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    Norris Mechanical

    3.7 (11 reviews)
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    Services - Norris Mechanical

    Plumbing inspection

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    3 months ago

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    7 months ago

    Heath at Norris Mechanical is a miracle worker. He is so knowledgeable and helpful and kind. He's a great communicator and works fast.

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    Air Handlers OBX - HVAC repair companies outer banks NC

    Air Handlers OBX

    (4 reviews)

    I contacted AirHandlers as a result of my one-year old Trane heat-pump failing to provide heat…read moreduring the recent cold spell. Although they were booked for the day, they said they would try to get a technician to my home within a few hours to diagnose the issue. Within 30-minutes, I received a text message from them indicating that Anthony, their technician, was on the way. A short time later Anthony arrived and got right to work at diagnosing the problem. After testing my outside unit and thermostat, Anthony identified the issue as a compressor failure on my heat pump. Fortunately, since this unit was only fourteen months old, the compressor was under warranty and a replacement part was available at no cost, although I would have to pay for the labor to install it. About thirty-minutes following the service call I received an email providing me with a written estimate of the cost to install the compressor. The estimate seemed to be a bit excessive to me so I called to discuss it with them. Upon doing so I was told that the estimates they provide are based on the "worse-case scenario," and that the actual cost would most likely be significantly less. They explained that their estimate assumed I would need the system's full capacity of new refrigerant, but most likely that the refrigerant in my system could be drained, saved, and then reinstalled once the compressor was replaced. That alone made the cost about $700 less than the estimate, and that made a lot of sense to me. Accordingly, I accepted their estimate and scheduled a service call to install the new compressor once it arrived two days later. When the date of installation arrived, I received a text-notification at 9AM that Chris from AirHandlers was on the way and would arrive within 30-minutes. A short time later, Chris arrived and got strait to work. The entire process to install the replacement compressor took about two hours. Following installation, Chris did a thorough check of the system to ensure everything was working within the system's specifications, and he provided me with a copy of the detailed report. Chris, who has extensive experience in HVAC systems of over 20-years, also provided me with some recommendations to improve my system's performance further by modifying duct work to increase air flow. Based on his experienced recommendations, I will be contracting AirHandlers in the very near future to perform this work. Following the work they performed, I received a bill by e-mail a few days later. The final bill was within the estimate they provided, and because the work did not require any additional refrigerant, it was substantially less--exactly as they had told me. I am very impressed with the technical competence, timely response to my needs, and the friendly and professional customer service they provided. In addition, they offer an annual service plan that is a great value, which I intend to purchase in January. I highly recommend AirHandlers to anyone in need of HVAC services. A+++

    Air Handler OBX did a great job when we experienced an emergency. They were prompt in responding…read moreand quickly assessed the problem, ordered the part and returned to complete the repair.

    Comfort First Heating and Cooling - From AC repairs to faucet leaks and flickering lights, expert home service is just a call away in Powells Point.

    Comfort First Heating and Cooling

    (4 reviews)

    Our heater quit working yesterday and Gary from Comfort First Heating and Cooling was here before…read more9:30am. He quickly found the problem and replaced the fan that had burned up. Gary was professional, thorough, and very courteous. I have nothing but great things to say about Gary and the service he provided. I will definitely recommend Comfort First for any heating or cooling issues. Thank you Comfort First!

    As to the guy that came out, he was nice but he is right in the mix of it at the end. . Same…read moreissue almost every year or every other years, Capacitor part cost around 25 dollars. but when he told me what the bill was I almost fell to the ground. I ask what a service call was before they came and was told , 110 dollars. They forgot to tell me it was right at 70 added to that to let me know what the issue was. Total bill was 550 dollars but they would knock a 100 off if I took their service plan for 35 dollars a month and accepted a contract. I can only imagen if it had been a fan motor price would of been in the 1000s. LOL . Man this is shade tree wheel and deal if there ever was one. Guy I usually use was busy could not come, will give them credit they showed up that afternoon but affter contacting my guy he told me my bill would of been 235 dollars. Almost 400 dollars for a part anyone can order for 25 dollars. Capacitor. No sense in you guys charging that much then holding the customers hostage to buy a contract and charging 1500 percent mark up on parts. Do the math. Thats about what it comes out to.

    Norris Mechanical - plumbing - Updated July 2026

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