I Always get great customer service here. Picked up some paint supplies. I prefer this company over the orange one down the street. 2026 :) read more

Lowes online ordering is TERRIBLE. The item said it is in stock (with a note that it MAY not be accurate), I ordered for curbside pickup. Then Lowes canceled my order, stated out of stock. Then I checked stock at another location, attempt to order again. 1st order payment via gift card. My gift cards were not refunded. Online chat told me it would be refunded via email with a pin. If I needed urgently, contact local store customer service. 3 people in the store do not know what to do. 1 called corporate. Corporate said it will be Mailed to me in 7 days. That doesn't match the online info. I asked who I speak to and she handed me a corporate CS# that is closed read more

I absolutely love this Lowe's and shop here often. This past Black Friday 2025, my daughter found out about the Lowe's Black Friday giveaway. We were originally thinking of doing the Target Black Friday, but we love Lowe's more, so we hightailed it over there and jumped in line. By the time we arrived, the line was pretty long, but we figured we would take our chances to see if one of us might be lucky enough to win one of the buckets that was filed with goodies. As we waited, the staff was excellent. They were pumping us up and getting everyone excited. When they opened the doors, my daughter and I crossed our fingers. Finally, we made it to the door, and my daughter was the last winner. She literally got ticket number 50. She was invited inside for hot chocolate and cookies and then received her bucket along with a nice tool set. She did not win the grand prize, but she was so happy just to win the bucket filled with goodies. It was a great start to our Black Friday. That same day, she even bought me the ice maker I had always wanted as my Christmas gift. Fast forward to yesterday. We went in to add the warranty to my ice maker, and Joni at the service counter helped us out. She was able to add a three-year warranty to the ice maker my daughter bought me on Black Friday. I was so happy that my purchase is now protected. Joni was great. She was friendly, welcoming, and treated us like we were part of the Lowe's family. It is always a great experience for me at this Location. Highly Recommended! read more

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Everything! Our kitchen remodel through Lowe's Henderson Store #1033 has been the most frustrating home improvement experience we have ever had. We purchased a complete KraftMaid kitchen expecting quality products and professional project management. Instead, we have dealt with months of delays, missing cabinets, incorrect materials, damaged cabinets, and replacement cabinets that also arrived damaged after waiting two months. What has been most disappointing is the lack of accountability. Throughout this project, we received inconsistent information from different Lowe's representatives. We were repeatedly told someone was "working on it" and promised follow-up dates, but meaningful progress never followed. No one seemed empowered to take ownership of resolving the ongoing problems. We documented everything with emails, photographs, invoices, and correspondence with Lowe's Executive Customer Relations. While Amanda G. responded to our emails and remained courteous, the responses were largely status updates rather than solutions. We were eventually told that Lowe's would not provide a full refund, despite the repeated mistakes, damaged products, and months of delays. The impact on our family has been significant. We have lived without a functional kitchen for months. Our dining room became a temporary food preparation area, cabinets and construction materials took over our garage and multiple rooms of our home, and we have had to wash dishes outside because our kitchen remains unfinished. The repeated delays have also increased our contractor costs and created unnecessary stress. Mistakes can happen in any project. However, customers should not have to repeatedly follow up, accept damaged replacement products, receive conflicting information, and continue waiting month after month without a clear resolution. Lowe's is responsible for the products and suppliers it chooses to sell. If cabinet manufacturers such as KraftMaid fail to deliver quality products, Lowe's should hold them accountable instead of leaving customers to bear the consequences. After everything we have experienced, I cannot recommend purchasing kitchen cabinets through Lowe's Henderson Store #1033. We expected professionalism, quality, and accountability. Unfortunately, our experience reflected none of those. read more

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Yelp! review #68 of 2025 This is always my go-to store for home improvement projects, whether it's a small repair or a bigger upgrade-- they've got everything I need in one place! The staff here are consistently helpful and friendly; they never make you feel rushed and are quick to offer advice or help find items. I was pleasantly surprised this year when I got a notification through their app about a free holiday coffee cup with my purchase--picked it up on my latest visit and it was such a nice festive touch! What really stands out for me is their free delivery on qualifying items. As someone with mobility disabilities, not having to load heavy materials into my vehicle, unload at home, and struggle with transport makes a huge difference. It saves me so much time, effort, and physical strain. Great selection, reasonable prices, and thoughtful services like this keep me coming back. Highly recommend for anyone tackling DIY projects, especially if accessibility is a concern! read more

Lowe's Home Improvement - Hardware Stores Near Me - Henderson, Nevada

I really like this Lowe's location, plenty of parking on a Sunday afternoon. I couldn't find what I was looking for exactly but everyone here was more than happy to help which was really great! They have beautiful flowers too! I would still come back for other items in the future when needed. read more

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I love this Lowe's location! Has a parking lot that is pretty much just for them, which helps with a lot of the traffic that the other Lowe's in town usually have. Upon entering the store, we were immediately greeted and asked if we needed help finding anything, and they pointed us right where we needed to go. They have so many options and it felt as if this Lowe's was a bit bigger than the others I have been to here in town. The prices seem to be right on par, if not better than the other competitors in town offering the same options. I will make the trip to this end of town to use this location! read more

Lowe's Home Improvement - Entrance - Hardware Stores Near Me - Henderson, Nevada

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I always find good prices and a lot of options to choose from for my tools. The employees are very helpful and the store is very organized. read more

Lowe's Home Improvement - Hardware Stores Near Me - Henderson, Nevada

I am extremely disappointed with the customer service I received today. I went to purchase a front door knob set that was listed online for $45.88, but when I scanned it at the register, it rang up for over $61. I pressed the "Get Help" button, and Angela came over to assist me. When I explained the price difference and asked if she could honor the online price, she immediately told me that the online price was separate from the store. I then pointed out that the website gave me the option to order the item online for pickup at this exact store for the lower price, which made no sense to me. Instead of trying to help, she simply responded with, "I know, right," as if she didn't care about resolving the issue. Rather than price matching the item from the beginning, she told me to place the order online and assured me that once I submitted it, it would come through the system right away and she could fulfill it immediately. I followed her instructions, only to stand there for more than 10 minutes waiting for the order to appear. When it never came through, she finally overrode the price and had me pay for the item at the register--the exact solution that could have been done from the start. She then told me I would need to cancel the online order. When I explained that I couldn't find any option to cancel it, she took a photo of my order number and assured me that she would take care of it herself and keep an eye on it so I wouldn't be charged twice. An hour later, I received a notification that my order was being prepared, making it obvious that nothing had been canceled. I ended up having to go into the app and handle the situation myself. Not only was Angela's attitude dismissive and unhelpful throughout the entire interaction, but she also failed to follow through on what she promised. The whole experience wasted a significant amount of my time and could have been resolved in a matter of minutes if the price had simply been matched from the beginning. I work in customer service myself, and I understand that not every situation is easy. However, being pleasant, helpful, and following through on commitments are basic expectations. This experience fell far below those standards. Lowe's management should take a closer look at how situations like this are handled and ensure associates receive the training necessary to provide better customer service. read more

Laziest employees working the wood isle I have ever seen. I had to go to a different Lowes to get what I needed. Employee was also complaining that it was too busy and it was only me and 2 other people in the isle. Once again Lowes proves that Home Depot is a better hardware store. I only went to Lowes because the Home Depot was out of the wood that I needed. read more

I had ordered Bali roll down shades for my whole house early this year. To say the process was a disaster is an understatement. I ordered in May and did not get an install til August because of how bad the corporate windows treatment department is. I made an appointment originally in store to have the windows measured in my house. I had a total of 36 windows and Reggie came out to measure. He was inappropriate and unprofessional and ultimately I asked for another installer which they sent Randy out. Randy was kind, quick, efficient, and completely professional every step of the way. Back to the process, after my windows were measured I was contacted by Autumn Ward at the window treatment corporate office to complete the order and buying process. After back and forth emails and calls the order was placed... instead of 27 windows that I laid out in the email very specifically which window, the color, whether room darkening or light filtering, and what side the cords go for the sliding doors. After 3 weeks I received a mere 15 windows in which 4 were wrong.. so 12 missing and 4 wrong I was very upset. I was not aware of the mistake until the install. I contacted Autumn the day of the install and left a message and emailed her asking several times to have her managers contact info and she ultimately just stopped responding to me and never gave me her managers contact information. Not only was the order missing 12 windows Autumn now stated she would not honor our original 50% discount saying we were past the date to honor it. This was her and Lowe's mess up that she didn't put in the correct order that was outlined in my email and phone calls. You would think she would just help make this right but no Autumn stated we had to go in store to ask if they would honor the discount because her manager said no. We decided to drop by the store to sort out this mess. We met Richard Rosario in the window department and he completely turned around our bad experience. He listened completely to our concerns and went through our order in detail to make sure everything was correct. Richard followed up several times with phone calls every step of the way. He is an absolute asset to Lowe's and this department. If it weren't for Richard we wouldn't have been a return customer. We can't thank Richard enough for all his help and expertise. I had ordered Bali roll down shades for my whole house early this year. To say the process was a disaster is an understatement. I ordered in May and did not get an install til August because of how bad the corporate windows treatment department is. I made an appointment originally in store to have the windows measured in my house. I had a total of 36 windows and Reggie came out to measure. He was inappropriate and unprofessional and ultimately I asked for another installer which they sent Randy out. Randy was kind, quick, efficient, and completely professional every step of the way. Back to the process, after my windows were measured I was contacted by Autumn Ward at the window treatment corporate office to complete the order and buying process. After back and forth emails and calls the order was placed... instead of 27 windows that I laid out in the email very specifically which window, the color, whether room darkening or light filtering, and what side the cords go for the sliding doors. After 3 weeks I received a mere 15 windows in which 4 were wrong.. so 12 missing and 4 wrong I was very upset. I was not aware of the mistake until the install. I contacted Autumn the day of the install and left a message and emailed her asking several times to have her managers contact info and she ultimately just stopped responding to me and never gave me her managers contact information. Not only was the order missing 12 windows Autumn now stated she would not honor our original 50% discount saying we were past the date to honor it. This was her and Lowe's mess up that she didn't put in the correct order that was outlined in my email and phone calls. You would think she would just help make this right but no Autumn stated we had to go in store to ask if they would honor the discount because her manager said no. We decided to drop by the store to sort out this mess. We met Richard Rosario in the window department and he completely turned around our bad experience. He listened completely to our concerns and went through our order in detail to make sure everything was correct. Richard followed up several times with phone calls every step of the way. He is an absolute asset to Lowe's and this department. If it weren't for Richard we wouldn't have been a return customer. We can't thank Richard enough for all his help and expertise. read more

Lowe's Home Improvement - These are the wrong shades from Lowe's they're room darkening and now my family room downstairs looks like a dark dungeon. - Hardware Stores Near Me - Henderson, Nevada

I was at the Marks location 12/19/2025. I want to thank Mitchell for his assistance. He was very helpful and kind. Lowe's you need more employees that want to work and are good with people, Mitchell is a great example of that. Thanks again Mitchell!! read more

I went to Lowe's on 16 Jul 25 to purchase a water heater and have it installed and was wondering if i wasn't overcharged because it sounds a little expensive. Water Heater Item# 962538 Model G9-T4040NVR $649.00 Work Order# 38795658 Yes Plumbing was the Contractor through Lowe's Total Cost for the water heater and installation was $2,774.00 Not even sure if I received my veteran's discount as requested. Well I did receive a response today in reference to My Water Heater (WO# 38795658) install through Lowes to Yes Plumbing's outrageous price of $2,774.00. It was to my disappointment to hear a Lowes respensitive tell me it's not their issue that I should contact Yes Plumbing although my payment for the install was to Lowes. This is not the type of response that I would have expected to hear from a Lowes representative. This will definitely impact my future decisions to purchase from Lowes. read more

Glenn is the most helpful and thoughtful man working there. He ensured that we got exactly what we needed. He made us feel valued and important and he definitely deserves a raise and more than 3 scoops of ice cream! read more

Let's achieve greatness! Do you have something to tackle? Doing it yourself is the best gift! Who does not feel great doing something themselves? Are you planning to finish your garden? Are you about ready to paint that spare room? Whatever home improvements that you need to tackle can be handled here. Let's visit the power tools aisle. It's a big job that's being tackled at home. Lots of home improvements, time for some power. From that saw, screw driver, and vice grips it's a bit of joy to have that power between your fingers. Now don't get too excited and cut off that finger with the power behind your tools. Epic adventures are yours while doing it all yourself. Shall we begin. Are you one with a green thumb. Need to plant those beautiful flowers. It all starts with the richest of soils. Get your mulch and make your garden a place to gather and get happy around. As you wander through the aisles you can get lost here, one of the best things we noticed was employees aiding customers. These days with a lot of companies having to cut corners labor is the first priority slashed. The staff here are knowledgeable too. Although for larger purchases you may be delayed a little make time for this. All those power tool options behind the glass. Why you may ask? The company has had to change the way they do business. As with our brave new world, theft is a major concern and problem. Not all the employees have keys but keeping these larger items locked up determines the companies bottom line. It keeps pricing low too so the company does not have more overhead versus profits. The check out process as with most companies as been replaced with registers that you, the customer perform. You can pay and check out all at one point with aid from an employee that over sees you when needed. At this location a few check out lines are accessible for handicapped and larger purchases. Get your hands dirty. The best of jobs are done with your own personal touch. If you don't know how to do something, try it first and learn a few new lessons and techniques along the way. Life is a journey of experience, exploration, and discovery. If the job is too difficult or beyond your coping seek outside aid always. Let's get busy. read more

Lowe's Home Improvement - The feel of power tools in one's hand! - Hardware Stores Near Me - Henderson, Nevada

After visiting this Lowe's and being helped by Michael in the Home Decor department and TY in the paint department I can honestly say that I will never be visiting Home Depot again. The comparison between the two businesses is that they sell the same products. However, it stops there. At Lowe's the emoyees are friendly, helpful, knowledgeable, and can be found without a GPS device. There is always an employee there to help no matter the department. Thank you Michael and Ty for a great experience. read more

I came in to buy a ceiling fan today and asked for assistance , someone was called 3 times yet I waited around 15min. and no one came . I told them I was going to a different location because I couldn't get any help here . They acted like it was no big deal . I do not recommend this place because of their lousy service . read more

Came in looking for some hinges, found and employee, ( Mike ), he told us right where to go, and I was in and out in just a few mins There's also this hot dog place right outside! So that's kinda cool! Reason I give 4 stars, is because the sliding door to leave apparently doesn't open all the way, and I basically ran into it ha. read more

Lowe's Home Improvement - Hardware Stores Near Me - Henderson, Nevada

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William was so helpful when we bought our dishwasher today. He told us how to save on the dishwasher and about extending the warranty to two years for free. He should be employee pay of the month. He also guided us to a better dishwasher. read more

Recently, I went to buy a few household items and plants. The cashier by self check out is very helpful.

I'm surprised at the sheer amount of bad reviews for this Lowe's. I've been coming in for odds and ends for over a decade and have never really had a problem. I've done a lot of shopping here. I've gotten lumber, and had it cut. This was an easy task. Sometimes the machine gets messed up but the workers are very communicative and helpful. I've purchased home items, like light fixtures, curtain rods, etc (I bought a new toilet seat this last time.) I've gotten paint and tools. I've gotten large appliances here, like my washer and dryer. Super easy to purchase and delivery was a breeze. I do most of my plant and Christmas decoration shopping here as well. I'm even considering replacing the rock in my back and front yards with rock from Lowe's... That being said, for me, they are never out of stock of the items I need. The customer service is friendly and helpful. Sure, there are some bad apples but isn't that everywhere? The only time I've ever been mad at one of the employees was during the pandemic but honestly, it was more another customer that made me mad (he cut me in line because I was 6 feet away from the person in front of me and I guess he thought I wasn't in line, and the employee saw this but didn't care when I protested and served him first). read more

Lowe's Home Improvement - Hardware Stores Near Me - Henderson, Nevada

We moved to Lee's Summit and of course that includes many trips to Lowe's, when you move into a new house. We have found staff here to be exceptional! The people helping in the hardware department, plumbing, and especially in the flooring department have been magnificent to work with! We had Lowes do all of the carpet in our new house, which we replaced with great carpet and premium pad from Lowe's. Now we're going to buy all of our paint here for the interior of the house as well. This is a great store, and I would highly recommend it! read more

Their delivery company damaged my front door frame without telling. i was told to call them. helpful as a flat tire. the delivery company stopped calling me back, but lowes told me to call them after i explained the problem. WILL NEVER GO TO LOWES IF I CAN HELP IT. now, both parties can deal with the BBB. hope their corporate office has a dept for this. that is who will get it! read more

The nerve of these employees is unbelievable. Let's start off with saying that I placed an order online with option for curbside pick up because I didn't want to get off with my two sick toddlers . I got to lowes called the curbside number and this employee answers puts me on hold for 5 minutes comes back asks for my order number again gets off comes back and then says you can come in and get it from the locker I said I know that but I have an option of curbside and I want to do that he says "well the lockers are right inside " Wtf ! I had to get my 2 sick toddler out of the car into a store full of people and employees just chatting around . I called for a manager and assistant manager came after 5 minutes of waiting CARLOS didn't seem sympathetic at all and says all he can do is talk to the employee but that doesn't give me my time back does it . Lazy employees read more

I placed a special order for a large double entry door and planned to pick it up this last weekend. Upon pick up the door was not packaged well from the manufacturer and we would for sure scratch it/damage it. Adrian was helping us with the pick up and immediately offered a different solution for delivery. Adrian understood how important it was for us to safety bring the door to our house. Adrian was professional, courteous and understanding of the situation, resolved it with the help of his coworker Jackie to our upmost satisfaction. The world needs more people like Adrian. We are very grateful to you and your team. Thank you. read more

CAUTION BUYING APPLIANCES! We purchased a complete kitchen appliance package about a month and a half ago. The range they installed unfortunately was defective from the start. The Lowe's installers even noted this. We contacted Lowes customer service the day after they installed it too. We've been trying to get a replacement range for over a month now. We've been told by their customer service office it was ordered on 2 separate occasions, only to find out that it wasn't. They said it needs to be done by the appliance manager at the store, but they can't even get them to respond and have been messaging them. They suggested we also contact the store, which we've done. I called the store again this morning and spoke to the appliance department, who suggested that I purchase another range, and then they can look into giving me a refund on the other! It blows my mind that they installed a defective product and now want me to buy a new one, and nobody can reach the appliance manager for over a month. I spoke to a different department manager, who was very nice, and said they'll try to reach the appliance manager as well. I've really liked Lowe's, and have actually spent a lot of money here over the years. I'm disappointed in this situation and that I may need to start going elsewhere. I'll post updates if we're able to get this fixed. Fingers crossed. read more

Went to get a key done, retired Vet. assisting was rude and disgruntled. Didn't bother to tell him I was a Vet. too. He gave me the impression that he was typically this unfriendly. This was the last time I went to this Lowes because it was not the first time encountering bad customer service, and, or bad service over all, specifically after purchasing French doors. That in itself was a nightmare. Home Depot customer service is by far much better. read more

5 stars to Kelly in appliances !She is a breath of fresh air - such amazing customer service ! We havnt had such over the top service in years! She hooked us up with a set of appliances for our houseboat and did many comparisons for us . She was amazing with any customer who needed help all while helping us as well - impressive multitasker ! Thanks Kelly !! "boat peeps" read more

Installing Replacement Windows? You seriously need to call me to get photos, audio recordings of this MOB lying so to kick this issue to Lowes's Legal dept. where communication is practically terminated! I don't know all the guidelines to post or not t post. But if I can add names of people who has worked for Lowe's. They told me the Exact same thing, when an issues arises and don't want to deal with it. They send it to the Legal dept. And Sychrony STICKS you for the BS undersized windows and BS install that was NEVER finished as I caught these THUGS RED HANDED "before" they could cover it up with TRIM!! Remember, there are Lowe's Representatives who POST "great" reviews to MISlead you. Leslie @Hwy84&FM95 call, stop by read more

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Never forget, there are still many many good people in this world, no matter what craziness you read in the papers. I ran into Lowe's to get some things exchanged that I was partially shorted on a pick up order. Talk to one employee who sent me in a direction that helped me out for something else. Then for my exchange part, I met a floor person by the name Bill on the way to getting to my right part, Bill, helped two other people, told them what aisle they could find whatever and didn't even break stride. We got to my part and he replaced it with a smile on his face and sent me on my way with no troubles. Don't need to tell you, Lowe's is a great store for your home improvement needs and good people all throughout to help. read more

I spent $20,000 on flooring with Lowe's. In my laundry room, they went straight on top of wood with tile. That caused the tile to crack. This is well-known in the industry. I even had the Lows supervisor come out and see how the installation had been performed. He agreed that that's not how it's done correctly. I had Avanti door, put down a few feet of baseboard that Lowe's was supposed to complete. Lowe's use this to tell me my contract was void. I don't personally understand what baseboards have to do with the tile installation. But apparently they're tied together somehow. Apparently, Lows is looking to get out of this at any cost. It's only about 10 ft.² that they would have to replace. However, they refuse. I will be seeing Lows in Small Clames court. I don't usually take the time to do reviews but in this case if it saves somebody else this hassle it's worth it to me. Spend your $ 20,000 on your fancy floor somewhere else that actually will guarantee the work. Lowe's doesn't.......... read more

Lowe's Home Improvement - This is the transition from cement to Wood. I wonder if any tile guys out there know what's wrong with this picture? - Hardware Stores Near Me - Henderson, Nevada

The customer service at this location is nonexistent. In my last two visits the staff was rude or didn't display customer service. One visit while I was shopping for plants, someone took my cart while I was bent down looking at cacti. My cart had the last two containers of wood stain that I needed. I went back to the paint dept to see if maybe an associate had put it back. I asked the woman in the department if she had seen the stain. She immediately responded with "I didn't take your cart!" Um ok, never said she did. She never offered to help even though I was clearly upset. I even commented about her lack of customer service. She then became very combative and rude. Yesterday, I attempted to buy an orchid from the sale shelf. There were several on the shelf but they hadn't been marked down. Another woman and myself were told by 2 associates that they couldn't/ wouldn't mark them down and honor the discount because they looked "too nice." They were actually down to their last few blooms and I'm sure were put on the sale rack intentionally. They basically indicated that the plant wasn't dead enough to be discounted & let us leave without buying them. They didn't bother to ask a manager and seemed to be so concerned about NOT discounting the item correctly that they let two customers leave mad. Way to go! Luckily Home Depot is right up the road and I can spend the embarrassing amount of money I spend on plants at that location. read more

The fam needed to buy a new refrigerator when our old one decided to quit working. We got an EXCELLENT price on an LG fridge and had it delivered. Why did they get 4 stars? Price and service! Why not 5? The first fridge was defective. I had to either purchase a new one and have it delivered when the bad one was picked up OR go with a fridge for a week or more while the refund was processed and a new one could then be purchased and delivered. I purchased the extended warranty but LG's only service company here in Vegas doesn't work on weekends. Makes it tough when you work while they work. Not Lowe's fault. So how did it stay at 4stars? The service from the staff at Lowe's was amazing (specifically Georgia in appliances, and managers Tony and Eric). Georgia and Tony helped me set-up the original return and make sure I got the same great price (in a very short time the price went up a couple hundred bucks from the sale I hit). I ran into a bit of a snag with the processing of the refund, but manager Eric and his background people hopped on it 30 minutes prior to closing and got me squared away. It was a good chunk on money I needed back, so I really appreciated the effort. I know their overall score is kinda low, and I can't speak to other people's experiences, but we are already planning on heading back to Lowe's as we work on the rest of the house. Give'm a try! read more

Lowe's Home Improvement - My new LG fridge! - Hardware Stores Near Me - Henderson, Nevada

Everyone was helpful and nice except the cashiers. I was next in line and waited for close to ten minutes and the clerk never acknowledged me, or said she had an issue with the customer she was helping. I finally gave up and went to self checkout which I absolutely hate. I had to get approval for the spray paint and then the lady asked me if I scanned items before the sale. I asked her what she was talking about and she held out her hand for my receipt. She went through my bags and counted all the items and told me to have a nice day. Unbelievable. If I need approval for spray paint and you're going to accuse me of shoplifting, why don't you get off your lazy butts and do the checkout yourself. Get yourself some nice and professional cashiers. read more

Lowe's Home Improvement - Receipt - Hardware Stores Near Me - Henderson, Nevada

This may be my first one star review ever. I've come here twice. First time was garden variety bad, second time was impressively bad - skip to third paragraph if you just want to read that one. The first time I needed a step stool. There was one I liked advertised on their website for about $35. The website said it was in stock at this location. When I got there the cheapest one I could find was $65. The shelf was empty where the $35 one was and looked totally picked through besides. I spent about 20 minutes looking for someone to tell me if they had any in the back or if they could order the one I wanted. Couldn't find anyone so I just gave up. I drove 20 minutes to get to the Lowe's so it felt like a waste of time and I lost trust that they'll have what I need or have someone who can help me find it. The second time I went I bought a 2x4. I asked if they could cut it so it would fit in my car. THE CASHIER SAID THEY DON'T CUT 2x4s. I'd been told cutting lumber to size was a standard service at Lowe's by a couple friends. I had to cut it down myself with a miter box in the parking lot. They seemed dreadfully understaffed and maybe would have been more helpful if there were more staff. But that doesn't change that fact that I spent 15 minutes hacking lumber over a curb in the parking lot when they have a perfectly good electric saw inside. I'm never coming back to Lowe's and I really don't recommend you go, especially if you're expecting them to be able to cut 2x4s. read more

Upon checking out at a self checkout station, we requested $40 cash. The machine failed to dispense our money. The self checker assistant had to call for assistance, who had to call someone else to check the camera to ensure we weren't thieves. After the 25 minute clown show of trying to access the machine, someone finally resetting the machine, they managed to access the cash drawer, and after reviewing the camera footage, they determined that we were not thieves and gave us our cash. They said the machine malfunctioned because it only had $50 in it. We only needed $40 so that excuse doesn't fly. There is something very wrong with a system that can't keep track of how much cash the machine has disbursed and how much is left. Lowe's needs to reevaluate its choice of self checkout machine vendors. It also needs to have a technician on staff for when these issues arise so they don't have to have checkers standing around scratching their heads wondering what to do. Had we gone through regular checkout, we'd have been better off, but there were none open (or at least none of the stations had lights on). And after all the frustration and wasting of our time we got nothing but a petty apology. A $10 gift card would have gone a long way toward keeping a customer. I'm glad we have other options like The Home Depot, Ace Hardware, and Amazon. read more

My husband and I visit this place often. As we are currently living in our first home together, it's important to both of us to make sure we take care of our home. Living in a townhouse that's roughly 16 years old, we have to make sure we keep up with the fixes & mends. Though our toilet has been running for the past two years, but I digress.... We visited this past weekend to find some covers for our BBQ and bonfire pit. We also needed to find a patch kit for the walls in our bathrooms (we took off the old toilet handles and got some freestanding ones, but of course, that left some gaping holes). We ended up finding everything we needed with the help of staff. There were staff members stalking items in almost every aisle we were in, and in almost every aisle, we were asked if we needed help finding anything. It was extremely refreshing as sometimes we can both get a little lost in there. We also ended up finding a really cute outdoor rug for our backyard patio that was on sale for $25! We've been looking for one for months, but were so happy to finally find the perfect one for a fraction of the cost of ones we found at other stores. We will definitely be back, especially around Halloween (they have some great, cheap Halloween decorations). read more

I need to buy a lot of flowers & Velcro for my school. I couldn't found Velcro so I asked a young man to help me. After his attitude he finally show me where to get it. At the cashier I asked the cashier if she has boxes to put my flower in there, she was nice and said I am no sure we have it. There were three young workers behind her. She asked them to help me and found a box. They said in rude tone, we don't have boses and continue tAlking about their breaks. Finally I paid and the cashier said wait for me run to the where house and bring me a box. I do t understand why customer service is getting worse every day. The old lady was the only one doing her job and nice. The young Fidela were rude, lazy and no doing anything. read more

Lowe's Home Improvement - Flowers - Hardware Stores Near Me - Henderson, Nevada

Well here goes....I come to this Lowes ALL THE TIME. Finally I'm just tired enough of the disgusting bathrooms. Today my wife and I both used the restrooms. I get that contractors and others who may not care use these restrooms. IT'S a public place so should follow cleanliness protocol. There was feces all over the womens room. There door locks don't lock. Soap dispensers empty. Floors filthy. Toilet paper dispensers not mounted with holes between stalls. WTH Lowes??? Can't find parts to repair? Can't spend a little of all the money made in last 15 months to get basic bathroom qualities to good?? CMON! CLEAN IT UP. On to Home Depot at Mark's and Galleria. There bathrooms are generally clean. Hey SNHD, why don't you stop by for a look??? AWFUL and DISGUSTING!!! read more

Lowe's Home Improvement - Upside down toilet paper dispenser, graffiti on the wall, latches don't close, soap dispensers empty, floor and walls filthy. - Hardware Stores Near Me - Henderson, Nevada

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Buyer beware!! I purchased all new appliances the washer leaked and because I didn't notify them in 48hrs they referred me to the manufacturer. Customer service was non existent!! Cancelled the delivery of the rest of the appliances went to RC Willey, they just delivered the appliances and service was top notch. The kind of service you don't see anymore. Lowes lost my business! read more