Well stocked, friendly staff, great source of referrals if they don't stock what you need.read more

The staff here are very knowledgeable and helpful. The items in the store are reasonably priced…read moreand very good quality.

I went in to this store the other day as I needed help with changing a battery in my car key FOB. I…read morewas directed to a person near the register and he said I had to open the key myself as they did not want to be responsible if the broke it.. I could not figure how to open it and I was shit out of luck... I went to ACE Hardware in Gtown village and they were more than happy to open the key FOB and replace the battery,,, I will not be back to Aubin Hardware in the future.

My local hardware store. They go out of their way to get me the items and advice I need. I always…read morehit here first, then go to the big ones.

Store manager Anitza Q restored my faith in humanity, customer service, and Home Depot by offering…read moreme a partial refund on Vigoro grass seed that didn't perform well. While I am a little closer to Hooksett, I will be making Manchester my store! Was VERY close to becoming a Lowes customer! Thank you Alitza!

Bought dishwasher. Paid 400 to install. Asked if hardwired a problem..no. show up and refuse to…read moreinstall it. Call cust service...call mgr. No one cares

Lots of selection and great service! When you walk in looking for Husqvarna parts and the place is…read moreall orange, you know you're in the right place!

Friendly place, fixed my machine right and on time. What more can you want…read more Dropped off my pressure washer and $30 for an estimate. Luckily enough it was covered by the manufacturer but still, they serviced it, returned the $30, and got it to me on time. I will be back.

Buyer Beware, they are constantly having trouble with their payment system and won't refund your…read moremoney when they screw it up. I had a $387 hold put on my card for a week while they processed the payment for one $55.99 can of pant. Then they posted theee payments for the same can of paint and refuse to refund the overpayment. They acknowledge the mistake but still won't refund the extra charges. they still charged me $167 for one $55.99 can of paint and refused to make it right.

Wish I could give zero stars. The manager is RUDE and tells his employees to "Just hang up" on…read morepeople, no explanation, no class, no thanks.

Great experience yesterday. I went in to this store on a mission, actually 3 missions. Each…read moredepartment I went in to I was greeted and asked if I needed any help. I actually did need help and with that support I was able to find the 3 things I went there for. Shout out to the gentleman who was helping me in plumbing, you're a genius. You saved me time and money, I am grateful for your service.

There's some things I've always loved about this store. Broad selection while a conveniently…read morecompact store to shop in. But these days ... they aren't keeping up with the accuracy of the prices listed on the shelves. I take a few steps away after my purchases are rung up, wondering, did I remember this wrong? $2-$3 discrepancy, per item, between the shelf price, and what's rung up at the register. Worse, they don't own that *it's* *their* *job* to keep the shelf labels accurate. Yes, they refund to shelf label price, but fire back "It's the computer.", "It's Ace." This is becoming a "shop elsewhere" issue, for me.

Fantastic customer service and wide stock selection. As a Scottish guy, over in Boston for the…read moreWorld Cup, I needed an alternative to a sporran belt for my kilt. Counter staff helped direct me downstairs. The guy (Carrie?) was super helpful, and cut a light chain to size and attached a magnetic two sided key ring to hold together. He was great, particularly as I had lost my voice and it was clearly an unusual request. All for less than $10, they quickly saved the day, allowing the kilt to make its way to Gilette Stadium and Fenway Park. Thank you all

Friendly helpful store with the best wood sign on Charles Street! This store has everythingread more

They are so helpful in your choices and honest when something just isn't going to work. Although…read moresmall they have a decent selection of flowers and a ton of herbs

I can't say enough about their friendly and efficient service, helping someone who can't find…read moreanything, and frequently doesn't know what he's looking for.

The people who work there should try smiling and making people feel they are welcome…read more It doesn't take much to be polite and show appreciation.. I wanted to look at some paint but it was roped off. Not sure why, but went somewhere else and purchased my paint. The part that bothered me mostly was the cold and unfriendly people that work there. I won't stop there anymore.

Reeds Ferry Lumber is a super convenient and helpful hardware store, lumber yard and more. Thank…read moreyou.

Items / Services: - Calvin Concrete Gray Sofa…read more- Blake Cherry & Black 7 Piece Counter Set - Delivery & Assembly - No "Goof Proof" plan I had been looking online for a couch that my boyfriend and I could afford while I'm in grad school and he's working full time, and a couch from Bob's seemed to fall into that category. I found a couch I liked the look of (the Calvin line), so we decided to go check it out in person. I was extremely hesitant to go to this store after reading the other reviews saying the salespeople were terrible, there were issues with this and that, and all sorts of other things. I am SO glad we went anyway; we had the best experience! Thom O'Donnell worked with us the whole time and was WONDERFUL! He was extremely knowledgeable and helpful, didn't push anything on us, and gave us the perfect balance between space to browse and attention for information. He was fast, efficient, and accurate in everything he did, and so pleasant and friendly the whole time! My boyfriend and I were so pleased with what we saw at the store and our experience, that we decided to get a dining room table and chairs set as well as the couch which we ended up loving. Thom got us all set up with our pieces to be delivered and assembled at our apartment in Stoneham, and he was very thorough with telling us the whole process. We could easily tell that he wasn't trying to pull the wool over our eyes or trick us into doing or buying anything we didn't want. I will update this review when our furniture is delivered and share how that goes. For now, we are very pleased with the experience we had at Bob's, and if all goes well with the delivery, I'm sure we'll be back in the future for more furniture!

The store is under renovations, so not the usual selection to browse. Totally understandable. They…read moredid have a few nice pieces, although on further inspection , I was a little concerned about durability. Other than that, the service is almost creepy. They greet you when you come in, okay that's nice, but as you walk around the store, they keep popping up at weird times, and in weird places. Asking questions, asking what you like, interrupting my husband and I several times. It almost reminded me of an escape room experience. We were close to making a purchase, but the people were so annoying that we left and went to another store instead.