We bought a home this year that needed a floor makeover. We called Ace Flooring Co and spoke with…read moreGabriel. He kindly came out to look at the property and to give us a quote as well as discuss our options of Harwood and Vinyl. We decided to go with Hardwood and OMG his work is amazing!!! Once the floor was put in he stained a small part of the wood so I could decide on a color since colors can look different depending on the wood type, with me being an indecisive person this helped me so much make a decision. I highly recommend them, their work ethic is stellar, turn around time wonderful, and communication is great( they kept us in the loop and informed though each step of the way) and offers great pricing!!!!

If you are looking for new flooring, Floor It is THE place. Kristin at the store was very friendly…read moreand helpful. Alan answered all of my questions during the initial appointment. The installation crew was amazing. I never thought getting new flooring is this easy and stress free. I like that their pricing includes labor so everything is up front. No hidden fees or surprises. I would definitely recommend them to family and friends and strangers even. Thank you Floor It for such a wonderful job and I can't wait to see you guys again for my next project!!

Was recommended by friends and was impressed at the great work the crew did. Alan was easy to deal…read morewith and everything was completed within 2 weeks. Quality work.

Jennifer and Paul were an incredible team to work with. From the initial call, they made me feel…read moreimportant as a potential client. I had no knowledge of the process of epoxy coating the floor. All I knew was that in functioned well and looked great. Jennifer was not at all bothered about my ignorance. She proceeded to sweetly educate me in their history, their process, their staff , and their philosophy. She was so patient. After a couple delays on my side, of which they flexed with my schedule, the work began. The crew was punctual, friendly, and quick. The process took only two days. Paul and Jennifer came out the second day and actually stepped in to help the team finish. At the end of the day, Paul and Jennifer came highly recommended. Their quality was spot on, the price was right, and I would HIGHLY RECOMMEND them for the professional installation of any floor coating!

10/30/2024 You were…read moredoing okay until you insinuated that I would unreasonably think that all wear should be covered for the life of the floor. You are either over-estimating your business acumen or under-estimating my IQ and background, or both. If these 90-degree lips have been causing such known problems for the longest time, you as a professional should have invested effort to find solutions instead of defending status quo after-the-fact. Technically these lips can crack upon the very first usage when a tire passes over after the poly has cured in say a week or two. And when that happens how are you going to respond to your customers' complaints? A few of your competitions in DFW have long recognized this problem, and have invested in additional man-hours and equipment to grind the lips to reveal a radius to make the cracking a LOT less likely to occur. I hope you'd at least appreciate that I actually paid real money for your service, and have been graceful enough not to pester you with requests to fix the crack as soon as Jennifer turned down the one request over text. Original review: Had them do a poly coat on a new build 2 years ago. Price was high, but was in a hurry and what did I know reading reviews online written by folks with wide spectrum of expectations. Few months later started noticing the coating cracked and flaked at the lip of the entrance. Few months ago finally tried to get in touch with them for warranty work, since if I was not mistaken there should have been some sort of lifetime warranty. Texted the number and it turned out to be the personal number of the lady. She was on a personal trip and the response time was unprofessionally slow. Described the situation over text, and the response was no warranty due to normal wear and tear. Guess what, a normal residential garage typically has cars going in and out multiple times a day, so according to their definition, there is essentially no warranty whatsoever since the entire garage would have some level of foot and car traffic daily. Very disappointed. Take your time and shop around.

Exceptional Quality: All facets of our Flooring installation…read more Having any type of floors installed is an involved process with many phases and each phase must be completed exactly right. In terms of securing a contractor and as a standard of practice, I would never suggest just getting one quote, but in this rare case I can state unequivocally a person can exclusively select Texas Best Flooring Company and not have to look elsewhere. This company and our experience is the exception and not the rule. Keep in mind, there is a great deal that goes into installing a floor. It encompasses many steps to do it correctly and it is a trade that requires precision. When we purchased our house in 2016 it had been a remodel with one of the rooms having hardwood floors that were not sealed and secured properly. Consequently, there were issues with moisture that exacerbated the original installation. Something a buyer could not detect initially. Fast forward to March 2026 and we interviewed two contractors who claimed from their website they had years of experience installing floors. I am sure those contractors had years of experience installing floors *incorrectly.* With Texas Best Flooring, David using specific instruments for moisture detection and moisture movement was able to analyize the data and then ascertain the root cause issues along with the subsequent impacts to the previous floor. What followed was one of the best proposals we had seen from a contractor that offered a comphrehensive solution for our floor. This proposal explained the methods and scope of work necessary to accomplish this installation the right way! The way it should have been done the first time around. The thoroughness of this proposal was indicative of the work that was to follow. From the grinding of the concrete slab phase, leveling, buffing, application of specialized expansion sealants, adhesives etc...the hardwood was ready to be installed. Every step of the process was completed with utmost quality and attention to detail. Their customer service is highly knowledeable and a pleasure to work. And David's technical team is cordial, considerate, clean and professional throughout. To summarize, Texas Best Flooring Company is a turnkey operation that provides exceptional services from cradle to completion. We will be recommending David (Texas Best Flooring Company) to everyone we know and if we encounter someone talking about needing a floor installed we will let them know as well to contact David and not waste time going elsewhere.

After due diligence with two different highly skilled and knowledgeable wood floor installation…read moreproviders, we selected Texas Best Flooring. If every supplier or manufacturer is as effective, thorough and competent as David at Texas Best Flooring and his team, then it would be satisfaction from the start. I could not recommend a better wood floor provider than Texas Best Flooring. I think David and his team represent the vanguard of this profession and I could not be happier with the materials they installed. The materials are just 50% of this. The installation is paramount and this team of professionals really know what they are doing. These statements are supported by their: -knowledge -thoroughness and details -explanations and willingness to answer questions -comprehensive moisture testing to determine best flooring solutions for our particular situation -clean prompt and efficient workmanship from start to finish -cordial team dedicated to the highest quality I wish all service providers were as professional and knowledgeable as David at Texas Best Flooring. I will be recommending David at Texas Best Flooring and his team to anyone I know who is in need of replacing or upgrading their wood floors.

Ari and his crew did a complete remodel of an upstairs bathroom fixing a prior contractor's bad…read morework that resulted in the bathroom leaking into our kitchen and ruining the ceiling. his crew replaced the tub, shower doors, sink, toilet, floor, lighting and paint. Theu also fixed the kitchen ceiling and replaced the floor in my laundry room. Their price was very readable and the work was excellen. We had daily communication from him and his crew led by Martin was outstanding. I will definitely use again for larger projects.

we hired Jackont Remodeling to help us with a kitchen remodel, they did a wonderful job on a…read morecomplete kitchen remodel. After a satisfying first project we decided to remodel out master bathroom and guest bathroom as well. The did a wonderful job. Ari our project manager was great throughout the entire process! Very recommended!

Having been in the industry previously for 16 years, I can assure you the passion they naturally…read morehave for what they do and their willingness to go above and beyond for their customers is unmatched. Probably the most customer centric company in the industry. From your initial meeting with Matt, to the attention to every detail on your project from Sergio and the incredible team at the office, rest easy knowing The Good Guys are always there to give you the best experience and result. Great group of folks that strive to only provide the best outcome on your project.

Home improvement companies are doing big business in the DFW metroplex right now. Unable to reach…read morethem via their website or via telephone I decided to go into the store. Once in the store, I was able to receive service. After scheduling an appointment we received a quote to replace the tile in our master bath. We were ready to move forward until we read the contract. The terms of the Good Guys Flooring contract were unreasonable. Per the contract, an upfront payment of 75% is required. Cancellation would result in the loss of up to 50% of the deposit. We requested that a start date and date of completion be added to the contract before we would sign. Without a date, the company could delay our project indefinitely and keep our money after we got tired of waiting. The store representative stated that he needed to speak to the manager regarding our concerns. We never heard from him again. Eventually, the DocuSign contract was canceled. I guess there is such a thing as having more business than you can handle.

We got our LVP flooring replaced by Fast Flooring DFW. The flippers who worked on our house before…read morewe bought it had sections of the floor installed directly over the old hardwood and a section of that hardwood plank was pushing up from underneath the LVP. Fast Flooring started on a Monday morning and removed the old hardwood, patched sections of the subfloor, added new paper, new plywood, a vapor barrier and the LVP flooring all by Friday afternoon. They provided pictures and updates throughout the process so I could stay up to date with their progress and ultimately, I feel that they did a high quality job.

Moncy was amazing to work with! He came out to meet with us immediately and had the job finished…read morequickly. He stayed at the house to make sure everything ran smoothly with the workers. I really appreciated everything he did - kind, great price, quality materials & workmanship, and fast!!

Today 7/5/2024 was my installation date to have new tile flooring installed . Life got to lifeing…read moreand I totally forgot about replacing the flooring that was in the kitchen, pantry, and laundry rooms . I used this company initially back in Mar 2019 . I was blessed with another pleasant exceptional customer service experience from start to finish . I was looking at the Today show on June 5, 2024 . I don't watch a lot of television. A commercial came on for a different flooring company then a light bulb turned on . In that moment I remembered I hadn't replaced the flooring in my kitchen , pantry and laundry rooms. I made a call spoke initially with Joycelyn who answered my call. She found my info in their computer system from 5 years ago . She found an appointment the next day with a window of arrival 0900 - 11:00 am. They aim to arrive at the earlier time of the appointment. My service advisor was scheduled the next day , June 6, 2024 . Later, that day before my appointment , I received a text with a picture of the advisor Fabien D. with his contact number . Fabien was running ‍ late for our 9 am appointment the next day he left a vm . I missed his call by 2 mins but called him back. I wasn't upset but relieved to receive the voice message. We had good conversation when he arrived at my home . Fabien , was attentive and listened well. Fast forward to today . My installer Florencio A. actually arrived earlier than 0900. Again no complaints I rather a early arrival than a late one . . I gave Florencio a tour of the three spaces kitchen , pantry & laundry rooms that he would be working on . He caught me off guard as I was trying to move the last few things that needed to be moved . I am a disabled Navy veteran. Florencio was cool , calm and collect . He didn't gripe at all . As he was getting his materials from his truck I took quick pictures and videos . I am very happy with the outcome . Bravo Fabien and Florencio.

FLOORING DIRECT - The floor installer Joe took shortcuts and it's a rushed job. It's supposed to be…read morea two-day project, but they rushed through this job within one day. Poor and incomplete workmanship in terms of removing and reattaching my baseboards. I instructed Joe to just leave the baseboards alone and keep in place after he removed some of them and claimed that they were damaged. So, then they tried to sell me on getting new baseboards for the whole house but I rejected their suggestion. However, Joe didn't care about what I wanted, and they still went ahead and removed then lowered my baseboards after installing the new LVP flooring on the first floor of my house. They left these long, unpainted, exposed, and ugly drywall gaps. They also damaged some of my baseboards and like I said, left behind these long wall gaps in several places. Joe didn't even bother to inform me about the difference in baseboards' heights after reattaching them to my walls. I had to find out about this myself after the floor installer had already "finished" and left. After I texted her my concerns and my complaint, the sales lady Kathy just kept telling me that it's "normal" to have these long exposed wall gaps. She even suggested that my newly hired painter could just paint right over the rough and uneven gap ridges, without incurring additional expenses on my end. Oh really. I'd sure love to find out how much my new paint contractor would charge me just to repair these wall gaps!! Hire this flooring contractor at your own risks.