I googled a store to fix my sewing machine and Allbrands popped up and I've been a customer ever…read moresince. The employees are awesome and very friendly. I'm in there very often.

My sewing machine broke and was looking for a replacement. We stopped by AllBrands to see what…read morethey had. We got great customer service and a new machine for a great price.

A massively dishonest company…read more This is a "scratch and dent" site for appliances. Understood. However, they advertise products that are "NEW OUT OF CARTON". What does this mean to most people? NEW - Sounds like the condition of the product should be "NEW" and NOT DAMAGED OUT OF CARTON - Sounds like this should be a company (in this case GE) carton - not a bunch of cardboard thrown together with plastic wrap The price was certainly a lot less expensive, even when you add the $585 shipping cost. That being said... The fridge was brought inside, unwrapped and right away we could see a large dent in the non-dispensing french door. Smaller dents on the freezer door, scratches on the handles of both the french doors and the freezer door. This is NOT what I paid for I called the store in Lafayette, LA almost immediately. Their manager acted like this was normal and "hey we're a scratch and dent store" and this is what to expect. I'm sorry, I purchased "NEW OUT OF CARTON" and not "COSMETIC DAMAGE - FAIR". I would never have purchased this otherwise. I looked up the cost to replace the parts and asked for them to credit back the shipping cost of $585.20 for the fridge. They said they would not do that and simply wanted me to return the fridge and send a new one. When I called customer service at 877-927-7957, they were as rude as could be by cutting me off, not getting me to a supervisor or a decision maker, etc Are they out of their mind? So they would rather pay $1,000 extra to ship back and forth rather than give me a credit to go away. So, I have now disputed this with our credit card company. I'm sure nothing will happen but the exchange, but this is NOT the way business should be done. As a side note...no wonder Sears is going out of business after over 100 years. They've lost their way

Worse experience I have ever had!!…read more I purchased a washing machine from here. I was under the impression I would be receiving a NEW washer. When my husband went to pick it up and bring it home, it had several scratches and dents, including a large one with rust. I immediately called the store to notify them and the salesman told me the store was a scratch and dent store so all their appliances have cosmetic issues. At no time during my visit there was I ever told this. I did not see any signs on the door or anywhere else when I went in that mentioned I would be getting an appliance with dents and rust. I purchased a washing machine for over $800 that looked like it had been used for a year. The salesman lied to me several times during the call, but eventually told me they would give me an additional 10% off. My husband had to take off work early to go and pick this up before they closed and could not do that again, so we agreed to the 10%. I asked him to please send me an email stating the discount was credited back to my card and he assured me he would. The next day I called again because I had not received it, and he said I would have to come into the store for the refund. When I went into the store, MY salesperson was not there. I explained to the person working what was going on and that I was just there to get my refund credited back. He was very rude and told me there was no way I was receiving a refund, because I had already gotten a 5% discount when I purchased the warranty. He asked me which machine I had purchased and when I pointed to it, he said well if you purchased that specific one, we will exchange it for that one. I tried to explain that I purchased that MODEL, not that specific machine, and was under the impression I was receiving a new one because I was not told otherwise. He then proceeded to yell and tell me I just told him I purchased THIS particular washer and I needed to make up my mind which one I bought. I was so angry and on the verge of crying I asked to speak with the manager at which point I found out this WAS the manager, yelling at a woman in his store!! He also got nasty with an employee while I was there. I immediately left and called the corporate office. The lady I spoke with put me on hold and called the manager. He told her he would get with his district manager to get me my 10%, but I haven't heard from anyone and it has been a month. I also reported the interaction on their website which I have heard nothing from also. I absolutely can not believe how I was treated in this store, all over a 10% discount!! I have given up messing with it, 10% is not that important to me, but everyone needs to know what type of business practices they have.

The customer service affiliated with this company is a joke. I again tried to resolve a problem…read moreand was hung up on.

Easy parking. Good product selection. A pleasant employee helped me find what I needed…read more My otherwise perfect visit was marred by a cashier who was neither busy or helpful. It was obvious she didn't want to be there and cared nothing about customer experience.

How much sense does it make to go online to make a reservations for a tool rental only to arrive on…read moretime and only have one person working in the department who's with another customer. Therefore, get the privilege of waiting 30 mins for them to get done to get service. After that pleasure I get to deal with Mia who acts like it's an inconvenience to do her job. This Home Depot location is horrible. Avoid at all cost

I have been here many times and it's usually when I can't find what I want from the other hardware…read morestore across the street. Overall I really like the selections here and to me, they have slightly higher end items and it's geared more towards the contractor than the "other" popular chain across the street. Their garden selection could be a little better but for tools, flooring and hardware in general they rock and always have what I'm looking for. Enjoy!

Our salesperson, Paul at the Ambassador Caffery store, was very knowledgeable and efficient when we…read morecame in to purchase a new refrigerator! He did not rush the sale and answered all of our questions! Thank you, Paul!

Don't purchase an appliance from Lowe's. Just went through a 3 week nightmare with them. Bought a…read morerefrigerator from there. Measurements were all wrong on the sales tag for the item. Salesman assured me it would fit in the space in my kitchen. They delivered it the next day and that's when I found out the measurements weren't right on the description for the frig. They picked up old refrigerator and left new one sitting in the middle of kitchen. Went to Lowe's again the next day. They apologized for not having the info righ. Had to buy another refrigerator which ended up being a speed order, so they told me I wouldn't get my refund for the other for up to 10 days. Paid out of pocket for two refrigerator's in two days. Had to order one online when I was in the store. The salesman from the first day was complaining that he was going to lose his commission‍. Chaos. The third day the refrigerator (with wrong measurements) was picked up. They were so rude. Saying next time we should measure before we buy a refrigerator. That was their fault. Second refrigerator arrived that afternoon but before it did, I received a text about the item and it stated that the measurements were wrong for that item too. Had to go back to Lowe's and talk to the supervisor. Nobody knew if the measurements were right on the info about it or not. Wouldn't know until it got to the house ‍. Thank goodness the info was right online. Still no refund for the first refrigerator. Called the store, they didn't know where the refrigerator was. They would have to locate it! After 4 days of waiting for them to locate it, I called the head office. By this time it had been 3 weeks and no refund. I had to demand they refund my money that day. Was total hell for 3 weeks. Finally got refund. I highly suggest going somewhere else for an appliance. Don't go to Lowe's!!!!!! Sheila H.

Came for trim that's hard to find locally and FOUND IT!! I…read morealso brought my sewing machine (that I did purchase at Allbrands) because of a bump that caused a challenge to feeding the thread - in hopes of having a knowledgeable person look at it. He fixed it, gave me a few tips on settings, gave it a test-run, and I was on my way. I appreciate that Allbrands exists, so I'll continue shopping there.

the manager is not knowledgeable about brands the store carries but has to go to the website every…read moretime I go in. he is not friendly nor customer service oriented at all. I have also heard this from other customers. I purchased machines from another state because I don't want to deal with the local staff at this store.