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    Loya Insurance Group

    1.0 (1 review)
    Closed Closed

    Services - Loya Insurance Group

    Car and truck insurance

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    12 years ago

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    Acceptance Insurance

    Acceptance Insurance

    (2 reviews)

    Morgan Park, Roseland

    I purchased an car insurance policy through Acceptance Insurance/United Equitable on line my…read moredaughter was added on the policy when I purchased. I excluded my wife and my oldest son who was 26 years at the time.I provided all the needed information that was asked by the customer service representative whom I spoke with before being transferred to an local agent in my zip code. My daughter was involved in an car accident the car was a total lose. I filed a claim right away I received a claim # and that was it. No one called me to give me an update on the status of my claim. I after two weeks I received a letter stating that my claim was being denied because I failed to inform them that I was Married, My Oldest Son who was 26 years old lived at home and my Youngest Son who lives Downstate in his own apartment with his Downstate address listed on his Identification. And my Daughter had an moving violation back in 2017 I was wrongful denied because the customer service representative who started my insurance policy failed to properly enter and save my information which they used against me to deny my claim even though the 2nd driver involved in the car accident was ticketed and pleaded guilty in court. BOTTOM LINE ACCEPTANCE INSURANCE/ UNITED EQUITABLE IS AN AWFUL COMPANY TO DO BUSINESS WITH. THEY ARE DISHONEST THEY HAVE NO INTEGRITY. DO NOT TRUST THIS COMPANY WITH PROTECTING YOU AND YOUR FAMILY. THEY SHOULD NOT BE ALLOWED TO SELL INSURANCE IN THE STATE OF Illinois. The Illinois Department of Insurance has failed every person who has been an victim of the fraudulent company. Paula clarke should be fired!!!

    All I can say is that you get what you pay for. This company does not provide the best quality of…read moreservice for there customer like State Farm, Farmers, or AllState auto insurance. Cheaper is not always better!

    Loya Insurance Group - autoinsurance - Updated July 2026

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