Worked with Cyndie and team for the first time this year and had an incredibly positive experience…read more They helped prepare taxes for me and my family, and everything was just smooth and easy. I shared some high level info over email, uploaded a bunch of documents, we emailed back and forth as questions came up, and they got everything prepared quickly. Totally hassle free. Everyone I interacted with was polite, responsive and helpful. Definitely going back to them every year and would recommend them to anyone needed tax help.

So I've done my own taxes with the help of CPA-in-a-Box for, well, ever. They were never more…read morecomplicated than a bank statement and some pay stubs, so I never worried about it until this year when I had exercised some stock options. I figured it would be pretty simple, but 18 hrs and a toner cartridge later, I could barely scrape together enough info to fill out my extension, which sucked since I really wanted my stimulus check sooner than later. Did I mention I was unemployed at the time? Tail between my legs, I headed for Cyndie based on some random yellow pages reviews. Even though I had attempted to do them myself *and* had made some incorrect assumptions *and* handed off a mass of jumbled printouts and random scribblings, she was very professional, fast, and super nice. She even caught a little handwritten memo I'd made to myself about an ancient savings account that I had forgotten to tell her about during our initial meeting. Hurrah for being thorough! I thought her fees were on par with other tax prep services (simple filing, renter, not self-employed, MA and federal ~ $160) and was totally worth it considering the time I'd already spent plus the extra fees for e-filing Turbo Tax or H&R Block would have stuck me with ( ~ $80 + HUGE UNCERTAINTY). Plus she answered all my additional questions for free, which other chain services don't do. Anyway, Cyndie really put my mind at ease. I got my refunds back within 2 weeks and my stimulus check came on time in the mail the other week as if I had never filed an extension. Awesome. I'm giving her a high-five next time I see her.

Ferguson & Ferguson is a Salt of the Earth Father Son duo of PHENOMENAL CPAs. I LOVE this firm!!!…read more Honestly, Earl Ferguson helping me with my taxes has been a GAME CHANGER for me. Previously I had used H&R block and just never felt like I was in good hands - It was always some inexperienced kid on rotation who was assigned to file my taxes and overall an uncomfortable experience... so much that I actually became intimidated and overwhelmed by the entire process and didn't file for a couple of years. A completely Polar Opposite experience when walking into Ferguson & Ferguson!! My usual tax anxiety was immediately extinguished as soon as I began chatting with Earl and his son, David. Both Earl and David are extremely professional and go through everything with a fine toothed comb to ensure that you're not paying any extra or missing out on any possibly deductions. Earl even helped me to strategize for the upcoming year to help alleviate my tax burden. It feels good to work with someone you can genuinely trust with your taxes right out of the gate. If you're looking for a judgement free down to earth tax experience, these are your guys. I highly recommend this firm!!

I've been a long standing customer with David for years. When we first started out with David my…read moretaxes were a mess, and in short order he was able to fix incorrect filings from past years and get me returns that I had missed. Through the years he has help my family with tax planning and getting my wife's business set up. I strongly recommend Ferguson & Ferguson CPA to anyone that is not looking to work with the H&R Blocks. As for the Lady who answers the phone, I can see how someone might get that impression. She is nice a Lady and a temp worker during their busy season. She doesn't managed their calendars and helps out with menial tasks. Typically she will take a message and David or his Father will call you back.

Al is a true professional.He is very efficient and did my taxes the same day.I will be using his…read moreservices again.If you need an accountant and tax preparer,Al is the right person.Thank you Al.

This year my husband and I decided to seek professional help with our taxes. We found Superior Tax…read moreServices, which is run by Al out of his home in Belmont. Al went through all of our information with us, and answered our many questions, and was able to provide suggestions for what we should change in the coming year as well. He was easy to work with and seemed to enjoy helping with this (painful) annual task, and I would certainly suggest his services to anyone else looking for tax help.

I spoke with Joe on the phone a few months ago about doing our taxes. He sounded nice enough. As…read morewe sent hime all our paperwork, he started asking for things that were irrelevent to this year's taxes. In addition, he was telling us we had some of our paperwork that he asked for wrong when in fact, it was not wrong. Then he started berating us and was very condescending. He was actually putting this stuff in a very harsh tone in emails. In my opinion, it felt like instead of working with us on what needed to be done, he was bullying us. We were shocked. To top everything off, his bills were considerable higher than prior returns. Suffice it to say, we would never use him again.

Joe has been doing my taxes for some five years now. He helped me get out of tax issues I had with…read morethe state related to a failed business. He knew exactly how to present my situation to the state tax authorities and got me off the hook. He is a knowledgeable professional. In all matters relating to taxation, you are in good hands.

Working with Jeremy was great. We had been filing our own taxes but as life got more complicated,…read morewe turned to a professional and we were very pleased with our experience. Jeremy was responsive and eager to help us out. His secure online portal made it easy to share info with him safely but he was also available via phone. He is upfront about his pricing and, I feel, has set us up for future success. We plan on using him again in the future.

This is the second year I am using Jeremy Dunn as my tax preparer and he is excellent.read more

My "tax specialist" seemed to not know much beyond the basics of tax returns. She first calculated…read moreI would be getting a $4,000 refund when I actually owed $40,000 making her calculations off by a mere $44,000. This mistake was only caught before filing because I pointed it out to her. She also made mistakes on other forms that I had to request she fix. Additionally, there were mistakes I didn't catch because I was notified by the IRS that I had overpaid taxes by around $400. A very frustrating experience which I paid $300 for and that probably took longer than filing myself.

DO NOT use this branch to prep your taxes. Worst experience my husband and I have ever had. They do…read morenot respond to messages, never in the office and I needed to call client relations in hopes of a resolution. We were given an appointment but when we arrived the office was closed. In addition, I also revived a letter from the IRS our taxes were prepared incorrectly. This is beyond unacceptable. I'm hopeful I'll revive a call from customer service to get this fixed.

Pillar tax is a very efficient company. Andrew helps with taxes and explains each aspect of your…read morereturn. He is a very honest and intelligent product of Bentley University. I got my tax return within a week of Pillar filing it. I am a very satisfied customer and will continue to use Pillar in the future. I would advise anyone else to use this service.

From the owner: Individual & Small Business Tax Preparation, Tax Planning, Small Business Consulting, Payroll,…read moreAccounting, Bookkeeping, FAFSA/CSS Profile Preparation

$2k not just once but for every year for two years. Two F*ing grand for BS service. Had one of…read morehis employees (Derick I believe) call me back on several occasions because he could not understand in plain F*ing English. On top of that, I had to pay the IRS over $1500 first year and another $2k second year.. for what??!!!! I did not make over $100K!!! What a rip off service!! Staff calls with the same questions after I have answered them via email.. it's just a way to rack up the cost just like lawyers. STAY AWAY!!!

receptionist doesn't answer phone during business hours or respond to left messages. unable to get…read moreother staff members to pick up phone or return calls either.

This review is long overdue. We have been working with On-Time Payroll for over 11 years. Their…read morecustomer service has always been excellent! I cannot say enough about the whole team and especially Hajeera, our rep, who is always available to help with any questions and take care of any issues promptly. As a small business, we were always able to depend on their expertise. Thank you so much, On-Time Payroll, you are the best! GK Dermatology, PC

We are new to their services, new owner took over July 2021. We have had a lot of problems with…read moreOn-Time. I have never never had a negative PTO total until using them. Now All the employees owe money to the IRS after doing our taxes. I have never owed money to the IRS and I am 64 years old, getting ready for retirement.