We're amazed with One Senior Place. You're greeted when you walk in and assisted with anything…read morerelated to senior services. Their team is superb and has helped Vivant Senior Living connect with families in need of memory care services. We can't recommend them enough!

Excellent help with Medicare, financial service and finding home help. Reliable, enjoyable,…read morepersonal attention. Nice to have various services in one location

Martin has the best team of caregivers!! I can't say enough good things about them! They do a great…read morejob helping with my dad who has dementia.

Granny Nannies took care of my dad who suffered from dementia Alzheimer's with round the clock…read morenurses who were patient kind and caring to him for years. Even though near the end he was unable to walk or talk and confined to a bed or chair they were loving to the end. I thank you for your help during this trying time and would highly recommend Granny Nannies in need and give them 5 stars for their rating.

Great presentation up front...but poor execution once the meter started running! The assigned…read morecaregiver for my 92-year-old Mom was personable, but spent the vast majority of her paid time on her phone....and with the TV remote in the other hand. Very little actual caregiving going on. In addition, when my Mom seemed a bit distressed at a temporary caregiver other than myself for a few days, the first accusation from this company was that my Mom was racist. Geez.....she's a 92-year-old woman who was simply confused by the change of routine. Get over yourselves....and keep your self-loathing politics elsewhere!

From the owner: We help people, especially seniors, who are struggling to live independently in their own homes…read more We make it easy for them to continue to stay at home by providing companionship and personal care services to make their lives easier

I was looking forward to working with Kassy as they were very proactive leading up to my elderly…read moremother's surgery. After the surgery, however; things went downhill. They were unorganized, did not follow up, and in the critical two weeks following surgery, they did not have any nursing visits, and one PT visit. The surgeon was shocked at the 2 week follow up appointment and advised me to fire them, which I did. Unreliable..I would find another company.

This company DOES NOT ANSWER THE PHONE. They set me up for automatic billing to my insurance for…read moreCPAP supplies several months ago. As of January i no longer have that insurance but they still sent my supplies. Trying to reach them by phone is futile. On hold for over 30 minutes TWICE. I'm also unable to access the patient portal to set up an account there. Waiting for them to realize they won't be getting paid for the supplies they sent before i hear from them. They don't seem to care.

I'm convinced that this company doesn't care at all about customer service. 72 days ago I contacted…read morethe company regarding an overpayment. Today when I called I was told that the overpayment was not processed and it would be another 4 to 6 weeks before I receive the check. I need to find another provider.

My MIL was referred to VOTG by her care manager at the hospital. BIG MISTAKE. BIG MISTAKE. The…read morecare was non existent. Call button not answered for up to an hour and 45 minutes. Director of nursing admitted to receiving but not answering emails. Left in bathroom, where there is NO call button, for over an hour. Told it is easier for them to use depends and soil herself then help her to the bathroom. If you care for your loved one, avoid this place of horrors. Yes, authorities have been contacted and an investigation is under way.

My father-in-law was in the Rehab/Skilled Nursing facility at Village On The Green from June 2022…read moreto August 2022. We were so excited that a room opened up at Village On The Green for him. It is a beautiful facility and at that time, only one-year old. The Physical Therapists and Occupational Therapists did an amazing job with my father-in-law. My father-in-law could not move in his bed, or sit up when he first arrived and he definitely could not walk. Upon leaving he could roll himself over, scoot himself to the edge of the bed and could get up on his walker and walk without any assistance. He was slow and it took him a little time, but I didn't think he would ever walk again. All of the PT's and the OT's said he was a very hard worker and did what they asked of him. They were awesome! They have some wonderful nurses and PT's, such as Marva, Manny, and Michael. Chris Atkinson, Director of Rehabilitation was superb! Nessy Altenor, the Community Outreach Coordinator was great! On the downside, the food was horrible. They definitely needed a new menu and new cooks. I had a very bad experience with their Director of Social Services, Yakini DeClouet. We had a nice conversation one day and before hanging up, she said, "Btw...I will be calling you next week to have a discharge meeting and go over everything your father-in-law will need for discharge, and he will probably be discharged 2 to 3 weeks after that." The next week came and went and no phone call. The following week my husband received a phone call about a hospital bed and a wheelchair being delivered to our house that day and my father-in-law was told he was being discharged the next week. I called Yakini and told her and her response was, "O.k." with the attitude of "Like yeah, so what." I said, "well, you told me you were going to call me last week and we were going to have a discharge meeting and that he would probably be discharged 2 to 3 weeks after that. You never called me last week and now things are suddenly happening, we haven't had our discharge meeting and we aren't ready." Instead of him being discharged in 2 to 3 weeks, we are being told next week." Yakini set the expectation of what we were to expect, but she did not follow through... In fact, quite the opposite. She then told me she was washing her hands of us and that Chris Atkinson, the Director of Rehabilitation, would be handling my father-in-laws discharge from that point forward. When I spoke with Chris, he said that is the social worker's job. I said, "well, she is saying you will be handling my father-in-laws discharge from this point forward, she is washing her hands of us." This is in fact the social worker's responsibility and she washed her hands of my father-in-law, because I called her to find out what was going on....beds and wheelchairs are trying to be delivered, we haven't even had his discharge meeting and we are now being told he is going home the next week. Very unprofessional and took zero responsibility. My father-in-law was not released the following week. He ended up being there for another 3 weeks and his bed and wheelchair were delivered the week prior to his return home. It ended up working out, but we never heard from the social worker again. Extremely poor job and disappointment on the part of Yakini DeClouet. There are several 5 star ratings on this site, but I can tell you, several of them are from the staff, Directors and Administrators that are employed at Village On The Green. Vernon Zeger is the Executive Director at the health center, and Melissa (Missy) Costa is the Administrator at the health center.

Had Sihle for two years as my insurance broker. This company cannot seem to retain employees as I…read morehad four different people handling my policy in the two years with them. When I had a claim I was told to call the insurance carrier directly. When the claim was denied the insurance company wanted information or was going to be canceled. The broker didn't inquire why or even advocate in any way shape or form for me. This company simply gets paid to push paper and be a middle man. I removed my policy from them and signed up with a new broker who intervened on my behalf and straightened out the mess with the insurance carrier like Sihle should have done. I would not recommend Sihle as an insurance broker. My advice is to find a reputable insurance broker that cares about their clients which Sihle is not.

I can't say enough positive things about my experience! We were very displeased with another…read morecompany that spent weeks delaying our close on our house. I emailed Traci Sihle at the crack of dawn, past the 11th hour and she directed me to their hotline. I dealt with Jessica and she had everything completed, delivered to our mortgage and signed within 2 hours. She was efficient, kind, and on top of it! Even called me back to explain additional things to me that I didn't understand. I HIGHLY recommend them!!