I heard about Vivoli from a couple of tourists whom I was standing in line with at one of…read moreFlorence's historical sites. I later saw a video about the same spot on Instagram. The seed was planted, so I made it a point to check out Vivoli when I was in the Saint Croce neighborhood.
There appeared to be 3 queues at Vivoli: one for the cafe/bistro, one for the gelateria, and one specifically for affogato. I think it was possible to get the affogato from the first queue, but I stood in the affogato only line just to make sure.
The queue moved pretty quickly. I probably waited around 15-20 minutes to place my order, which I did on a self-serve automated kiosk. I gave my ticket/receipt to a barista after paying, and then she started working on my drink right away.
The process of making the affogato was very fast, and it was fun to watch. I noticed that unlike a regular affogato back in the USA, which is typically one big gelato scoop, Vivoli fills half a cappucino sized cup with gelato and then adds scoops around the edges to form a square shape. I got pistachio, so the gelato gets dipped into chopped pistachio bits. (The pistachio bits did add a nice texture.) Lastly, fresh espresso was poured in.
Vivoli had a counter that could fit about 3-4 standing persons. Other than that, there's no where to sit inside the affogato storefront. Mostly everyone else tried to find a spot outside to enjoy their affogato.
Although I did enjoy my affogato, I didn't find it particularly different than one I've tried back at home. It was just the prettiest.