Must have visited on a bad day for them. One guy was disgusted that I wanted my tires rotated with…read moremy oil change. Made sure I knew that it would cost $25. Another worker did not like the way I pulled my truck onto the lift. He made a comment that I could not hear when I was leaving... but I don't think it was "thanks for your business and have a nice day. I have been going there for more than two years. Not sure if I will be back. The only person who was nice was the young man that took the payment for services.

My family has taken their cars there for years for oil change and they have been great. Highly…read morerecommended and professional.

Had an appointment to mount and balance four tires on my BMW 740xi -- a job that should take about…read morean hour at a competent shop. It took over three hours, with no communication, no updates, and zero sense of urgency. This isn't a complicated service. The delay felt like overbooking and poor shop management, not anything related to the car. Watching cars come and go while mine sat untouched didn't help. On top of that, the waiting area was uncomfortable -- no heat and no coffee. If you're going to make people sit around that long, the bare minimum is a decent environment. If you value your time, skip this location and go somewhere that respects appointments and actually runs an efficient operation.

Absolute disaster. The movie: 'Idiocracy' litterally come to life, live, in person. I had all…read morefour tires replaced. Tires were never balanced properly. They said I had nothing wrong with my suspension even though it is squeaking so loud when you just turn the wheel. Turns out, their sister store in Chappel Hill disagreed. They looked at my car and said it isn't even safe to drive. Three control arms need to be replaced-- not much holding the suspension together.... And I had to pay them to re-balance my wheels the Firestone on S. Main St. balanced in the first place. Chapel Hill gave me half off because they said they were so bad-- one even had lots of extra weights in it they said... I would not trust them with my kids bicycle-- honest to Christ. And so rude, so so rude. You could not pay me to go back in there again; even if they said the tires were free. They left me so unsafe I'm actually considering calling an attorney. If you go here, be warned. PS: I would give it "0" stars, but it won't let me.

A locally owned shop for a quick oil change. Priced right, I don't think I could buy the filter and…read moreoil for much less than they charge, right about $30. Easy in and easy out. They have a pit so you can either sit in the car or go over to the waiting area and read what's left of the Beacon Journal. Plus they don't try to upsell you on blades or an air filter like the chain places.

I have been getting my vehicles serviced here for many years. They have always done good work and…read morehave very reasonable prices. I would highly recommend them.

Good for tires but I didn't have good luck having them do any extensive mechanical work…read more They replaced parts for me but my vehicle began making noise within a week. They claimed it was the brand new parts that went bad (maybe it was, can't prove one way or the other) but after having them replace them a second time I had to turn around and take it back because it was falling apart as soon as I left the shop. They finally got it after try three thank god because customer communication was deteriorating. They also have a strange habit of either not remembering a customer who has been in three times due to mistakes or making a point of pretending to not remember them. Overall a very weird experience and I won't be back.

Ed helped us out with an oil top up on our way through town. He was so helpful and nice to meet,…read morewe're definitely coming back on our next trip through Akron! We also loved meeting his cat BC.

I needed to find a good mechanic for a sudden car issue. I checked out reviews and called Ed. He…read morecould not have been any more honest, helpful and responsive. I would definitely recommend his services and will not hesitate to go back. S&H Auto Repair is a hidden gem!

I have never had bad service here and been since 2022 I use my coupons, and friendly staff.read more

Took my car to get an oil change. They recommended a coolant exchange. Hadn't gotten one yet on…read morethis car since I got it last year. So i figured why not. 24 hours later I've got a check engine light, that codes P0128, for coolant temperature below thermostat regulating temperature. I called and let them know. Waiting to hear back from a manager. If they fix what they broke, I'll change my review. But if I have to pay for this out of my pocket, I won't ever be coming back. I'll buy a jack and just start doing it myself. Edit: Stopped at the shop after work. They verified that I had the P0128 code. Told me I had to take it to a shop and they would "review tapes to see if they did anything wrong". And that if they did, they'd pay me back. Nah. My car was fine until these guys touched it. Now I get to buy parts and waste my buddies time fixing their mess. Because I can't afford a shop. After already spending $175 for a stupid oil change and coolant exchange. If course it's not going to be their fault. So I'm out $175, plus the parts I'm gonna have to get. They aren't gonna cover that. Great job guys. Could have just admitted you messed up. Fixed your mistake. Kept a customer. Instead you made me feel like I'm just a joke. Great job loosing a customer. Definitely don't have all this money to waste. I will not be back. Guess I'll be calling the BBB tomorrow, and hopefully I'll actually get results. Pathetic experience.

We recently got stranded in our Jeep and had transmission fluid. Filling our jeep with smoke out on…read morethe highway. We got towed to this location because it was near where we were at and not only did they take care of our car. They took pictures of all the details so what went wrong with the car and how they fixed it plus they called an Uber for us and just added it to the bill so we didn't have to pay out-of-pocket right there to get home, it was just round the clock first class Service.

This IS the place to go!!! I won't take my vehicles anywhere else!!! Ziad and his staff provide…read moregreat quality work at a reasonable price. One of favorite things about this place is their honesty. Ziad will tell you everything that he finds wrong with your car, but when he will tells you he lets you know what really needs worked on now and what you could probably hold off on having done for a little bit if you wanted or need to. Zaina is always great at scheduling my appointments and answering my questions. They always keep me informed about potential problems as they work on my vehicle and the progress of my vehicle while they have it. Great communication! This staff is on point!! They do great quality work, they check their work AND they do it in a timely manor!!! Seriously folks look no further after one visit you will be a customer for life! ~ HONEST ~ QUALITY WORK~ GREAT PRICES ~