We had a very bad experience with this company. My husband had a verbal agreement with Scott to install tile in our shower. The crew was to start at 8:00 a.m. There were late getting to our house on the morning the project started, my husband had to call them about 8:20 to find out where they were at. They said they were on their way and had to make a stop. In the meantime, my husband had to go to work. Scott and his associate arrived about an hour late, and then became irritated because we hadn't purchased all the supplies they needed. We had no contract and they never outlined what they supplied nor what we were to supply. I then told them that my husband would come home from work within the hour and we could delineate what we needed to buy, agree on a contract, etc. We had the tile, grout, wall board, etc. At first, the contractor agreed to wait until my husband could get home and would start hanging up the wall board in the meantime. Then about 30 minutes later, Scott told me he was going to shut the water off so he could remove the shower faucet. I told him he needed to wait until my husband got home, which would be very soon. I didn't want to allow the contractor to touch our plumbing until my husband had reviewed the project with them. The contractor then became very impatient and upset with me, telling me that he didn't have time to wait another 20 minutes for my husband to get home. His time was much more valuable. I then pointed out that if he hadn't been late in the first place, we wouldn't have to wait for my husband to get back here to talk with you. Scott then became very verbally aggressive, which escalated into a full-blow argument between us. It ended with Scott telling me, "No women tells me what to do". Needless to say, I asked the contractors to leave our house immediately. Then Scott demanded $300 for his time and waited out on the lawn for my husband to arrive. My husband showed up within a few minutes of our argument, and Scott told my husband that he doesn't appreciate "a woman" telling him what to do. Needless to say, we found another contractor to complete our project. read more