Went here with a friend for dinner. If the "OPEN" sign wasn't illuminated, we might not have…read morethought they were open at all. It looked dark from the outside, and they were doing a ton of decorating inside (for an apparent club night) that almost looked like construction from where we were looking. We went in and asked if they were takeout only, but they hesitantly offered us to dine in (no one else was seated). So we accepted and were sat near the front window where there was a loveseat and armchair near a table. It was a bit haphazard, but it worked. I ordered a modified rasta pasta with tofu and the friend got the butternut squash stew. The food was very good and they accommodated us pretty well when all was said and done. This review was made in connection with a Toast promotion.

First time dinning here. The dynamic of the restaurant was not it for us. My two friends and I got…read morethere around 10pm. During the dining experience the music was on blast like the club. My guess they were transitioning to club scene. Threw us off. I originally ordered the braised oxtail, it took the waitress 40 min to tell me they do not have the oxtail. It also took them 45 min to make 3 cocktail. We were one of two table dining, and there were about 5 ppl at the bar. There were 2 bartenders. I settle for the jerk chicken. The food was mid. I took a couple bite and packed it. My friends pack their food and abandon them in my car.

Great people, great local watering hole! Made you feel welcome. Going to visit again when Im in the…read moreneighborhood

Good food ,great service And ambiance…read more People are friendly place Make you feel at home

This place so so remarkable, that I had to comment about it. Let me see... what can I say about it?…read more Well... the location is great, and the coffee at breakfast was OK, the bartender Joe was social and friendly. Oh... and the manager Tabitha was compassionate about the foreign object I got in my eye while trying to fix the bathroom sink. It took three emails and two telephone calls to correct my reservation. I am certain the person who answered the call the first time was simply too lazy to make the reservation. She told me that she didn't think you were any rooms but she will call me back in 10 minutes. She didn't call back in the hotel census was about four people. It took more than an hour for the maintenance man to arrive to fix the sink. This was on a Monday afternoon with absolutely no one else in the hotel. I must say the maintenance man was very helpful and friendly, and that he fixed a problem immediately. He also said that "they should be paying you to stay here". The beds are uncomfortable. Homeless people come up to the third-floor to fill up the bags with ice from the ice machine (which indicates that security is lax). For breakfast there are some day old pastries, granola bars, yogurt, orange juice and coffee. There are spoons for the yogurt but there are no knives and forks to cut the pastries. There was one visitor from New Orleans who was attending the folk festival who couldn't find the breakfast area because there is no sign directing people. During the school year this is a dormitory and some rooms set aside for the hotel. In the summer, this facility is mostly a hotel, they bare-bones hotel. There is no restaurant amenities and not too good, and there is no television. That is there is a television but you have to use one of your paid subscription services to use it on Roku to watch any television. The old adage of you get what you pay for holds true. I advise going somewhere else and driving into Lowell if you need to.

Keep in mind. Its not fair to rate a 3 star hotel for not having 5 star accomodations…read more Staff was very friendly, but trying to call them was a chore. The rooms are barren. A tiny tv, a mini fridge and a desk. The bathrooms need an overhaul, and the beds are old spring beds that are loud and not very comfortable. That said, the price was right and immediately available, and located right bybthe auditorium we had tickets too (Blippi), Had bread and pastries for breakfast available. Its an old dorm for the university so its what you expect. Only proper complaint i have. Is the main door does not fit in the way. Its an inch and a half too short and a half inch short on width which allows the other wise black out capability of the room (window curtains wrre perfect) to light up the whole room from the hallway.

This is one of the nicest restaurants in Lowell. It feels like a nice hotel restaurant, but the…read morebuilding isn't actually a hotel. They are set up to host large events in the dining room, but the bar area is nice and cozy, with several high top tables and booths. One of the best things here is the chowder... New England style, hearty and delicious. The bar has a great selection of local beer, and they make a great cocktail. Since the closure of several restaurants in Lowell, Cobblestones is one of the few options for eating out before an event at Tonga's Center or LMA. This means they can get quite busy on event nights. It's possible the quality of the food and service might suffer a bit in these circumstances, but that's true of any place. Plan your visit accordingly, and adjust your expectations. Cobblestones is a local Lowell treasure!

Quick brunch for three of us as we were headed to the new Hive shopping location in Lowell. This…read morerestaurant is so beautiful inside and out. Absolutely love the decor. Food was impressive too. We had a modified brunch but the choices were well presented and prepared. Our server was quick to refill our beverages but never hovered

The hottest chicks in Lowell go here. Just bring earplugs because you WILL get earaped. I would…read moresuggest bringing ear plugs to any place that has music though because a lot of DJs become deaf to certain frequencies so while the music overall may not be dangerously loud the treble might be uncomfortably loud compared to everything else for example. I've never had the food but it looks and smells delicious and some nights the pool is free. if you're looking for a roomy, open concept bar to chill at, this is a great place, and PLEASE don't be afraid to mention them to turn down the music because even though everyone else is scared to speak up they will definitely be thankful. And don't be one of those people who thinks that Not blowing out your eardrums from loud music is uncool because guess what, being deaf is probably one of the uncoolest things you could do if you where blessed with the gift of hearing and then ended up losing it from being careless.

Requested a $10 cover which was reasonable for New Year's Eve then we walked in and saw lots of…read moreunderage kids. We ordered drinks with our card out and the bartender poured the drink then said it was cash only. She told us we needed to order all of our drinks at one time in a bit of a rude way so we did and they were $8 for a very small drink. Would not recommend

Very good Italian Restaurant. Good food. Service was excellent. Some dishes are pricey.read more

I rarely write reviews this detailed, but after more than a month of trying to resolve this…read moredirectly with management, I feel other guests deserve to know about our experience. On April 5, 2026, three friends and I booked our annual Mother's Day getaway at Chateau Merrimack. We weren't first-time guests. We had stayed here in 2025 and had a wonderful experience, and I had also stayed at the property several times before the ownership change. We genuinely loved staying here, recommended the hotel to family and friends, and expected this to become an annual tradition. Unfortunately, that tradition ended on May 30, 2026. Before our stay, we discovered through OpenTable that the restaurant was listed as permanently closed, even though the Chateau Merrimack website still displayed the restaurant menu as if it were open. While disappointing, we adjusted our plans and decided to keep our reservation. When we arrived to check in on May 30, we were then informed that the pool was closed and the elevators were also out of service. The elevator closure itself was not a deciding factor for us. The pool, however, absolutely was. We had thoroughly enjoyed using it during our previous stay, and it was one of the primary reasons we chose to return to Chateau Merrimack. Along with the restaurant and other amenities, it was part of the experience we believed we were booking. When we questioned why this information hadn't been clearly communicated, we were shown that the pool closure was mentioned only at the very end of the online booking process, immediately before entering payment information. That is not meaningful transparency, and that notice was not present when we made our reservation on April 5. If one of your property's primary amenities is unavailable, guests deserve to know that before deciding to book--not after they've already arrived. While trying to understand what had happened, my friend also discovered that our exact room type for that same night was being advertised for substantially less than what we had originally paid. That only added to our frustration. I want to be very clear that the front desk employee was kind, professional, and empathetic throughout the interaction. My disappointment is not with him. It is entirely with management and how this situation was handled. Because the stay we booked was no longer the experience we expected, we canceled our reservation and found another hotel. We were told there would be a $50 cancellation fee, but we were ultimately charged $53.13. Rather than immediately posting a negative review, I made every effort to resolve this privately. - May 31: I sent a detailed, respectful email to management explaining my concerns and requesting that the cancellation fee be refunded. - June 4: After receiving no response, I sent a follow-up email. - June 5: The manager replied, stating my original email had gone to her spam folder. While I appreciated finally receiving a response, it was dismissive and focused solely on company policy rather than addressing the lack of transparency or acknowledging our concerns. - June 6: I replied, hoping we could continue the conversation and reach a fair resolution. - June 13: After another week of silence, I sent one final follow-up, even asking if perhaps my response had also ended up in her spam folder. Today is July 6, 2026. I have still never received another response. I am still out $53.13, but more disappointing than the money is the complete lack of communication. Management had multiple opportunities over the course of five weeks to acknowledge our concerns and make this right. Instead, they simply stopped responding. This review isn't really about $53.13. It's about transparency, accountability, and customer service. Hotels undergo renovations, amenities close, and unexpected situations happen. Most guests understand that. What matters is being upfront before people book and treating loyal, returning customers fairly when concerns are raised. What should have been a relaxing annual getaway with friends became a stressful experience that ended with us scrambling to find another hotel. Even more disappointing is that after giving management multiple opportunities to resolve the matter privately, it ultimately ended with silence. Sadly, because of this experience, I can no longer recommend Chateau Merrimack. If you choose to stay here, I strongly encourage you to verify that the amenities that are important to you are actually available before booking.

Wow! The food was delicious and served very quickly, the service was top notch, and the drinks were…read moretasty and reasonably priced. Great energy and vibe throughout the whole restaurant. I would recommend to anyone - just be careful leaving the parking lot. Will be back VERY soon.

Beautifully renovated Mill. Great service and food. Had…read morewarm sake and apps and sushi roll, which were delicious. Will be back!