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    Lowe's Home Improvement

    3.2 (37 reviews)
    Open 6:00 am - 10:00 pm
    Updated a few days ago

    Lowe's Home Improvement Photos

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    Curbside Pickup Instructions
    Teah H.

    My coworker was raving about her pick up experience at this Lowe's location. A product I was looking for was available for pick up so I placed my order using the Lowe's app. I received an email that my order was ready for pick up so I headed to the store. On our arrival there was a large tented area with numbered pick up spots. I did notice a line to enter the store and was thankful that I placed my pick up order online. I was about to call the number to notify staff of my arrival when Debra appeared out of nowhere. Debra was wearing a camouflage vest.... no wonder I couldn't see her coming. She took down my name and order number to radio into the store. Less than 10 minutes after collecting my information Debra showed up with my order and paper receipt. This location is not the closest to our home but I will be back after this positive experience. Debra was a star employee during our drive up experience on 04-24-2020. Thank you to all the hard working employees!

    Joseph G.

    Lowe's is my preference over Home Depot. It just seems that it is easier to get help. However Home Depot seems to be cheaper usually so I find myself torn between both places. This particular location is over off Preston by the movie theatre. I'm wondering how the addition of menards coming soon will affect this place. No such thing as bad competition when it comes to us consumers.

    Before picture
    Odalis G.

    I hate leaving bad reviews but this guy was so bad that I just have to. Unfortunately, this is not because of the Lowe's store, but an employee named Brian in the plumbers department. For a while I have been doing research on how to remove my garbage disposal and return my sink into a regular drain. I was preparing and trying to pump myself up to do it. Well, the day finally came. I took pictures of everything under my sink so I could show someone what I was wanting to do and it could better help them pick out what I needed as far as pipes. Brian was paged to help me out. I showed him the pictures and he picked out the pipes that I so-called needed. Immediately, the pipes looked strange to me because it didn't look like those would go with what I needed so I told him several times that it didn't look like that went with my sink and I tried showing him my pictures again. So, finally he gave me another bag to go with the one he gave me and said if these don't help you can always bring them back. I said to myself, well, maybe once I take it out of the bag maybe it would make more sense to me since he should know more than me for when it comes to this. So, then he said you're good to go. I stated, well, don't I need a drain? He hands me the drain, again, "you're good to go." Me: don't I need some type of plumbers putty? He starts looking for the putty (little did I know that when I got home ready to use the putty, I realised that he gave me soldering paste instead). Me: am I not going to need some type of pvc saw to cut the pipe incase the pipes are too long? Brian; "No, that's why I gave you the other bag, that should have everything you need." Me: yeah, but shouldn't I get a saw just incase?" Brian: you're good to go. Of coarse when I get home the only thing that was correct out of everything he sold me was the drain. I was so irritated. I ended up rushing to Home Depot to see if someone there could help me. I showed the guy the picture and he gave me everything I needed. I was able to get it together and of coarse I took the pipes back to Lowe's and got my money back. I would rather someone say, I am sorry, I just don't know verses just handing me stuff. I've never had issues at lowes but someone needs to seriously talk to that man. He was horrible. And I hate that I wasted so much time and I even had pictures to make things easier and that man was pretty much just giving me whatever and kept telling me I was good to go. 2 thumbs down.

    Lesley S.

    Stopped in for a few items today. Had a list so I knew we wouldn't be here long. Guy out front selling hot dogs $2.50 we split one and the list!! I got lost in the garden section as he found all his items and checked out before I even finished outside shopping .

    Appliance section at Lowes

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    Ask the Community - Lowe's Home Improvement

    Review Highlights - Lowe's Home Improvement

    I've likely been to all the hardware stores in the Louisville area and they all differ slightly.

    Mentioned in 2 reviews

    Read more highlights

    Menards

    Menards

    2.9(32 reviews)
    0.3 mi

    Love the stock! I can always find what i need In stock. Staff is helpful and always walking aroundread more

    After always hearing great things about Menards from my boss in Chicago, I was excited when Menards…read morecame to Louisville. Almost everything we needed for our operations, this boss would say, "Go to Menards and pick it up." Up until this point I have been very please with the local store in Louisville as it is always neat, clean, and organized making it easy to find what one needs. Typically they have about all you need for a project. Recently while working on a project I needed an additional gallon of primer which I had been getting tinted. I asked my wife to go by Menards and pick it up. When she arrived back, the primer which she had placed in the passenger side floorboard had spilled out the top from the top not being put back on well from when associate tinted. We were able to clean most all the paint up as we have weather tech type mats. However, some of the paint got over on carpet on side of floor board and on the plastic molding on side of door. We were not able to get all this off. I attempted to contact local management night of issue, but their phones were turned off at 9:40 PM, even though they close at 10:00 PM. I spoke with Tyler the next day and explained situation. He seemed very helpful. The next thing I learned was claim had been turned over to a 3rd party Gallagher Bassett who handles claims for companies including Workman's Comp claim for companies. Victor Gallagher Bassett's manager who Menards seems to totally rely on for these processes has been evasive, unprofessional and of no help at all. A very sarcastic and nasty individual. This could have been handled as a customer service issue as it would not be a large claim. It would probably be less than the cost of most of my visits to Menards. However, Menards has chose to push their loyal customer off to a 3rd party and disregard their legitimate claim/issue. After calling store to update today, Victor once again called me to say their position stands because they can't verify what happened in my wife's car. I can tell you she didn't open can and pour it out in the floor of her car. It didn't fall out of seat. It was placed in floorboard for the ride home. This would not have spilled out edge of paint can, had associate not left lid unsealed. Menards is apparentlty so big, the individual lost in this process doesn't matter. I hope your interaction and doing business goes well with Menards. When it does, they are a great place to do business. However, if you have an issue like this, be ready to be pushed aside to a strong are legal claims handling company like Gallagher Bassett.

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    Menards
    Menards
    Menards

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    Best City Discount Appliances

    Best City Discount Appliances

    2.0(4 reviews)
    3.6 mi

    Packed up and shut down. My refrigerator I bought from them have never been right. Now, I Cannot…read moreget ahold of them to come back and fix it. They have been here once and did not fix it right.

    Do not trust this company's practices or claims of honesty. Their dealings lack integrity, their…read moreconduct is unreliable, and their policies are predatory. If you expect fairness or honorable behavior, be prepared for disappointment. This company has shown itself to be untrustworthy and exploitative. I purchased a refrigerator described as "scratch and dent" and asked specifically where the dents were. The company's representative stated only small marks on a side that would be against the wall. On inspection, the unit had a major dent on the front door that affected door alignment and possibly functionality. Had they disclosed this honestly, I would not have purchased it. The company refuse to refund me even though the product didn't leave their warehouse and wanted to charge me 15% cancellation fee which is unreasonable. Such a fee applies to a customer's change of mind, not when the product is materially different from what was sold and described. In addition, your policies were never disclosed to me. Even if they had been, hidden signs or fine print do not justify misleading sales practices. They also claimed a refund could not be processed on my credit card and had to be issued by check. My credit card company confirmed this is false. Other reviewers report similar experiences, including refund checks they could not cash. This pattern is deceptive and fraudulent. Their conduct was neither fair nor honorable. Customers should be warned, as their handling of this matter reflect their business practices.

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    Best City Discount Appliances
    Best City Discount Appliances
    Best City Discount Appliances

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    Fitzpatrick's Furniture

    Fitzpatrick's Furniture

    2.5(2 reviews)
    3.2 miOkolona
    $$

    Fantastic furniture store. If you're like me and you don't have a whole lot of money, but you want…read morenice furniture, then look no further. Fitzpatrick's has chairs, couches, sectionals, TVs, and bedroom furniture. So, living room and bedroom. I didn't see anything for the kitchen or any other rooms in the house. I suppose you'll want to look elsewhere for these items. But the prices are really good. My girlfriend and I got a couch and a loveseat, made by Ashley Furniture, for $900. That's really tough to beat. As well, it doesn't appear to be commission based sales. So there's no pressure and people aren't ready to snipe you as you walk in the door. I like that. Fitzpatrick's is worth a visit.

    Absolute horrible company......................At this point I'm taking to social media because of…read morethe following: (posted on their Facebook page as well) 1. Order placed mid to end of September 2020 2. They NEVER and I MEAN NEVER give me an update 3. I have had to call one a month since Thanksgiving (When the furniture should have arrived) to get an update the day it should arrive only to find out it's delayed again for another month 4. They make promises to call me but DON'T 5. Now it's not ready until MAY of 2021. Absolutely insane and ridiculous 6. Their words in my opinion are worthless They keep making excuses its not them, its not their fault and it's their suppliers fault. Well how about this.......get a new supplier and stop selling furniture that you can't produce and give to your customers.....because I fully paid for my furniture the day I bought it. I know tons of people who have shopped elsewhere and even with them who have received their items. You even let it slip that my wife and I were your oldest order. I am supposed to receive a call today but I highly doubt this happens....

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    Fitzpatrick's Furniture
    Fitzpatrick's Furniture
    Fitzpatrick's Furniture - The showroom.

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    The showroom.

    GoPro Appliance Repair - Call the Pros Today at (502) 966-7921!

    GoPro Appliance Repair

    3.1(35 reviews)
    5.8 miBuechel

    Freezer repair. Problem diagnosed and part ordered. I also had a missing gear that was a…read morereplacement part. He researched to find that I needed to order the screw for the gear separately! Anyway, parts came in and repairs completed. Fair price for service

    I had issues with my GE washing machine not draining properly. Reached out to another highly-rated…read morelocal repair service and they referred me to GoPro for faster service and availability. I received a phone call and visit to assess the issue later on the same day. Cornelius was professional, efficient, and provided helpful info. Short story: I had washed a load of older throw rugs, backing came off and totally compacted the intake and pump itself similar to a sand pile. Cornelius returned next day with the replacement pump part. The repair took less than 30 minutes and I was back in business catching up the laundry. (Verdict: Don't wash rugs in washer and risk having the backing coming off.) Also, side story: I had Cornelius look at my 2018 model GE stove and double oven combo while he was here, which went partially kaput after I had done a self-cleaning cycle. I figured the high heat had fried the appliance circuit board, but I'm no expert. He gave me an estimate for a repair which entailed replacement part, informed regarding the limited availability and high cost (no longer made) due to age of appliance, and also current comparable stoves to enable me to make the wisest decision for repair or replace. Much appreciated! (Verdict: Don't use the oven's self-cleaning option.) It's been over 2 weeks and all seems well with washer, so I've referred 3 more people for appliance repairs. I have no hesitation in utilizing this service again or recommending to my family and friends.

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    GoPro Appliance Repair - Call the Pros Today at (502) 966-7921!

    Call the Pros Today at (502) 966-7921!

    GoPro Appliance Repair - Call the Pros Today at (502) 966-7921!

    Call the Pros Today at (502) 966-7921!

    GoPro Appliance Repair - Call the Pros Today at (502) 966-7921!

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    Call the Pros Today at (502) 966-7921!

    Lowe's Home Improvement - hardware - Updated September 2026

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