Lowell humane society staff there doesn't just work there but they care about the animals and make sure they go to good homes . read more

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About a year ago, due to a chronic disability, I decided to rehome my beloved Sealyham terrier, and went to LHS to replace him with a cat. I had never owned a cat, but was willing to give it a try. While there, I adopted a cat named Spooky, and for the past year she has been a great comfort to me, and has also been a good friend to all of the guests I typically have in my home each week. My adoption of her has been one of the best things that has ever happened to me! read more

Lowell Humane Society - Spooky on the kitchen cabinet - Animal Shelters Near Me - Lowell, Massachusetts

I am very disappointed with their adoption procedure.I live in the North Shore ,own my own home and have a large yard.I am also experienced with dogs .I saw several dogs that I was very interested in adopting These particular dogs were listed as unavailable for various reasons One in particular I followed for about a month.When I called I was told they can't take my application until the dog is listed as available I followed every day and never say the dog listed as a available .Then they were no longer listed .I was looking for a smaller dog and I believe they are in demand and end up with someone on the inside or friends etc This has happened twice now! Good luck trying to adopt there! read more

They need to communicate with more empathy toward owners of lost pets. Staff need training on how to handle lost pets and remember the goal of saving animals. read more

Best $300 I ever spent. I adopted my 3-1/1 mo kitten in July. He was fixed, chipped, shot, wormed, de-flead, box trained. A turnkey kitten, and the chillest cat I've ever had. The folks at the shelter were very nice, gave me as long as I needed to just hang out with him and make my decision. I would definitely recommend a visit if you are looking to adopt. read more

You know I want to give these workers grace because maybe some of them are volunteers I'm assuming but today was not nice. The ladies made a big deal about pet records or the dogs can't get a rabies shot. What is the difference from last year, I brought my dog and it was fine without records and on the flyer.. it says bring pet records if u have. All these ladies were not nice. And one older lady was like "Schedule one of my dogs for a neuter! " She didn't even look or ask me! I'm disappointed because I had a good experience last year. I will just not recommend Lowell humane and will not go here for anything again. Waited two hours and no rabies shot. All good but don't recommend it here.Thanks ladies. read more

If I could give zero stars I would. My friend lost her cat and ended up here. They refused to let her see her cat and argued back and forth for god knows how long. What's the point of being a safe place for animals when they won't even let them return to their owners??? Insane behavior. read more

This place is a joke. I filled out an application online to adopt one of their syrian hamsters over 2 weeks ago. Noone even called me back to see if I was still interested in adopting the hamster. In the interim, I adopted a hamster from the MSCPA in Boston, MA who returned my phone call and email the next day. I you want to adopt a pet, go the the MSCPA in Boston. I will never waste my time with this organization in the future. I feel bad for the pets that need to be adopted. read more

We adopted Mamacita just short of 2 weeks ago and we are so happy with her. She is enjoying her new home and is playing like a young kitty. We can see she is very happy in her new home and she is such a sweetheart. Working with the Lowell Animal Shelter to adopt her was a positive experience. read more

Lowell Humane Society - Animal Shelters Near Me - Lowell, Massachusetts

They were really helpful when I needed assistance with trapping a cat. Very polite and several staff took the time to talk to me and answer my questions. Overall I had a great experience and highly recommend them. read more

If I could I would give this place a zero rating. We just moved into the area and I called in regards to surrendering our pet red-eared slider baby turtle due to reptiles being prohibited in our housing. Unfortunately when I called and proceeded with my question I was abruptly interrupted and the guy quickly said "I'm sorry but it very busy here and I can't answer your question" and hung up. Of course I called back, asking if there was someone else I could call and again he quickly said he was the only one there right now and that there was no one there to answer my question and he hung up again. I can't begin to tell you the lack of customer service that was evident with this guy. Since I haven't physically been to this location I cannot comment on the location. 1 Mar 2017 - I wrote the above review based on the phone number I called off this location I found on Yelp. read more

Bless these peoples hearts, they are still open during covid. They come get your pet in the parking lot, treat it inside, & then return it to you again in the parking lot. Wear a mask, please, to keep them safe!! read more

The staff here really care about the animals they shelter and are constantly improving in every way they can - what more can you ask for? I have always been treated with respect and kindness here. We have two cats from LHS and recommend them to all of our friends. Not everyone is able to or should own a pet and so LHS has to be selective when adopting animals out - this is a good thing and benefits the lives of the animals they care for. LHS also does a fantastic job of being involved with the community and advocating for animals everywhere. read more

I got my parakeet from here, I have to say he is ADORABLE, but sadly not to adapted to humans, he was a lonely bird. I recommend that you talk to your birds a lot and play with them so that when a person adopts them they get the full package. The parakeet is adjusting very well but I wish she was a little more friendly with people. She's has a nice flyer but it would be good if her wings was clipped. We love her with all her too so thank you so much. read more

Other reviews pretty much sum up this place rather well, so I'll make this short. If you're thinking about getting a pet, put this place on your list of where to look. Got a cat here who is in tip top shape. The staff is great and accommodating. I was here for about 90 mins (much longer than I had planned) before making a decision, and the whole time the staff was helpful. read more

Just adopted a pup from here, everyone we worked with (just about the whole staff) was amazing! Our puppy is super cute and had a pretty good jump on behavior work for as young as she is. read more

I cannot say enough good things about the Lowell Humane Society. I just adopted a dog last week, and the entire process was warm, friendly, and informative. The dog I adopted, Lady, was very well cared for at the Lowell Humane Society and it was clear they had put a lot of time and effort into making sure all her needs were met. The adoption counselors I spoke to went over Lady's history with me and gave me lots of opportunities to interact and bond with my new family member. I also appreciate how they extend support even after the adoption, and really go above and beyond in making themselves available for questions. The counselor I spoke to on the day I took Lady home, Sheri, was especially helpful and clearly cares a lot about all of the animals that are there. I am so grateful for the new addition to my family and will always be thankful that the Lowell Humane Society does the good work that they do. read more

I was willing to forgive them for what they did, but talking to me about me bad mouthing them for what they did to me, was more important than adopting out a dog with heart disease that has been there since the end of December. No body else wants an eight year old dog with heart disease. I do not know how long they keep them or if they kill dogs that are not adopted. But my husband went down to adopt Jordan. I hope someone adopts him. He is a good dog and very friendly. He is stuck in a cage because no one will adopt him or even foster the dog. We were wiling to take him and purchase his daily heart pills. If he is killed that animals blood will be on their hands. This was their test, to see if animals were really more important. My heart breaks for that dog. read more

Ok so I just went to the Lowell humane society and I am not going to sugar coat anything. I am looking for a cat and walked in expecting to see more than the 2 cats that I saw. When I went to ask if there were any other cats for viewing the lady looked up and stared at me as if I was crazy to ask such a question. I asked again, thinking she misheard or just didn't hear at all, and she looked back down again as if I never said a word at all. So, while I do love the idea of the place, I am not about the workers there and if you are looking for a wide variety of animals to choose from, you should find somewhere else for sure. read more

We adopted our dog out of foster care through the Lowell Humane, and they are the most incredibly kind, caring, thorough shelter. They truly care about the animals in their possession and about making sure that the homes they go to are top notch. I have had nothing but great interactions with staff and can't say enough good about the place! read more

If I could give zero stars (or negative stars) I would. It has taken me almost a year to be able to write this review. My wife and I adopted a kitten from the LHS and we made the mistake of trusting the medical records they gave us. They claimed to have done (or had done by the vet service they use "The Catmobile") a FeLV Snap Test and that it was negative -- but it wasn't. Our wonderful kitten was FeLV positive. He also had worms, although thy claimed to have de-wormed him. When I addressed these issue they were incredible dismissive and claimed that since animals are property, the moment I walked out the door all problems are mine -- including mistakes/oversights THEY had made BEFORE the adoption. Our cat barely made it eight months. The people who run this place are disgustingly selfish and heartless. Go anywhere but the Lowell Humane Society. Please heed my advice. read more

The employees and volunteers at Lowell Humane do an amazing job. We adopted a very young puppy in February, which required several visits. (initially she was too young to be adopted out and they were holding her in a volunteer foster home.) Every step of the way were greeted with helpful, friendly staff. We were particularly impressed with the volunteers we saw during our visits, who were busy socializing cats, walking dogs, and trying to do as much as possible to make sure the animals can find homes and do well in them. They truly do care about the animals and the work they are doing. We are total fans. read more

The pet I adopted here is so sweet and nice, none can compare. The staff I dealt with here, however, were rude and unkind. I am a working professional in my 30's, homeowner, upright citizen, and I was treated as if I had the potential to be an unfit pet parent. (despite the fact that I had researched the pet extensively online, spent time bonding with multiple pets before my choice was made, and made a nice donation to the organization on top of the adoption fee.) I recommend seeking out shelters that are kinder during the adoption process. I recently adopted from the Boston Animal rescue and the service was warm and friendly, just as I would expect an animal shelter to be. read more

This society like many in Massachusetts follow the philosophy of fingers crossed adoption by not providing complete information about the animals up for adoption. This means there's a 50/50 chance the animal won't be a match to the family because of the unknown behavior or aspects of the animal. Someone at this shelter hid previous owner feedback because it was not positive about an animal. Anyone going to a shelter wants to adopt versus purchase an animal but it's a sad outcome if the animal they get is aggressive to the point of causing harm or angry and the same animal is described by as loving and affectionate. I'd rather know the pros and cons with each animal so I can make an educated decision and not have to follow the fingers crossed adoption method. I know this review is going to be met with negative reaction but I think this side of adopting animals needs to be said to insure people go into this process with awareness. My advice is to be clear on what characteristics you're looking for and test them out - for example if the animal is supposed to be cuddly - see if they are versus the description being designed to make them appear more adoptable. read more

Terrible place. Very rude and treats their volunteer workers like garbage. Steer clear.

The Lowell Humane Society is a wonderful organization totally dedicated to the welfare and nurture of homeless pets. The staff is a great group of very hard working, dedicated professionals whose main effort is to find the best situation for the pets in their care. The pets all get excellent care. I've adopted 2 cats from the Lowell Humane Society and had excellent results with the 2 cats I adopted. Yes, they do ask many questions, which for some may seem intrusive and uncomfortable, but those questions are the very foundation to a successful adoption for the pet. Their responsibility is to ensure the pet has a responsible owner; not to make you, the potential pet owner, all warm and happy (of course this is also part of the adoption process). So, I would say that for a successful adoption of a dog, cat, hamster, gerbil, ferret, rat, mouse, bird, etc. please consider the Lowell Humane Society. They have wonderful pets and all of these pets are very well taken care of. read more

i can't believe i lived in the dorms right next to this place and NEVER stopped on by to play with the animals here. i decided to adopt my first cat from here and am soooo happy i did. the staff let me walk around for a couple of hrs and play with the kitties before i made up my mind. the cats were so precious of course, and they have lots of smaller animals such as bunnies, birds, and hamsters as well. they didn't have many dogs when i went ( a good thing of course!), but tons of cats. since this was my first cat, the staff was very informative of what to do to take care of Nero. I believe they are only open a few days a week to the public, but it not that big of a deal since most people will get their pets on the weekend. All in all, I am considering getting a 2nd cat and will come back here for sure. The prices are also the lowest for adoption fees and the fee includes so many shots/microchipping,spaying, etc) that it really is a bargain. I wish I could gain the confidence to volunteer here since they have so many pets, but that is something I need to work on since I spent the majority of my time there sobbing, lol. Also, my cat is the SWEETEST little guy ever and very healthy! read more

We dropped a cat off here and they treated him poorly. Gary's owners moved away and left Gary behind. He had been living in our yard for a while so we decided to try and get him some shelter. We called around and found this place so we brought him in gave him a bath and let him hang out with myself my husband and 4 small children until we were able to bring him to LHS. Not once once did he bite or scratch any of us or attack our other cat. My husband brought him down and they told him he would only be uthanized if he is in adoptable so my husband told them if he can't be adopted to call us and we'd get him. Today we got the call that if he was not picked up he would be killed tomorrow so we picked him up. That cat got into our car and sat with us and was happy to be loved. The staff treated my husband poorly and this poor animal like trash. It makes me wonder how many animals are killed by them because they are "unadoptable".. If I could keep Gary I would. Unfortunately my family is large and we already have a pet. read more

the first time visiting was a pain, one staff member there was really rude - she indirectly denied our application for a dog without asking any questions about us - she listed soo much bad habits of the dog for us (no home training, strong possession of toys, manner issue, health issue and say the dog is only for experienced dog owner ); we were so upset but directly contacted another 2 shelters, they all say we r pretty good condition for the adoption, and since we can not forgot her puppy eyes, we decided to gave another try in the shelter and really prepared to fight over the woman; but luckily she was not there on our second visiting and the woman who is in charge for the shelter was there, she helped us, explained the trouble the dog can bring and told us more details for the dog which from document. it is different than what the previous staff said and this time the woman actually gave us a lot useful suggestions. so we finally bring our girl home. and she continuously surprise us in many ways----she is so sweet, playful and she is such a sucky-babe, her behavior is extremely well -- just don't let one sour apple ruin the whole batch! read more