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    Lowe's Home Improvement

    1.9 (93 reviews)
    ModerateHardware Stores
    Open 6:00 am - 10:00 pm

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    Matthew A.

    A beautiful new Lowe's in Salem finally opened. The store is big and beautiful. Well laid out and tonz of staff to assist, if needed. Spent an hour here just browsing. Too bad I am not doing a renovation project just now. So glad Lowe's is finally here. Beats driving to Haverhill or the the local Homo Depot and another plus is that it is tax free.

    Now I'm searching everywhere but Lowes for this flooring.

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    Page 1 of 3

    Ask the Community - Lowe's Home Improvement

    Lowes appliance salesman?

    Go To Pacific Sales in Salem and ask for Justin who is there Tuesday and Thursday. Amazing and fair.

    Don’t See Your Question? Ask Away!

    Review Highlights - Lowe's Home Improvement

    We decided that it was time to get a new one, and looked at all the big box stores in the area.

    Mentioned in 5 reviews

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    Rockler Woodworking & Hardware

    Rockler Woodworking & Hardware

    3.7(6 reviews)
    1.5 mi

    I went in last Sunday and talked to Maura about what I wanted to do to my dinner trays. And I went…read moreback today because I was thinking I needed to sand the tray. I didn't think so before. And I went out to get the tray and brought it into Maura and she said, Yes, sand it or I would have problems with the glue. When I get one tray done I'll have to take it in to show her. But, it'll be awhile.

    So I decided to stop in to Rockler on December 3 at 10:30 AM. The area had about 7 inches of snow…read morethe night before, nothing unusual for this area. I figured I'd call the store to verify that they're open before I drive 40 miles. No message on their answering machine saying whether they're open or closed, the phone machine says please leave a message. I decided I'd head over there anyway. The roads weren't bad at all, the parking lot was completely plowed and the Rockler store was closed unlike Best Buy across the parking lot which was open and there were plenty of cars there. I'm pissed, you got to be kidding me. Obviously the manager of the store has no clue what's going on, I can only imagine what it's like when it's open. While I'm sitting here writing this review, 4 customers have walked up to the door only to find out that it's locked. Completely unacceptable, I won't be back and could not recommend this place to anyone. If I were you I would shop at Amazon, like I usually do. But I wanted to check out the store as I haven't been to this store before. Never again.

    Photos
    Rockler Woodworking & Hardware - It's nice that their website shows that it's open, wish it was.

    It's nice that their website shows that it's open, wish it was.

    Rockler Woodworking & Hardware

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    Shoe City Hardware

    Shoe City Hardware

    3.0(5 reviews)
    6.3 mi
    $$$$

    Great neighborhood hardware store. They might not have the selection of a larger big box store, but…read morethey have the friendly service you can't find there. Great for daily items you need in a pinch, unique items, and for a hands-on experience.

    My father (who passed at age 94) would drive down to this store several times per week to "check…read morewhether Shoe City has..." whatever item he "needed that day:" whether large or small, he knew after centuries of shopping there that they carry unique goods not found in most hardware stores. Even though their prices are generally HIGHER than elsewhere, he knew what he needed, wanted, and was a LOYAL & LONGTIME customer. After he passed, I would walk to Shoe City whenever I needed something, or walk in and browse as I passed those opened doors. I soon found for myself that their Customer Service is "spotty" & the stock they carry has diminished over the years. ON MY LAST VISIT, I stopped in to ask whether it was possible to special order components for an obscure/vintage "Weiser" doorknob. The older gentleman, who I believe is the owner, came up to me, rudely & very dismissively insisting that in 30+ years in the business he had "NEVER heard of the brand!" BOTTOM LINE: Perhaps Shoe City Hardware was once a great local hardware store with staff that helped customers find hard-to-find pieces nowhere else available. But now their GENERAL MERCHANDISE items are pricey & limited to 1 or 2 brands. And sadly, those unique/ classic "gems" that once kept loyal customers coming back have become leftovers from "old inventory" & no longer replenished. They have not had the simple, common items/solutions I'd been shopping for during my past 5 visits. I fear they are biding time until they go out of business. I wish them well. - a Disenchanted "Father's Little Girl"

    Lowe's Home Improvement - hardware - Updated June 2026

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