health insurance company, MUSC has not taken any action to resolve the issue. Fraudulent billing. PSA: All women with health insurance are entitled to free annual well-woman exams under the Affordable Care Act. The exam needs to be billed correctly as preventative care.

My son's PCP is at Carnes Crossroads. I've been very pleased with the level of care that MUSC has…read moreprovided him over the years, and their facility at Carnes Crossroads is equally great. Some healthcare facilities here clearly just push patients through and you barely get 5 minutes of the doctor's time. You won't get that at Carnes Crossroads Primary Care, or any MUSC facility for that matter. Dr. Bigelow was highly recommended to us. He has very good bedside manner and I appreciate that he actually takes the time to listen to what is going on. Plus the MUSC MyChart app is very useful for tracking test results and for communicating with your healthcare team. The only problem that I have is that everyone else in the area must be going here too because it's near impossible to get a same day appointment. I was told if you are sick you can almost always get an appointment same or next day, but I'm not sure how accurate that is. For example, my son has a possible infection and called 8am Monday morning to schedule an appointment and the earliest they could see him was Wednesday at 4pm. So it's kind of a catch 22: you'll great health care here but only if they have the time to see you. Even with that, I highly recommend going here.

Very pleased. Took the time to listen to me and was very helpful. I would definitely recommend…read morethis doctor.

May 18th 2023 recently - but i have been with them from the Year January 2017…read moreDr. Tina Botelho is spending as much time as possible to help me out. She listens carefully and respectfully to me. Informing me about any necessary follow-up care. Explaining things in a way that is easy to understand. Involving you in making decisions about my health. Providing details about new medications prescribed. If there is a scale in 1 to 10 , I would rate 10 for them - entire staff I would recommend Dr. Tina Botelho to others. It was really ease of scheduling this appointment. Ability to communicate with the practice on the phone. Maintaining patient privacy throughout this visit Being informed about any delays during this visit Each member of my care team identified themselves and their role in my care. to mention a few staff members are the following: Mrs. Yolanda outstanding manager. Mr. Jason -who calls me Homie brother. and Blood tester - lady who speaks Spanish. The phone and scheduling staff were respectful and courteous- either Mrs. Yolanda or Mr. Jason - both are outstanding as always. The doctors, nurses, and other staff did a good job coordinating care during my visit. Check-in staff were respectful and courteous - Mr. Jason Homie brother and Mrs. Yolanda- outstanding like a sister. The staff clearly explained the details of any procedures. The nursing staff was respectful and courteous - Mrs. Yolanda -great manager.

My wife uses this office for here diabetes, she gets greAT follow up,one on one with doctor And the…read morestaff is friendly and very helpful

I highly recommend the staff at West Ashley primary care. I had a difficult situation getting a…read morecertain medicine covered that I absolutely needed after moving to the area from DC. Dr. Mea and the staff were absolutely fighting for me to get this medicine approved by my insurance. The team here is considerate, timely - and most importantly an advocate for the patient. That's what we all need right? A practice that's looking out for us when it comes to healthcare? Sounds pretty simple - that's what they're there for- right? but it doesn't happen all the time. So bravo to the West Ashley Primary Care group of Roper Saint Francis and Dr. Mea's staff who fought for me -successfully- to get the medication I needed.

Dr. Elizabeth Murray has been my primary care physician for about two years. Today I went in for my…read moreannual wellness check and she showed a lot of concern not only for my health issues but also for the cost of medication which she is needing to prescribe for me from now on. A great place to get medical care, and a great physician. No doubts at all. Support staff is great also. Forgot to get my flu shot at CVS, so today was the day. You would not believe that I did not feel the needle's sharpness. Great nurse!

Having been a patient for about ten years, the sad decline in customer service is frightening!…read more Years ago, the staff were caring, intelligent, well trained, and spot on! The prior three plus years have been a total train wreck in the office. My last appointment, I sat listening to the MD attempting to train another new hire, on the other side of the door. There was no apology or explanation as to why I was, as the first patient, kept waiting for over thirty minutes. My invested time is of no value to this group. My requested referral yielded, from the MD, turn left on Tricom and that specialists is somewhere down that way. Unfortunately, I was not able to play that game. So I telephoned the front desk to clarify. This time I was directed to the Trident Hospital switchboard! No referrals there either... I'm off to a new hospital and new PCP. One that had the qualities of this organization many years ago. Additionally, I am recovering from my second occurrence of being over medicated by this MD in the prior seven months. Such poor attention to details and patient well-being. So sad. Perhaps, your experience will be better! Perhaps.

From the owner: Advanced Centers for Internal Medicine provides a full scope of medical care for adult patients, 18…read moreyears of age and older. We specialize in the treatment of diabetes, hypertension and cholesterol disorders. Our physician, Jerry Back, MD is Board Certified in Internal Medicine and a recognized specialist in diabetes management. He is also certified in hypertension and lipidology. Dr. Back has focused his many years of medical practice on patients with these common, but very specific, diseases that require ongoing medical management.

Friendly and attentive staff. I see Dr Davis Seagle and my husband sees Dr Thompson. Both have been…read morepatient and informative. They have been amazing at quick and correct diagnosis.

From the owner: Specializing in: - Physicians & Surgeons, Internal Medicine…read more- Physicians & Surgeons - Physicians & Surgeons, Emergency Medicine

My son needed some quick medical attention and I decided to Google this location -- I'm so glad I…read moredid! They were able to see us pretty immediately and the staff were all attentive and kind. They got us fixed up and back out the door in under an hour. They were really patient with my grumpy child and even gave him a couple goodies to make him feel better (he loves them btw!). We will definitely return, so glad to have this urgent care as an option now.

I had such a wonderful experience here and truly can't recommend it enough. From the moment I…read morewalked in for my early 7am appointment, everything was smooth and efficient. The gentleman at the front desk who checked me in and took my vitals was friendly, professional, and put me at ease right away. The doctor was equally warm and approachable, taking the time not only to address my concerns but also to explain things thoroughly in a way that was easy to understand. She struck the perfect balance of being knowledgeable, compassionate, and down-to-earth. These qualities are becoming harder to find in healthcare these days. I left feeling listened to, respected, and confident about the next steps. Excellent quality of care from an urgent care facility. This practice is such a valuable addition to John's Island!