1. Lowe's Home Improvement

    1. Lowe's Home Improvement

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    Woodstock, GA

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    Lowe's Home Improvement

    2.0 (69 reviews)
    ModerateHardware Stores
    Open 8:00 am - 8:00 pm

    Lowe's Home Improvement Photos

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    7 years ago

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    10 days ago

    This Lowe's is very unorganized. I won't a supervisor to call me immediately go to Home Depot. This Lowe's sucks.

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    Page 1 of 2

    Ask the Community - Lowe's Home Improvement

    Review Highlights - Lowe's Home Improvement

    Mercedes in the paint department was the epitome of exceptional customer service.

    Mentioned in 3 reviews

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    Morgan’s Ace Hardware

    Morgan’s Ace Hardware

    2.2
    (11 reviews)
    3.1 mi

    Morgan's has been my go-to hardware store for the last year now. They're always quick to offer help…read morewhen I arrive and have given good advice on items for various projects. They have a pretty extensive garden section and I've never had issues with pests in their plants (which was a problem with the other garden shop I was using). I even attended a ladies night event and was able to snag some good deals! We used Ace when our Stihl blower stopped working and had it back as good as new within the week. We had accidentally been using the wrong fuel mix, and Tony helped point out the correct one to help it run better for longer. We will definitely use Ace again for our future projects!

    Lets start off by saying since they have been open we have purchased Stihl products from chain…read moresaws, blowers, edgers, weed whackers, blades all with no issues. However over the last year we have noticed a terrible attitude with customer service and helping you find what you need without an attitude! Today 2 of us were in this store looking to spend between $450.00 and $700.00 on a new gas powered lawn mower. Four employees in store doing nothing , 2 in paint area and 2 in the lawn mower section. We asked for assistance only to be told no one knew anything about the lawn mowers.. these are the same 2 who had an attitude in the stihl section ... Not one would even attempt to answer the most basic question on the mowers...! No problem.. we went to Loews and received plenty of help and bought a gas powered lawn mower! We will no longer shop or do business with this ACE Hardware as our money spends anywhere with good customer service! How sad they were good at one time!

    Photos
    Side piece splitting away
    Side piece splitting away
    Wiring pulled from delivery
    Wiring pulled from delivery
    Missing hanger clip, i saw them drag it along the trailer and it opened up like a paper clip...

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    Missing hanger clip, i saw them drag it along the trailer and it opened up like a paper clip...
    Walls Ace Hardware

    Walls Ace Hardware

    3.0
    (24 reviews)
    4.0 mi
    $$

    I went in the other day to get a product.There was an older white male that was eager to help me…read more For whatever reason, he would not allow me to touch the product. He showed me where it was and wanted to hurry back to the front with it in his hand without letting me even look at it. I stopped him saying I needed to compare the product to what I had to make sure it was the right one. There were multiple options and no differentiating description on the front. You also couldn't see it fully without opening it up so I was trying to make sure I had the right one. I did not want to come back or have to go somewhere to replace it. He kept rushing me and when I went to take the product to look at it, he held onto it until I had to pull it out of his hand. He literally pressed his fingers together gripping it. It was very clear he did not want me touching any of the product in the store. I guess he thought I was going to grab it, stuff it down my leggings, rush past him and out the store. It was $7. I had no purse and had my wallet and keys were in my hand so I have no idea where his imagination was going. After I looked at, I was decided to try it so turned to talk to the front check out and he grabbed it out of my hands to walk it to the front. I typically shop here because the Lowes is far but I'll take my business elsewhere. I wouldn't want to frighten the old white men with my presence. Fox News must have told him every POC wants what they have and will steal it right in front of them in broad daylight. In reality, I would rather not speak or deal with you either.

    I needed a bag of QuickCrete for a project. I usually go to Home Depot off Barrett Pkwy or the one…read moreoff Shallowford and Sandy Plains. I live between both, but I'm closer to Ace Hardware next to the Tag Office. I like to support smaller businesses so I went to Ace. For a 60 lb bag, they charged me 9.00 and change with tax it came to 10.17 . Today I purchased the same 60 lb bag at Home Depot for 4.34! Same exact, except without the extra 5.00 !! ACE isn't being competitive with the bigger box stores. I won't use their business going forward.!

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    Walls Ace Hardware

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    The Home Depot

    The Home Depot

    2.5
    (45 reviews)
    0.4 mi
    $$

    Ordered a dishwasher almost 4 weeks ago and was supposed to be delivered 3 days later. Order never…read moreshowed up. Called and rescheduled it 4 times due to them not having it. Then went to store and lady was nice helpful. However, while she was on the phone with .com trying to figure out the issue, they upset her and made her cry in front of me. I was shocked. I ended up leaving after I was told that they will call us and update us. Once I received the call back from a super rude person, they ended up canceling the order and gave us no explanation to why or anything. Today, I received a phone call asking me to go back to the store to get my refund. The worst experience I ever had in my life. Now I know why Home Depot is losing customers!!!!!!

    Ordered a washer for delivery, paid $780 for delivery and product. Was scheduled for 4/14/2025. No…read moreone contacted me to let me know that they are coming or anything the whole day. So I start calling Home Depot and all its 800 numbers at 1:30 pm to find out what's going on. It is now 6:59 pm and I'm still puzzled at what happened? I've been on hold for hours!! And they're telling me that they have to reschedule the delivery because they can't find my washer! Fantastic!!!! You promise a delivery date and then say whoops we lost your washer!! Can't deliver until the 18th. What kind of a business does that???? It's very frustrating that I've been on the phone since 1:30 spoke to 'mangers' and I'm still baffled that I don't have my washer..this is completely ridiculous!! Manager Haley was completely useless...extremely disappointed! This is the email I got from Home Depot!! Wow they want to give me $29 for my inconvenience!!! That's so generous of you!! 5 hours of being on the phone my whole day being ruined because of this delivery and you're waving the delivery fee of $29!! That's wonderful, so generous and thoughtful! And I still have a pile of laundry!!! I have kids! They need clothes! That's why I bought the washer!! Does any of this make sense??? I can't believe the offer was to wave the delivery fee!! "We see that your washer delivery was delayed, and the soonest delivery date is 04/18/2025. We completely understand your frustration over your appliance delivery being delayed, and are saddened to know that this was your encounter. The Home Depot strives to provide an effortless, easy, and positive shopping experience. Sometimes, even the best customer service intentions fall short, but it is not always an accurate reflection of the overall company. We will refund you the delivery fee for the inconvience of your order being delayed. Rest assured your concerns, feedback, and situation have been heard and properly documented to be reviewed by our Woodstock leadership team. We'd like to make sure situations like this do not occur in the future. Please do not hesitate to reach back out to us if further assistance is needed. Thank you for being the best part of The Home Depot."

    Photos
    The Home Depot
    The Home Depot
    The Home Depot

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    Lowe's Home Improvement - hardware - Updated July 2026

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