I have had Allstate for years but never visited the office.. I had to add some info and decided to…read morestop in.. family run business, very friendly and welcoming. These are the kinds of places we need to stay open.. to get that personal service. Someone who knows my name and history, not my account number only... Never had any issues with Allstate or its reps

For good hassle free service contact Horn Insurance. I've been doing business with the Horn family…read moresince I started my business in 1996.

I was looking for new agent representation. I can only say about Horn-McGowan this is Definitely…read morenot the one. After spending 40 minutes last Monday w/Tom and following up this morning nothing had been done and apparently all the information I gave him last Monday was no where to be found.

Last night I called Navy Insurance with an incident I had that could of turned out really bad on my…read morepart. I called Navy Insurance and spoke with a young lady name Tania at the Cermak location. She was very patience and informative in the situation that I was in. She kept me calm and explained my situation and explained what I needed to do to resolve my issue. She advised me that she will personally follow up the next day and thats exactly what she did. I can be a handful when I dont get great service but Tania made it very difficult for me to get upset at her by the way she handled the situation, kudos to her. Moving forward I'll be contacting her knowing that she will get the job done. Great Service and thank you very much Tania.

This new office is very nice and modern! The receptionist Alondra assisted me in such a friendly…read morematter and was quick! Will be making this my go to office from now on :)

There are so many times in life when your insurance needs change and Chas is dedicated to following…read moreup with clients to make sure that they are receiving proper coverage. My husband and I had work done on our house, and Chas happened to call for our annual review. We realized the replacement value of our house was understated in our coverage at the time. We had that updated, and my family has perfect protection from the unexpected. When you stop/call in, ask for Rachel. She is hysterical. One of the best producers out there!

Sad to say I can add even more bad service! About a year ago I called Chas to simply ask a…read morequestion about a claim. We had a sump pump leak. We decided not to run it through our insurance because the damage was less that our deductible - literally just a few hundred dollars. As we are now shopping for new Home Owners Insurance we find out that Chas counted my phone call as a Claim against my Homeowners!! A $0 Claim!!! Which is actually counted as a claim and causing us difficulty in getting new insurance. BEWARE BEWARE BEWARE The guy does not know what he is doing - it ought to be illegal!

Formerly Insure one and it used to be located across the street on the Chicago side of Cicero…read moreAvenue. It was that time of the year where I had to renew my insurance. Lady here was kind, friendly and helpful. She made me feel welcome and treated me like a valued customer. Insurance prices aren't too bad but the service is great.

I was helped by Jessica who provided ourstanding service. She answered all my questions It was a…read moregreat experience