Very nice. Compassionate, understanding and respectful. Very reasonable. I didn't ask, but I would…read morebe willing to bet Austin has had pets all his life.

Paws Remembered provided exceptional care for me and my cat during a very difficult time. Their…read morecompassion, professionalism, and attention to detail meant so much. Not only was their service outstanding, but their price was also far more reasonable than the additional $350 quote I received from the animal hospital I was at--plus I would have had to drive 45 minutes one way to pick my cats ashes up. Paws Remembered made the process easier, more affordable, and treated my pet with genuine respect. I'm truly grateful for the care they provided. Highly recommended.

From the first day I called Deana at the Heritage Funeral Home in Matthews, after they had left me…read morea beautiful message confirming that my husband had been transferred to their care, to our memorial service yesterday with Robin and her team attending to every detail with empathy and anticipation of every request, I felt so grateful that we had chosen them for my husband's final journey. My sons and I were clueless, and they guided us through every decision, every idea, often taking last minute requests with no hesitation and giving us time we needed to agonize over details. The service yesterday was flawless, the preparation, pictures, flowers, and military honors all orchestrated by our team and the day could not have been more beautiful. When my time comes, my sons both know where to go, and who to deal with, and they will be in good hands.

Karen and Kat were absolutely wonderful. They understood our culture and religion and helped guide…read moreus through the entire process with care and compassion. The ceremony was clean, warm, and peaceful not cold or unsettling like some other funeral homes. Planning a funeral is never easy, but they made it much more manageable by clearly explaining all the rules and regulations. Everything was well-organized and thoughtfully handled from beginning to end. The location and cemetery were also beautiful. We're truly grateful for their support during such a difficult time.

The services that was provided by Robin Barron and Karen Reardon was given with such compassion…read morethat I would highly recommend either one of these two ladies. From the beginning to the end they were there for me and my family. Please ask for either one of them they will comfort you, answer any questions you will have, and stand by you until the end.

From the owner: We consider our grounds to be a beautiful place to celebrate life. Whether you're attending a…read moreservice, visiting a memorial or finding peace in nature, we welcome you.

I highly recommend Pet Passages. They treated us and my dog Pebbles with love and respect. They…read moreguided us through the procedure with compassion, empathy and kindness. There special touches with the paw prints and nose prints just melted our hearts. They were quick to responded back and affordable. Pet Passages exceeded our expectations during this difficult time. We couldn't of had a better experience. Thank you for giving me and my family peace of mind and kindness in the hardest moment in our lives. Your pets are in truly caring hands when going to Pet Passages. Judy and Mike Stines

If I could give more than 5 stars, I would. Unfortunately, after 10.5 years together, I had to…read moremake the tough call to part ways with my best friend, Bruno, on 5/1/23. Fortunately, I happened to connect with Sam, from Pet Passages, after working with Dr. LaVergne (from Home With You) in the process. Sam coordinated directly with Dr LaVergne on the appropriate timing to show up to my house, shortly after Bruno had been euthanized, and Sam entered the scene as an extremely compassionate and professional person. He downplayed the 'transactional' nature of the job and focused primarily on putting my mind at ease and treating Bruno's body with dignity. When he came to the house, he had a purple blanket with him, and explained to me that purple was the color of royalty, and that's how Bruno would be treated by the folks at Pet Passages. We wrapped Bruno in the purple blanket and he allowed me to help carry him out to the transport van. A minor detail, but the van itself was clean, professionally marked, and climate controlled--just the small things that put me at ease during all of this. Within 48 hours Sam brought Bruno home to me, in a custom wooden urn/box (see the photos)--he hand-delivered the box, and again was extremely professional and compassionate. All in all, working with Sam during such a tough time was a blessing and I'll forever be appreciative for his exceptional handling and care of Bruno.

Pet Pilgrimage 494 E Plaza Dr…read moreMooresville, NC 28115 Pet cremation advice & experience. Yesterday we lost our most beloved 2nd daughter our 15 yr old Chihuahua. When this happens at home it's so sad, hard to think, your emotional and sad it's hard to make arrangements on weekends. We had to come share our experience with cremation it was beyond professional, compassionate, they treated us and our beautiful baby like we were the most important people in the world. We found Pet Pilgrimage located in Mooresville. It is located behind Cavin-Cook Funeral home building they have Pet Pilgrimage onsite. They are located in the far rear left of the parking lot behind the funeral home. This was by far one of the best decisions we've ever made. We did not want to use a commercial "pet crematory". We wanted a use a locally owned, compassionate company and wanted to support local business. Cavin-Cook.com was incredible. The prices that are posted are exactly what you will pay. Unless you add on other items. They are no pressure upsellers!!!!! We officially love these people, we were so grateful for them being open on a Sunday. Our baby is now back home in less than 24 hours after she was taken out of our arms. 5 all the way Top notch compassion and very comforting! Beautiful private rooms to stay with your baby as long as you need. They do not rush you at all. They are very patient, informative, and caring. We asked for a heart to be cut from her blanket they did it without a problem. Her remains and presentation returned to us was the most beautiful thing I've seen. https://petpilgrimage.com/ We chose the Remembrance Cremation Collection $240 PRIVATE CREMATION INCLUDES THE FOLLOWING: *A wood or biodegradable urn *24 Hour personal assistance *A comforting environment for final goodbyes and memorial services *Imprint of your pet's paw set in ceramic clay *Keepsake fur clipping *Remembrance wildflower seeds *Rainbow Bridge bookmark *Digital images of your pet's nose and paw print archived at Pet Pilgrimage for memorial keepsake items *Online pet memorial *Cremation certificate *Your pet is returned to you within 48 hours Whatever you do don't use GPS for pet pilgrimage use GPS address for Cavin-Cook Funeral home. Drive straight back behind all the buildings it's in the back left corner.

Losing our Buddy was losing a family member. I wanted to give Buddy the send off he deserved…read more There are not a whole lot of options in the metro Charlotte area. But I was able to find Pet Pilgrimage. From the moment I called to speak with Becky my heart was a bit lighter that he was going to be taken care of the way would have. Our Buddy declined quickly and we had to make the difficult decision to have put to sleep on the Friday after Thanksgiving, 2022. Our appointment at the vet was not until 4:30pm but the folks at Pet Pilgrimage were so accommodating. Our vet had put Buddy in a box for us which we hand delivered to Pet Pilgrimage. I wanted to make sure Buddy was wrapped in his favorite blanket he had since he was a puppy, his favorite toy nestled in his arms and pictures of our family with him. When we dropped him off Lisa told us to take our time saying good bye. We spent some final moments with our little guy. I was able to cover him up, give him his Lamby, and kiss his sweet face. Lisa set our expectations to say I would receive a call first thing Monday morning to pick him up. With it being holiday I completely understood that it would take longer than the estimated 48 hours. Due to my own impatience of wanting Buddy home I called around 9:45am on Monday. Becky said I was going to be her first call at 10 - because she wanted me to have time to wake up before getting the news Buddy was ready and not open up a raw nerve. Thoughtful beyond words! I loved how she referred to him as my baby - because he is my baby... When we picked him up we were given a beautiful bag - and the living tree urn with Buddy's remains. The paw prints were perfect. What I realize now and I didn't at the time - was how anxious I was to get Buddy home. The folks at Pet Pilgrimage understood that for me. This was well worth the money we spent - it was the perfect was to honor Buddy and we are so blessed to found these folks - they truly are doing a wonderful act for people. Thank you all!

Heritage Funeral Home and Cremation provided truly exceptional care for our family. From the very…read morebeginning, they were compassionate, responsive, and incredibly considerate. They walked us through every step of the process with patience and respect, making a difficult time feel far more manageable. My mother was cremated, and everything was handled with dignity and professionalism. Their kindness and attention to detail did not go unnoticed. We are deeply grateful for their support and highly recommend Heritage Funeral Home and Cremation. They did a wonderful job.

They didn't have availability so we chose to go somewhere else. They were shocked we left and held…read morethe body for an extra day unrefrigerated out of pettiness. Terrible corporate owned business. Would never recommend.

I have used their services three times and they have been nothing but wonderful! They come to your…read morehome with a little van and a gurney and a wonderful blanket with angels to cover your pet. All of my pets were handled with upmost respect and care. The staff there are wonderful and caring. They called me up to a year after I lost each of my beloved pets and they make you feel like family. Why anyone would use anyone else is beyond me. There crematorium is also very clean and you can be assured you are only getting the ashes of your pet. I have used the one in Cherryville and after I saw the facility I will never use them again. Mike Cook and all the staff at the Pilgrimage are top notch....and really care. Sonia H

Whenever I'd drive past Pet Pilgrimage (Denver location), I'd smirk and think "wow-who would really…read moreneed that?"...until I needed them; and when I did, they were amazing. I first encountered Pet Pilgrimage (PP) through my vet last year, when I had to put down my beloved lab Rocky due to cancer. We were at the vet's office, and it was unexpectedly sudden, so I really didn't know what to do. My vet told me she would call PP, and they would take care of everything and contact me. I didn't even have to pay them until I picked up Rocky's remains the next day. Since I had no idea what to expect, I was quite surprised at how warm, kind and compassionate the staff were when I did in. They handed me a lovely rainbow bag with Rocky's cremated remains sealed in a wooden box, as well as a clipping of his fur and a casted plaster paw impression. Everything was well presented and a lovely way to remember my beloved pet. Fast forward to this summer, when tragedy stuck a second time, and our incredibly loved, cherished Bernese Mt Dog Apollo was also struck with cancer (different from Rocky's so not related). This dog was everyone's favorite, including the UPS driver. So when he passed at home, it was so comforting to be able to call PP on a Sunday afternoon to come take our beloved boy. They came within the hour and put Apollo carefully on a gurney, and covered him with a lovely blanket. They were so kind and compassionate at a very difficult time. Now don't get me wrong, I wouldn't use this service for all my pets, nor for every dog we've had, but knowing they're available 24/7 for those difficult times when it's THE BEST dog ever is very, very comforting.