1. LTEK Diagnostics

1. LTEK Diagnostics

0

San Diego, CA

LTEK Diagnostics

5.0 (1 review)
Open 8:00 am - 5:00 pm

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11 months ago

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Here's a polished version you can use as a review:…read more Thank you so much to the owner, Ashley, Robbie, the Lead Sales Advisor, and Brian, the Auto Technician, for the tremendous help this afternoon! It truly felt like a miracle to get my car inspected the same day and secure the last appointment of the day. I was so anxious and worried after scraping the underside of my car, fearing it would end up being a very expensive repair. Everyone was kind, professional, and reassuring throughout the entire process. I especially appreciate your generosity in securing part of my car with zip ties at no charge, even though I wanted to pay for the diagnostic. That level of honesty and customer care is hard to find these days. Thank you again for your outstanding service. I will definitely be recommending your shop to my friends and family!

I brought my car in on 01/22/2026 because multiple dashboard warning lights came on. I was told the…read moreproblem was a speed sensor and that a rodent had chewed the wiring. I was charged $159 for the diagnostic and another $159 for the repair, which I paid. Less than 24 hours later, the exact same warning lights came back on. I returned to the shop and was told again that a rodent had chewed the same wiring and that I would need to pay another $159 for the same repair. The idea that rodents conveniently chewed the exact same wire twice overnight is not believable. Rather than standing behind their work, the shop immediately tried to charge me again without offering any warranty, accountability, or proof that the issue was truly caused by rodents in the first place. This experience strongly suggests either an incomplete repair or a dishonest diagnosis. Being asked to repeatedly pay for the same "fix" is unacceptable. I would not trust this shop with repairs and would strongly advise others to look elsewhere.

La Jolla Mobile Auto & Truck Repair

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Everything went smoothly from start to finish. Aaron was incredibly friendly and took the time to…read moreclearly explain what was going on with my car, even showing me the issue so I could understand it. Kassandra was also very welcoming and thoughtful, she even recommended a small bakery nearby if I wanted a comfortable place to relax while waiting. As a woman, it can sometimes be difficult to find a mechanic you feel comfortable with and can trust not to take advantage of you. This was absolutely the best place to go,I felt respected, informed, and completely at ease throughout the whole process. Overall, an AMAZING experience. I truly appreciate the great customer service!

Are you going to warranty issues that arise to the switching to an oil that would void a mfg…read morewarranty? I bet not! Higher viscosity leads to higher pressures which lead to seals leaking and failing. I'm really surprised you haven't researched this. How about the leaking oil filter a day after install? Seems like a sure way to get more money outta a customer once their engine gets starved of oil. How about the sloppy work with oil left all over my car? Lack of care and integrity. How about the scratches from resting my tires on the paint of my car? Lazy and inconsiderate. Pulled from the article that copied and pasted "Engine Design Changes: Newer Toyota engines are designed with tighter tolerances and specific lubrication needs that necessitate these thinner oils, such as OW-16 or OW-8." Exactly my 2019 Lexus ux250 is a newer Toyota engine if you weren't aware , so why are changing it?

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Well people please be aware, that Robert could be hit or miss( lots of money down the drain)…read more After using him twice before for rotor and brake jobs, I schedule with him for a wheel bearing replacement. Let's start with that he came late and showed up with the friend/apprentice who started to work on my car and Robert started working on his own truck replacing the tail lights. The apprentice knew very basic stuff and clearly lacked knowledge and experience. After numerous hits with the hammer to remove the axle nut, he managed to strip the thread of the axle. Then Robert came to help trying to re-thread the axle. After few minutes he started grinding the CV axel with a socket and impact I never ever so anything like that. That was the first time I had to go to the store and buy the axle nut so they could re-thread the axle and secure the wheel bearing. After unsuccessful grinding and re-treading, they busted the whole CV axle and I needed to go and buy I new one. Robert was saying anyway your CV axle needs to be replaced. I didn't agree with him but at this time what I could do? I went I bought a brand new CV axle from NAPA boring the vichle from my co-worker. After I came back he said it would be a 15min job. On the CV axle label was clearly said that the inner seal needed to be replaced when replacing the CV axle. He stated that is not necessary and he's done that a hundred times and he proceeded with installation. I told him that I was going for a long trip in a few days and Im taking my family with me and I wanted the car to be safe. He assured me that everything was good and I was all set. They didn't do a test drive or double-check, they were obviously rushing to finish the job and leave. I ended up paying for the job whatever he agreed. In a few days, I took a 400-mile trip just to find myself and my family stranded on the road because of the oil differential leak from that inner seal around the CV axle. I soon as I found out about the leak I texted him and told him about it and he just said that everything was installed properly and he couldn't see what would break in the future and that my car had some rust.(I must say Y Robert probably never seen a car from the north ). I ended up calling another Mechanic who came and confirmed that everything was over tightened and he had hard time disassembling the axle. As well he confirmed that most probably the CV axle was not installed properly That's why the differential ended up leaking. I was also lucky that I did not "cook" my differential. Our family vacation Was about to be ruined and we lost one full day plus the extra cost of parts and labor to fix the half job Robert and his apprentice caused to me. The mechanic recommended giving Robert to a small claim cout to recoup my losses but I think this review would be enough And hopefully, he learned his lesson.

Rob responded right away, showed up exactly when he said. Work was done promptly and to spec. Great…read moreservice, will be calling him again when we need more work done. Thanks

LTEK Diagnostics - truckrepair - Updated July 2026

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