This is an amazing neighborhood hardware!! The people who work there are super helpful and they…read moreusually have everything I need. They also have a TON of Clemson stuff! The store is always clean and welcoming. I always check on what I need here before going to a big box.

I want to start off by saying that I'm a contractor and I came into the store today to get some…read morescrews. to buy a hat and a few Milwaukee tools and I was followed around the store like I was gonna steal something. You guys really need to do better. I put everything back and left the store. Don't recommend this store at all.

This is the best neighborhood hardware store around. They make keys right the first time! They also…read morecarry relevant seasonal items based on weather and time of year. I've always found their staff to be helpful and polite.

What great guys in this place I was greeted and asked if I…read moreneeded help Since it was my first time here , I said yes The place is packed with all sorts of things. I was pleased with the selection and variety. I got paint, light bulbs, sanding tools, glue, and garden tools I had fun browsing You could spend hours here I will for sure spend my money here

This store is so easy and convenient to use or here several times every month. Employees are…read morefriendly and helpful and the adorable cat makes it super special.

I checked the app to make sure that the product was in stock, ordered it, received an email that…read moresaid my order was ready, drove 16 miles to the store to find out that the store didn't have the product and had cancelled my order. Moreover, I added another item to the same order BEFORE checking out. When I got to the store, they had no record of the second item, it was being filled by another store. Nope, never again!

Over the last 25 years I have occasionally shopped at "White-Jones" in the Homeland Park area if…read morenecessary and avoided the place by choice. They never offered help, and if a customer asked one of the 3-4 guys in the hardware section for help, the customer had to first interrupt the story the four were sharing. Too often if the old guys in the hardware side were asked about a topic they would share such bs that it was better not to ask. The cashiers acted like checking out was an inconvenience. Unhelpful and unpleasant. There motto seemed to be "mind-over-matter". The staff did not mind and the customer did not matter. Imagine my surprise this afternoon as I entered the store and a pleasant smiling lady at the Paint desk sincerely welcomed me and asked if I needed help. I was so shocked, I stopped and finally smiled back. Who was she? Did she really work at "Elder's"? In 25 years, that has NEVER happened at White-Jones. When I finally needed help today, I knew to go back toward the welcoming lady and ask a male employee there. No excuses, no attitude, just help. When I went to check out I was not met with a glare that I had interrupted someone's phone chat. Because it was quiet, all three cashiers came to welcome me and make sure I found everything I needed. They were not only pleasant, but they were also sincerely interested in handling any questions I had. Someone in the Elder's management has made some long needed and welcome changes. Thank you. And put the lady at the Paint section with the wonderful welcoming smile in charge of training customer service to the others. And give her a raise. You may have regained a customer.

Since Elder's purchase from White-Jones, I believe pricing is higher. Worse than that, the…read moreprices marked on the shelves is lower than what they ring up. I've caught 3 instances where they overcharge: 1) jug of 30 Seconds deck cleaner marked $31.99, but rang up $34.99 2) rubber tubing marked $ .59/ft, but they charged $1.69/ft ! (more than double) Don't remember the 3rd case. It's one thing to raise prices, but mis-marked pricing seems deceitful. They need to correct the discrepancies. BUYER BEWARE!!!

Everything seemed good at the start picked up my mower and charged me 50 bux even though I had a…read morewarranty paying pickup and delivery. He didn't believe me. I called warranty place, they say he billed me for 50 bux and the warranty place covered it. So they sent him back the 50 bux and he was supposed to have given it to me; a year or so ago. Then the lawn mower had to go back to get fixed, but this time they sent it to another place, free pickup and delivery from warranty. I found all this out after he delivered my mower and I gave him a 20 dollar bill and his wife a 20.00 also. So, I lost 90 dollars on that deal.

This store started out as a good business, with helpful employees and fairly good stock. I have…read morebeen there a few times recently and am no longer impressed. I went in yesterday, for instance, and the following happened. I walked in to get a replacement cartridge for a bathroom faucet. There were 5 or six people standing around the front end of the store talking. A couple of them looked my way and nodded, but went back to their talking. I walked on back to the fittings, and, after about ten or fifteen minutes of trying to figure out exactly what I needed, I selected a part and took it to the register. The smiling young person at the register asked me if I found everything ok. I said "Maybe. It's hard to get help around here". She looked puzzled and said they would have helped me. I told her "I didn't want to disturb anyone's talking". I told her it was no problem though, because that's not the first time it's happened. She apologized. They were all still talking when I left. It seems they would learn that customer service means a lot. Any time I am there, they never have over a couple of customers. Understandable with the customer service and what they charge. If you are going to charge more than other places, you had better have some good service. All they would have had to do was, when I walked in, just one of them turn around and say "Good afternoon. Can we help you with anything?" Very simple concept.

Delivery was on time and guys were very professional. Chairs and table look great. Clearly a…read morequality product

Our delivery team Antonio and Skippy were friendly,courteous and efficient. They were extremely…read morecareful and placed our furniture exactly where we wanted it and assisted with unpacking the cushions and placement. the Furniture is high quality and the assistance we received at the store was first rate.

After a nightmare scenario with another AG pro on some warranty work, I decided to explore my…read moreoptions for getting another tractor. My experience with this Ag pro who recently moved to a new location was nothing short of great. "Wes" John Schwiers was the salesman who assisted me throughout the process. While he has only been working there for 2 months and didn't have the answers to all my questions, he promptly tracked down those answers and provided the kind of customer service one would expect from the company, which helped build this country. This was not exactly your typical salesman experience where they shove their "best" deal in your face. We worked through what my "need" was, and I was provided options to make the best decision for myself and our farm. This is the kind of service I expect from a company like Ag Pro/ John Deere. Highly recommend this Ag Pro in Anderson, SC, noting that not all Ag Pros provide this level of customer service.

Thomas provided excellent customer service navigating us through the purchase of our new John Deere…read morezero turn. We commend him on his knowledge and expertise as well as a natural ease of being so personable. We went with the intention of purchasing the Z530R and because of his personal insight and recommendations we were easily upsold to the Z730M with no feelings of pressure or regret. It truly was a seamless and smooth process. AgPro is lucky to have such a valuable salesman

This place WILL NOT REFUND YOUR MONEY. No matter what. I bought a lawn mower last week and tried to…read morereturn it. They only offer store credit. No exceptions.

This is a fun store for any guy and many ladies to visit if you like tools and gadgets. They sell…read moreall kinds of hand held drills, rotors, sanders, and anything like that imaginable. There is a good selection of sledgehammers of various sizes. I have three teenage boys and they cannot help but pick up the 12 lb sledgehammer and heft it around. Also very good for grills. They have a cool instrument that you can snake into an engine or other tight space and video live so you can see what is going on without having to take the whole thing apart. It's just fun to browse around....not a big place. Good prices because many are factory refurbishments.