Service tech came to my home to repair the dish washer. Dish washer was going to cost $700 to…read morerepair. So, we decided to purchase a new dish washer and have it installed. We asked that old dish washer be put in the garage. When we came home, old dish washer was gone. When I called the store to ask, where my old dish washer was at. The owner responds with "unfortunately, it's already gone". I would not recommend doing any business with this company. This incident will be reported to the Better Business Bureau. Regards, Rhonda Ficco

I'm giving these guys a 5-Star review. This place is right on the price and right on service. If…read moreyou're like me, I was questioning, "Isn't Sears going out of business"? Yes. "Well, isn't that going to present a problem?"- NO. The Kenmore brand or any of the brands they carry, Maytag, GE, Whirlpool,.. they got them all,.. Are not going out of business! Sears May go bust but that had nothing to do with the Hometown store. There is no shortage of parts, or any other issue that made me hesitant. A couple months ago I purchased a range at a Lowe's. That experience was torturous, it literally took 3 hours to buy an electric range that was sitting right there on the floor! It took 3 different ( mostly inexperienced),.. I could write a book about the layers of incompetence,..no time for that now. So when my microwave went out I dropped into Sears Hometown Store and Bam! I was in & out in less than 15 minutes. The next week I thought wonder if I can get a freezer! Bam! Took less than 15 minutes and the home delivery was set up. Have a nice day! Go do something other then herd the clowns around at Big Box.

The store always has whatever i need. Today was a shovel and some cinnamon licorice…read more The store is well organized and today they had a vet there gocing the rural population shots for their dogs and cats. A community service.

I've been a customer for ten years at the Dunnellon store, and the manager, Eric, has always been…read moregreat. He matches prices, and if a bag is ripped takes off on that if I have to bring anything back, there is never an issue. At times i may have to go to Ocala store have not gotten the same experiance there bring back moldy suppliments and feed, i would always go to Dunnellon to return it the other manager there shes not so pleasent i belive her name is Brianna even when i complained at Ocala store the worker new exacally who I was talking about so shes had many complaints..She had a fit that I came back for the same product that was matched. She seemed aggravated im like it's in the computer...ERIC IS THE BEST MANAGER AT DUNNELLON.......I will always end up there ....

For a community hardware store this fits the bill…read more I've stopped by here periodically to grab something small in lieu of going into town. They have a decent selection but not a whole lot of one category. Not long ago I needed a knife sharpener and the sharpener company listed everywhere in town that carried it including this hardware store. I wasn't about to drive the other side of town to save a few dollars so I mentioned my dilemma to the man behind their counter. He happened to not only have it in stock but took a dollar off for me. Now that's how ma & pa stores work because I've been a true customer ever since. Recently hookah pipes have replaced normal hardware items at the front counter and I really don't get it. Maybe there's some unknown way of converting it to a tool???

I live a couple miles away. 4 times in the last year I have needed things on the weekend and found…read morethem right there at a good price. Nice people there also. Thanks!

This is a new location for us in Ocala. Walking in the store is organized carefully with sofas and…read moreseating areas to the left, dining room sets to the back right. We were approached relatively quickly by a sales person who was super nice. I can't remember his name, but he was very sweet. He showed us some dining room tables, and on the way out, we chatted about several different sofas that had cool features. They do have this sofa set or maybe more than one that has reclining chairs at the end that go close to flat and one of them has foot rests that slide underneath in a drawer, which is kind of cool. The quality seems to be nice and the price was not bad at all. I'm probably going to be back when we're ready to actually furnish the place.

Great prices and payment plans nice inventory of appliances would shop here again, service is also…read morehood

Oh my goodness this store is amazing. They have everything you need to keep your home in tip top…read moreshape. Even more amazing are the staff. Allen. the manager and his assistant Jackie go out of their way to help you find what you need all with great humor! We left the store feeling like we were highly valued customers . Cheers mate!

I totally felt disrespected here this morning. Two gentleman salesman couldn't seem to give me the…read moretime of day and I sure could've used their expertise. It's a shame because they seem to have everything I needed for my major bathroom renovation. I hate to travel to Leesburg but that would be my only other choice in the Ocala, Fl area. I guess I will just have to accept the rudeness and have my husband go back to purchase all the items. Maybe he will be treated with a little more respect than I was.

could not ask for a better group of people. from the delivery driver to service they have been…read more dream to deal with. great pricing and fair. I will do all my farm equipment through them.

Tried to set up pick up time for tractor and they NEVER returned call. Had to go with the old…read moredealership, Ocala Tractor, instead.

Amazing selection of time and operated by people who know the business and are over the top in…read moreoffering help.

We'll put it this way, prices are better at Lowe's and Home Depot but, FEI can get you anything you…read moreneed for Water works, Industrial, pipe valves fittings, plumbing and Showrooms are stellar! Oh, I did retire from FEI Hilton Head in 2018.

Direct Stone Depot was easy to work with and highlyprofessional. Lan and his team have a great…read morereputation with the stone community in Ocala. We ultimately found our stone at another location and they recommended we do the fabrication with Direct Stone. They are very responsive too. I texted a photo of our stone to Chris at Direct Stone and he texted me back the complete price to fabricate the countertop by the foot. Lan came out and measured and was very thorough in explaining the process to us. We also bought a sink from them. Lan also gave us instructions about the garbage disposal button and the type to buy and everything worked out really well. We also visited the site and saw the drawn lines on the stone how it was going to be cut and we really appreciated that opportunity. They are not plumbers or electricians so you have to do that part with another contractor - but we called a plumber to re-hook up the sink and we were good. The day of they showed up on time. We over compensated by moving out of the kitchen and covering everything we could in plastic and we were really glad we did the extra prep. Since the stove opening had to be cut on site and the edges had to be finished on site - there was considerable dust - so be ready for that. However we are really happy with the countertops and the service we received. Thank you Direct Stone Depot f

Products seem nice. Communication is absolutely terrible. I asked, via text, for a response several…read moredifferent times. Excuses once they respond. As my wife said, what happens if we have an issue? No thanks