Top care, terrific personnel, phlebotomy department excellent with super fast chart results.read more

I am extremely disappointed with the care my husband has received at Lee Health Coconut Point. He…read morehas been dealing with severe foot pain for over six weeks, initially treated as gout, and has been given multiple medications with absolutely no improvement. What's most concerning is the complete lack of communication and urgency from this office. We have repeatedly called for updates, and no one returns calls unless we constantly follow up. There has been no proactive outreach from the doctor or staff at any point.My husband had an X-ray done, and we still have not received any guidance on results or next steps. Meanwhile, he is now out of medication and in significant pain, with no support from the provider managing his care. Due to this lack of responsiveness and concern, we are now forced to seek help at urgent care. This level of neglect is unacceptable. Patients deserve timely communication, proper follow-up, and a sense that their condition matters. Unfortunately, that has not been our experience here.

Dr. Bertram doesn't have time for you and doesn't like to answer questions. I was sent to him by…read moreDr. Gerber, a neurosurgeon (equally not interested), for pain in my lower back after suffering for 8 months. I also have had 2 surgeries on my hips and thought they may be causing the pain as well. Dr. Gerber didn't do anything other than try to convince me I was fine and recommend I see Dr. Bertram (an orthopaedic surgeon). I saw him and he did a 10 second evaluation on my hips, then had me walk about 5 steps and said "Anyone that can walk that fast doesn't have a hip problem!". He said just to make sure I didn't have any pelvic issues, he ordered a Pelvic MRI and had me come back 7 days later. At this appt., he said I needed to have both of my hips replaced - when I questioned his reversal from the week before, he said "Your hips are not normal!" By the end of the appt., which believe me wasn't long, but sufficient for me to whedle out of him that although my hip capsule was filled with fluid and I had arthritis, my hips would last another 10 years. He also was insistent that I probably had rheumatoid arthritis and thought I should see a rheumatologist. I had an RA blood panel done, and it was normal. Dr. Bertram is definitely not the person you want to see for any kind of analysis of a problem that isn't straight forward. He is too stuck in his ways, didn't like to questioned, didn't like to explain, and frankly was of no help. He must believe that a patient is just there to be worked on, not have any kind of questions or vested interest in their care.

orthopedic surgeon - specialties are hip & knees. My…read morehusband & I both see him for hip issues. My husband has had a hip replacement done by Dr. Bertram & he's doing very well. Nice staff. Dr. Bertram's associate, Dr. Herbert, is super, too. Both doctors are very calm, take their time & explain things clearly. I was amazed when I called the office one day to ask a question & Dr. Bertram himself called me back to give me the answer.

Highly recommend! I had 2 rounds of prolotherapy for low back pain and it cut my pain by 90%. The…read moreoffice staff is welcoming and very personable.

I was there today 11/22/23 barely walking in with a cane...walked out carrying the cane! Dr…read more Sebastian and his team are amazing, Dr. Sebastian's knowledge and expertise are unmatched to any physician I have ever seen! And if you're already a patient of his you'll understand exactly what I mean to say! He gave me hope at consultation and results on 1st visit. Thank you Doctor for giving me my life back today, May The Lord Jesus Christ bless you and your family Happy Thanksgiving!

I wouldn't recommend this place just based on wait time alone. Can't speak to the doctors yet, as…read morewe've been waiting g 1.5 hours past our appointment time to see the doc. When asked how far behind he is, we were told it wouldn't be long. Don't believe it. If your appt is for a knee problem they take you in for an X-ray before you even see the doc. Should you decide to go here, bring a meal. You'll be waiting!!!

Extremely friendly staff and clean building. I had problems…read morewith my knee and wrist, each on different occasions and both times they took care of me in a fast and professional manner. My appointment was with Jodi, she was wonderful and very helpful.

This is the first therapist I have been to, after trying three others who would not listen to me…read moreabout what has worked before. As soon as I talk to Gaynell she said if that works for you before let's do it today. They are caring and their heads are not so full of themselves that they will not take your recommendations or understanding into account. One day at a time

I have used Absolute PT off and on for years. Generally speaking I have been well satisfied until…read moretoday. Trish left me a voicemail that she believes I have progressed as far as I can and cancelled my appointment today. They were well aware I was waiting for an appointment with a Pain Management physician when they abruptly canceled my appointment. This has left me in a painful situation until I can get into the physician. PT was delivering some relief in the interim. I would look elsewhere for a more compassionate and professional provider for your therapy needs!

On 6/11/25, I had a scheduled appointment with Dr. O'Leary at 8:45 AM. Due to unforeseen traffic, I…read morearrived at 8:52 AM. Upon my arrival, I apologized for the delay and inquired with the receptionist if rescheduling would be necessary. The receptionist consulted Dr. O'Leary's nurse, who indicated that she would first see the 9:00 AM patient, as it was expected to be a brief visit, and then accommodate me. Shortly thereafter, I was called to the examining room. After waiting for a few minutes, I briefly left the room to use the restroom. Upon my return a few minutes later, Dr. O'Leary was in the examining room. He stated that I was "extremely late" and directed my attention to X-ray results on a nearby chair. I attempted to discuss hip pain I was experiencing, but Dr. O'Leary declined, reiterating that my lateness prevented further discussion. He then offered a sciatica injection. I was surprised by this turn of events, especially as it was approximately 9:00 AM, and the patient scheduled for that time appeared to have already been seen and departed. There were no other patients in the waiting area at this time. I declined the injection and subsequently left the office. As a result, my co-pay of $40.00 and my time were expended without addressing my primary medical concern.

After consulting with my primary care physician, I received a recommendation to contact Robert…read moreO'Leary as a Physiatrist to help me with my mobility needs. I am a C6 Incomplete Quadriplegic (34 years post injury) and was seeking advice or a therapy plan to help me return to ambulating with a cane (I currently use a walker). Additionally I was seeking advice for either therapy or pain management for my left shoulder (torn rotator cuff/arthritis) and lower back (L 3/4 pain and sciatica). I visited Dr. O'Leary's website and read patient feedback via the internet and it appeared he was a good match for my needs, so I scheduled an appointment. I met with the Dr. O'Leary for an initial office visit on April 12, 2018 in his Bonita Springs office. My expectations were that he would recommend a therapy plan to help me deal with my walking needs/goals and additionally suggest treatment (s) for my shoulder and lower back pain. Upon meeting him I was informed that he specializes in pain management and is not "focused" on rehabilitative care. This surprised me as I specifically asked Dr. Stafford for a physiatrist to assist me with my mobility needs. My initial visit lasted approximately 15 minutes during which Dr. O'Leary discussed my initial diagnosis, past treatments and current condition. At the conclusion of my office visit, all Dr. O'Leary offered was advice to "ice" my lower back and shoulder at least once/day and offered no additional recommendation for my ambulation needs. I came away for my initial visit with no meaningful information that I could not have found by doing an internet search. On June 2, 2018 I received an account statement in which the initial office visit charges totaled $461.00. I am shocked that ANY physician would charge that much for an office consultation. I will accept responsibility for not doing more research into Dr. O'Leary or inquiring into his fee structure before scheduling my appointment. That said I find it unbelievable that he would charge such an excessive amount for a consultation. I will NOT be returning to Dr. O'Leary NOR will I recommend his services based upon my experience.

Do not go to this office. The office staff has no idea what they are doing. Trying to get them to…read moreget the codes right for insurance purposes is impossible. Not only do they not know how to do that, they have no idea who is supposed to do that, or how to get the proper person to handle it. My insurance company as well as myself were completely dumb founded by the ineptness of this office. The office manager is not only rude but he has no idea what he is doing either, his last name is the same as the doctor so figure that one. Whatever you do, don't let this place handle something as important as your health

I am 75 years old so needless to say I have had many visits to a Dictors office. My first call to…read morethis office was received by the most friendly caring receptionist named Jason. A complete stranger to the office, I never thought I would be so welcomed. After he made an early appointment, I told him my husband felt the same Ok we take care of him, was his response. The next morning, Gemma, the PA handled our visit in the most professional manner. Gemma covered more than any urgent care center. As a six months to Estero, I have now found my primary care provider. My records are in file and Wendy welcomes us with a smile as she takes our vitals. I definitely give 5 stars to the entire staff.

I decided to take my mom in for a massage for her birthday. She normally hates massages because…read morethey don't listen to her concerns and are far too aggressive. I assured her that Naomi was the best, and would treat her right. She came out of the session revitalized and with a new appreciation for massages. Thanks Naomi and to Perfect Touch, I see some easy bday and Xmas gifts in the future!!!

Absolutely as good as it gets! Dr. Nicole is so intuitive and such a constant learner. You will…read moreknow almost immediately how focused she is on you and your issues, and she knows how to ask the right questions and try the right techniques to get to the bottom of things. And what glorious relief!! Simply amazing! I can't recommend her enough.

Saw Dr Victoria Yorke for the first time yesterday. I found her to be professional and warm. She…read morespent about an hour listening to my concerns and responding with a comprehensive treatment plan. I can't say enough good things about this physician.

Been to a few urgent cares in the area and this is the best one by far. Staff is friendly and…read morehelpful. Never a long wait, even on the weekends.

They were very organized, efficient, kind and professional!…read moreThey were patient and answered all my questions.