Dr Thames is the best! He has treated and truly cared for my horses over the last 25 + yearsread more

We scheduled Dr. Thames to come to our home and euthanize our quickly declining 18 year shepherd…read more Dr. Thames was very efficient, but took the time to explain to our 10 and 15 year olds what he was doing, why and that it would allow our poor pet to be free from pain. Though I understand he does a lot of large animal care he has a very good bedside manner during a difficult time. I would highly recommend.

My neighbors and I have been trying to TNR feral stray cats in our neighborhood as kittens are…read moreshowing up every 6 months...We were new to trapping and releasing cats/kittens who had never been around people but so far we have trapped and released 4! The tricky part is trapping them when you have an appointment for the spay/neuter...and that part is iffy...but TopGun worked with us throughout and made the whole process as easy as possible. It has been a joy working with them.

If I can prevent anybody from witnessing what eyewitnessed December 8th 2025 I'm hoping this review…read morecan do that... The morning of December 8th I brought Felix a cat that I been nurturing since October a little cat that I found outside that I bought a little house for at PetSmart put it in my breezeway where he lived for 2 months .. With Halloween around the corner I was concerned because I was taking care of little Felix and a friend of his which I fed everyday and still do but doesn't hang around like Felix did so I brought Felix in and put him in the side bathroom... When my other cat Sammy who is 15 would be sleeping in another room I would bring Felix in the den and play what a good cat ...I've decided to then call top gun my veterinarian to have him neutered and vaccinated this is a little cat that I brushed cleaned his eyes and nurtured from a little kitten that was outside He wasn't considered feral!!! That evening before I brought him to be neutered I said Daddy's going to take you tomorrow morning and we're going to get you fixed and you'll be meeting your older sister this little guy was so thankful to be in and warm and saved The morning of the 8th got up cleaned his little box that was in the tub in the bathroom he was using Fed him He scratched his little scratching pole climbed it looked up at me like I was the biggest savior! I brought Little Felix into top gun veterinarian the girls at the office couldn't believe how chill he was That's an exact quote as I took him out of his carrier show him off, They assured me things would be fine they would call me around 11:30 12:00 remember I know they take lunch from 12:00 to 1:00... I get a call a little after 1:00 to pick up your little Felix everything went well and he's great takes me 25 minutes to get there I paid the girl at the desk Andy came out with Felix I unzipped the carrier look down Felix was on his back eyes were bulging as far as they could go wide open glazed over eyelids will blue and white paws stretched out extracted and he was choking Little foam in the mouth it was obvious he was no longer mentally there and he was choking for a long time They said oh my god he's having a allergic reaction? I said oh my God and they rushed him in the back me not knowing at the time That being on his back was a death sentence!!! He wasn't monitored They couldn't have even looked at him when they called me He was choking for a while a long while... They worked on him in the back and told me that they felt he was brain damaged Of course he hadn't received oxygen for a while quite a while He was on his back choking on vomit and phlegm while he was under anesthesia probably never came out of it properly it's devastating it's horrific!! I had the owner call me because the vet didn't know what to say when she called cuz she could not disagree with me that he choked and then it was not a allergic reaction to the anesthesia He was on his back!! The owner said to me these things happen with a feral cats were afraid to put our hands In carriers they might bite us ?I said this was a cat I nurtured from a kitten He wasn't feral he was brushed hugged and loved!! She's side and said what would you like me to do?? All I know is that this little guy trusted me and I am devastated I feel like I've done something terribly wrong by even bringing him to be neutered it's an awful feeling awful feeling .. mind you this carry was a very nice carrier with a top that zipped all the way around inside I put a small blanket that Felix would sleep on inside his little house to make him comfortable.. if you remember December 8th was a very cold rainy day, if they felt that The blanket would jeopardize him coming out of anesthesia properly they should have removed it ,They didn't say that I'm thinking if he was on his back how did he turn over how could he turn over that poor guy suffered and it breaks my heart

I'm amazed at the treatment I found here. Brought in a cat found hanging around my yard with…read moreinjured back paws. she has a collar so its someone's cat I told them its not my cat but I don't want to see her in pain. they said they are a business I had to pay and make an appointment. 4 days later at her appointment they made me agree to update her rabies shots if i wanted her looked at. mind you still not my cat. i had to sign agreeing to pay over $150. not including meds before they would even look at the cat. which i signed and was willing to pay. someone then brought me out several forms to fill out with my personal information. i reminded them its not my cat, i just want to make sure she's not in pain. few minuets later they brought the cat back out to me. He told me his manager said to take the cat someplace else if i didn't want to fill out the paperwork. they did this to spite me but never looked at the cat and left her injured in the box. I could never recommend a place like this ever. May have been a great place at one time but it is not now.

Highly recommend Dr. Lepardo and staff at Central Carolina Animal Hospital. They have taken great…read morecare of two of my fur kids and a fur grandkid knowledgeably and helped send one across the bridge compassionately.

I can not say enough wonderful things about Dr Nan. My sweet Toby had been fighting lymphoma for…read moreover 7 months and was finally ready to run, play and swim free from all pains and limitations. Dr Nan came to the house, agreed with how and where we wanted to do the procedure in order to make it as kind and peaceful as possible. She was so calm and loving to Toby and to our entire family. She made a horrible situation survivable.

My baby's only option for pain relief this week was euthanasia. She'd already spent some inpatient…read moretime with her regular vet and she really didn't care for going in to that office. Since this was inherently going to be a stressful situation for me (what an understatement!), I didn't want her to be stressed or afraid too. The regular vet (Dr Melissa Privette of Palmetto Pet Hospital, already reviewed) was entirely sympathetic and recommended Dr Nan. Dr Nan is wonderful. She's caring and compassionate and her come-to-you practice allows her to spend quality time with both you and your pet. She truly cares for both of you! She educated me in advance about the process and what to expect. And she delivered on every commitment, there were no surprises. Dr Nan serves about a 40 mile radius of Charlotte so chances are, she'll come to you. She charges $38-$42 for the visit. Drugs or other supplies needed are extra, just as you'd find in a regular vet office. She treats dogs, cats and horses and can do pretty much anything except surgery at your home. If your baby hates going to the vet's office, give Dr Nan a try. I would not wish a euthanasia situation on any pet parent. But if you are left with no other humane options, make your last choice Dr Nan.

Did not pick up all poop out of my yard on two occasions. Used them before and no problems but this…read moretime they still did not get all the poop even after I told them.

I had the best experience with the pooper bros. My yard never looked so good. They were courteous…read moreand polite. But most of all they were thorough. I couldn't even find a hint of poop!

My baby crossed over the rainbow bridge. I would recommend Gentle Waters to anyone that finds them…read moreselves in this position. April met my son with in the hour and placed bobo in the van left Bobo wrapped in his blanket. Then a few days later delivered the ashes to my home with a paw print. This was an excellent service for such a terrible time.

This isn't a service you want but it's a service any pet owner will eventually need. And Gentle…read moreWaters is who you want to work with. I wanted to find someone to work with where it was more personal. Where I'm not just a number. April really makes it personal. She walks you through the process and keeps you updated on each step. The facility is right there on her property and she's very open about letting you see it. She loves hearing about your pet and, honestly, makes everything a little less sorrowful. I loved both the personal aspect and the transparency.