While they are a friendly bunch.... They spend too much time trying to sell you MORE than what you…read morecame in for. I recently went for an oil change. On check in, I told the gentleman I am Only here for an oil change. Two cars in front of me left- they got tired of waiting! ... that put me next in line (20 minute wait from that point) I had already waited 15 minutes. I am now in the bay and they are doing my oil change but want to sell me this, that and every other service they offer. And THAT my friends is why you wait so long and it is not a quick oil change. My advice to you is to have people make an appointment for all those extra services that "only take 20 minutes"... if I add on 3 services that "only take 20 minutes" I've just added on an hour and have tied up a bay for someone that "just wants an oil change".

The fellas and ladies that work at this valvoline are amazing. I have been coming here for my oil…read morechanges and other services for about 2 years now and I have yet to be disappointed. I think they provide amazing value for the price and work that they do, they are so friendly, kind, and honest, and they always answer my questions. I highly recommend this place and it is all thanks to the people that work there, I genuinely appreciate all of them!

PROS: Kind, professional staff. Extremely friendly. With their $15 off coupon, I got out the door…read morefor just under $70 for the MaxLife high mileage synthetic blend oil and filter. CONS: They had at least eight folks working (that I could see) and an open bay, but I still waited 20 minutes to get started. Wish it had been a little quicker. SUPER CONS: Had you listened to the tech, you'd have assumed that this visit was the first time my 2016 vehicle had ever been serviced (it was clearly not) the case). Per their review, my vehicle needed basically every single service they offered. From a tire rotation to belts, transmission fluid to coolant flush, new battery and every kind of filter they sold. Basically it was gonna be around $2k in additional "stuff" that I undoubtedly needed. I've been to timeshare presentations that were less pushy. I think next time I'll go somewhere that just does and oil change without the timeshare presentation.

I won't be bringing cars here anymore.. I have been a faithful valvoline customer since I lived in…read moremichigan... never had an issue until I went to the one on belden...brought my wifes car up there chrysler 200. They said she had a leak and was leaking oil... they recommended a oil pan.... I had to retighten couple screws on the pan as well as the drain plug... figured maybe a freak mistake... I brought my jeep up there the same day... they told me I was leaking gear fluid pretty bad.. recommended fluid exchange before it ruins my car.. there was no leakage on driveway until I got home that was the first sign... the problem is I know about identifying leaks and that my car was not leaking before that... for at that time I was a lube tech at Chevy... this is the only location ive had an issue with...

great service, great customer service, fair prices. Will definitely come back to get more oil…read morechanges in the future.

DESTROYED MY HONDA! Never had any issues at all before coming here and now they're DM is trying to…read morefind a way to cover it up like THEY DIDNT DO IT after the technician admitted to it

I had a great experience at Firestone thanks to Michelle Ulrich. She was incredibly kind,…read moreprofessional, and efficient when helping me with my tire replacement. Michelle got everything taken care of quickly, kept me informed throughout the process, and made sure I was back on the road as soon as possible. Excellent customer service and a smooth experience from start to finish. I highly recommend working with Michelle and the team at Firestone! -- Chasmin Jones

I scheduled a transmission inspection, when I arrived they told we they were unable to look at my…read moretransmission/they don't service transmissions.... Then why was that an option on the website and "transmission fluid change" was on the sign behind the guy

The bottom skid plate in my vehicle was not bolted back on and dropped onto the interstate…read moreimmediately after leaving from oil change. Nearly caused a significant accident on the highway .

I will let the general public decide the rating on this one. I had a $440 brake job done two days…read moreago and I forgot to redeem a 10% off coupon on the service. I took it in today hoping to redeem it. (Before this, I had a spark plug job, and an oil change since late February, totally about a $1,000 worth of services.) In return, the manager offered me a $10 discount on my next oil change. I asked her if she wouldn't give me a $44 credit or 10% back, could she rotate my tires as a courtesy. She said no, it was going to be $20. Okay, so I left even though they were supposed to recheck my lug nuts from the brake job.

Reliable, easy to make an appointment, nice area, friendly, helpful Great value. Great mechanicread more

"Caveat Emptor" Went to Fix-It with Fred for a needed oil change and the air conditioner was…read moreblowing warm air. Dropped the car off told them the problems and mentioned, when braking, the car pulled a little to the left. Later they called with a diagnostic fee which seemed a little high but wanted it fixed. Someone called back the next day told me they had changed the oil and recharged the air conditioning and found leaks at both Schrader valves which they replaced (part of the diagnostic fee I imagine) and I needed $2000 worth of brake work, (front pads and rotors, rear shoes and drums, front calipers, BG brake system service). My response was, "that is a third of what the car was worth, put it back together and the car will be picked up. A total of $2875.81 of work and parts were declined by me. " Just to be on the safe side, two weeks later the same vehicle was taken to another auto repair shop to have the brakes checked, their receipt says "Inspect brakes, approximately 50% -OK". The brakes are working fine. There is probably a large gap as to what is needed for vehicle repairs and what the manufacturers suggests and how much money you have.

Never again. Scheduled appointment recieved confirmation of appointment. Arrived 10 minutes early…read moreand was told they could not do it. They said they did not have a record of it. Not my problem there system did not send the appointment. Did not even offer to say they could work it out.

Too expensive and they provided a shorter warranty on a rebuilt starter. After the fact, I found…read morelifetime warranty starters for less.

Great, fast, honest, reasonably priced and friendly service!!! Excellent tire place!!!read more

Jason was so helpful and accommodating in an emergency situation!! Looking forward to coming here…read morefor service moving forward!!