We were looking for someone to repair a sewer cleanout line that had been damaged and found River…read moreCity. Called and spoke with Chad about issue and made time to come out. They were there right on time and went right to inspecting the problem and within the hour had it all repaired. Great company to work with and they are now in my speed dial for any other problems that might come up. Coming from a trades background I can say that Chad and River City are ones to call if needed because they are up to date on everything and the rates are very reasonable for the work completed. Don't pass them up if you need plumbing work done.

Honest, timely service when I needed it most. No other plumber could answer the call when I needed…read moreit. Got the everything up and running, and even working better than before!

Very professional. Answered all my questions. Did a great job on my bathroom fan. I would recommendread more

We had a serious leak in our bathroom under the sink. When I called and explained the situation to…read moreMr. Raper, he adjusted his schedule so that he could come right over, since he deemed it an emergency situation. He came quickly, did a great job, and charged me an extremely fair price. I couldn't have expected a better experience. He is personable, and professional. As long as we live down here, Mr. Raper will be the man we go to for all our plumbing needs.

Mr. Raper came to fix a leak in the kitchen and left with the job fixed for half the price that…read moreanother plumber charged us for work he wasn't able to finish (because he said he couldn't find the parts). 8 weeks later and we're still dry.

They were very prompt in coming out to my house and finished the work quickly. I'd definitely call…read morethem again with any and all of my plumbing issues

I need to update my review so dissatisfied does not even begin to say it.....Do not use this…read morecompany , water heater went out brand new unit, They say under warranty, came out to fix it 3 times did not get it fixed, i said I would pay for another unit if I have to, since they are not going to replace the bad one... Each time they had to order parts, and did not know when parts were coming in, mean time it was a new unit...So after 3 times and waiting for parts, with no hot water I had to pay for ANOTHER new unit,,,1500.00 again do not use these guys ..........could add alot more but you get the idea

Great from start to finish. Highly recommend. Replaced an outdoor shower head. Efficient, good…read moreprice and overall great service.

We have a rental property in Nags Head. My guests notified me about 7:30 AM to let me know there…read morewas no hot water. I immediately went to Yelp and saw Outer Banks Plumbing had a five star rating. I called and left a message. By the time I went into the other room to let my husband know what was going on Shawn was calling me back. By 11:30 I had a new hot water heater to replace my 20 year old hot water heater. He even looked at a couple of toilets we were having trouble with. The price was very reasonable. My guests were happy! I was happy! And I found a new go to plumber. Communication was great! He sent pictures of the old HW heater and pictures of the new HW heater. Very easy to work with!

Due to an emergency leak that was coming through my garage ceiling, I called this company 3 times…read moreon 2 separate days. Apparently no one cared enough to return my call. That's very frustrating and upsetting, especially since this company was recommended to me by someone in my neighborhood, PS. Customer care flat out failed.

Just bought a house in Elizabeth City & needed a small plumbing job done, we called Dickson…read morePlumbing on a Saturday and left a voicemail, I'm writing this review on a THURSDAY and still haven't received a response. So needless to say I won't be calling them again.

We contacted McPherson on a recommendation. The work was fine, but it took three trips and multiple…read moreworkers to repair a leak and replace four faucets and some lines under the sinks. The incorrect style of faucet was purchased the first time, necessitating another trip to the store, for which I am sure we paid. Received an invoice for over $1800, with no breakdown for materials and labor, and an item included that we did not request and that was not completed to our knowledge. We asked for a breakdown of the bill and were told that they do not provide breakdowns. So, I have no idea how much they charge for labor per person, or the cost of the faucets, just a rather large bill. We have requested clarification on the work that was not requested and will see how that goes. At this point, I will not use them again due to the lack of clarification in their billing.

I had a waterline bursts in the wall beside my water heater at 9:30 in the morning. Mike was on my…read moredoorstep by 10:15 am and had it fixed by 11:00 am. I was beyond thrilled woohoo the fast and efficient service I received. I will be having Mcpherson Enterprise doing more work for us in the near future.

Doesn't get any better than this. Knowledgeable, master plumber in VA and NC, reasonable, and a…read morelikable guy. I'd give Johnson Plumbing 7 stars if I could. He shows up with his assistant, wife Linda. He knows his stuff, is a good communicator, and trustworthy. I'll never call anyone else for plumbing if I can help it. Kudos to Robert and Linda. Great Plumbers and good people. He is at the extreme top of my rating list - and I am a demanding customer.

Great service. Woke up to water in garage and water pump not working. The Johnsons reworked their…read moreschedule and came to try and het us fixed. Replaced pump and pressure tank. Very professional, knowledgeable and reasonable.

Update: After I still had leaking JR sent Joel out today. He found one of the new parts installed…read morewas defective. Joel was extremely knowledgeable & helpful. After the new parts installation he filled the sink with water to create pressure then let it drain. There were no leaks. I'm very impressed with JR Plumbing's prompt response to problems. Update: Kyle came back today to replace the plumbing under my kitchen sink & remove the evil garage disposal. He did a beautiful job. I'm completely happy with his work, timeliness and how pleasant he was. Finding a good plumber can be tough. Finding one that comes in a timely manner can be even harder. I'm in the midst of a major update & renovation of my mid 80's house. When my husband was alive he could do any household repairs & installation. It wasn't his profession. But he was really good at it. Now I have to live in a "Brave New World", Over the years since he died I've used a number of different plumbers, but none that completely met all my needs. Although my kitchen is planned to be the last project I tackle, I had to take care of leaks under the sink that have gotten progressively worse. There will be a 24 hour period when the bathroom vanities are having new countertops, sinks & fixtures installed. My Contractor's plumber will come the next day to connect them. So the kitchen sink will have to be the replacement for the bathroom vanities during that time period. The leaks must be taken care of before then. My Contractor looked under the sink, took pictures and recommended that I use his plumber. He contacted JR Plumbing for me, sending them the pictures and my contact information. I got a call from JR the next day and was put on their schedule for the following day, The company sent a text confirmation with my technician's name & a noon to 4pm window, which suited my schedule well. When the technician Kyle arrived I was impressed by his pleasantness & attire in a JR Plumbing shirt. He examined the area under my kitchen sink & understood what I wanted done. The leaks were in multiple places: the garbage disposal, P trap & the fixture. Since I would be having the sink & fixtures replaced in a few months I didn't want things replaced that I would be replacing again in a few months. I wanted the garage disposal removed & taken to live in a new home, preferably the City of Virginia Beach's Recycling Center. I wanted the P trap replaced and the fixture problem corrected. Kyle's response on the fixture issue made complete sense as I didn't want to replace it at that time. After inspecting he contacted the office & wrote up an estimate, which seemed very reasonable for the work to be completed. After approving the estimate, I was delighted to receive an early next week date for the repair. Kyle completely understood my needs and was an extremely pleasant technician. JR Plumbing is now my plumber of choice.

Do not book this company. I gave them my trust of showing up on time and they failed to do so…read more There was no update and I wasted a work day trying to work with them. Zero customer service whatsover which is already a bad sign.