I've been very happy with my company that I had been with for nearly 20 years, but after such a long time, I wanted to see if there were other opportunities out there for me. I updated my profile in LinkedIn and signed up to receive emails when potentially interested jobs are posted. The next step was to update my CV... which I realized I had not updated since my school days! (Such is the case when you've been with and moved up the ranks of the same company perhaps?) I was referred to Lucent Education by a friend who had worked with them before so I sent a message to them and received a reply from Agnes. I sent her my old, outdated resume and let her know what my current role entails, as well as the types of roles that may interest me enough to consider leaving my current role. Agnes was very speedy with her responses and got back to me within days with the first set of updates and suggestions on my CV via Google Docs. I was able to review and accept or decline her suggestions with ease. She also asked several thought provoking questions to illicit more details from me. That was very helpful to me as I realized that I took some of what I did on a regular basis for granted and had not thought to put them into a CV. She was also helpful to identify sections where specifics would strengthen the task description (ie: "manage a team" vs. "manage a team of 10," "increase xx count" vs "increase xx count from 150 to 200 from 2019 to 2020") Overall, the whole process took about 3 weeks... and that's only because it took me about a week in between each of her updates to respond back. I wasn't in a rush to get this done as I just wanted to have it ready in case something of interest came up. Agnes never rushed me though, which I appreciated, and she always responded promptly even though I was not. After 4 revisions, I was very happy with the end result - not only in content but also in the visual aspect of the CV, which Agnes also laid out. As fate would have it, recently a job opportunity of interest did come across my way and I was very relieved to have my CV ready to go. Had I not, it would have been really stressful having to come up with one on the fly. I'm not going to go as far as saying the CV is why I got the job, but I'm certain that it helped - at the very least to get me an interview! Thanks Lucent and Agnes! Wish me luck on my new job! read more

Agnes got back to me right away when I first requested a consult and seemed to be ready to help. I was excited for my consultation and to begin working with them. Oddly enough, all contact has dropped off and now no one will return my emails or request for an appointment. Very bizarre and disappointing. read more

My experience with Lucent Education is awesome, I wish I can give 6 stars. I was looking to apply for business schools in bay area. (I am applying to Hass and Stanford GSB) I was recommendation to Tilia Wong who was a GSB graduates. I was so lucky to have found her, without her I can not finish my application. I just submitted my applications to these two schools this week and I haven't get the result yet. But at this point, even without getting into these schools, Tilia still deserves a 5 star. because the following reasons: 1. She gave me some practical advices. (For example, I was going to retake GMAT, because I only get 700, and Tilia suggest me to improve my other parts of application instead, Because she had 700 in GMAT and she was accepted to Standard. This saves me so much time and energy. Thank You Tilia! 2. GSB Essays are very challenging, it requires the candidate to think about life goals and Tilia is like my mentor, guiding me toward my goal. After the application, I have a clear view of who I am, and what I want. Thank you Tilia! 3. Dedication to quality. I purchased the unlimited revision, thinking I would get 3-4 reviews each essay, but I got 7-8 reviews Each Essay! The result is unbelievable. It showcase my strength and bring my stories alive. I was touched by my story and I am sure the admission officer will be as well. Thank you Tilia! 4. Great value in the price. Before I start the application, I thought I am paying a lot, but after the work, I realize I am paying only a fraction of the value. I happened to worked in a college application prep center, I used to charge people at least $10k for the amount of work Tilia did for me. All in all, I highly recommend Tilia as your essay consultant. If you need to know more details, Please feel free to contact me read more

I can't say enough about the service and Tilia at Lucent! I needed to update my resume and after a lot of research I contacted Lucent, where I met Tilia. At first I sent her a first draft of my resume and just asked for a revision. The turn around was QUICK, I think it was only one day! Due to my lack of direction and input what I got back was not what I expected. I told Tilia and then explained to her what I was looking for. The first round was completely my fault for not giving her my expectation, but she still agreed to revise my resume again. Once again the turn around time was I think only one day! She didn't ask for any additional payments even tho it was my fault, but I felt so bad afterwards that I ended up just sending her more money anyway. - The work was top notch - Quick service - Caring people - Fair pricing What more can you ask for? I wish I could give them more than 5 stars! read more

I was looking to make a career shift and knew I needed some help with updating my resume. I only knew how to update my resume for my current industry, but needed some guidance to shape it for the field I hoped to get into. I reached out to Lucent Education and worked with Agnes for the past few weeks. Updating a resume can often be daunting, especially when you're overhauling it for a brand new field, but Agnes has been so incredibly helpful each step of the way. Agnes was very responsive and gave constructive suggestions/revisions. She asked questions to better understand how to sell in my experience. Agnes also helped with formatting and language so that my resume looked clean, crisp, and concise. Overall, Agnes made me feel like she genuinely tried to understand my professional experience, and tried to look at my background through the lens of a potential employer. I am so happy with my final resume and am so much more confident in the application process. I could not have asked for a better experience! read more

When applying to transfer colleges, Agnes helped me polish my resume, common app, and the other short responses schools had asked for. While I later chose not to transfer, I was accepted into my top choice school, which is among the top 20 liberal arts school in the country. I have also since been successful in being accepted into summer programs and internships after getting help from Agnes to perfect my cover letters and resume. I truly enjoyed working with Agnes at Lucent; she were always able to give feedback on my work quickly enough such that I was able to get my applications in on time. I would have never been able to be so successful during my college years without her! read more

Tilia Wong is a gem when it comes to resume and cover letter editing. She facilitated all my inquiries and made the application ordeal a very pleasant one. Her feedback was direct, which in turn made the process very efficient. She took her time to go over each of my drafts (several of them) and addressed all my concerns. Given her industry experience, she certainly has an eye for picking up fluff and non-essential material, which helped me tailor my applications accordingly. Lucent Education can certainly call me a satisfied, repeat customer. read more

From creating a polished resume, to helping me build a college list, to helping me brainstorm for my Common App essay, to providing suggestions for every single college-specific essay, Agnes can do it all. The college application process is extremely overwhelming, and it can be difficult to manage if a student is working alone. However, Agnes helped me create a timeline, and she pushed me to stick with it. She was always available, responding to my emails/texts as soon as she got them. Her suggestions were extremely helpful. She constantly emphasized, "Show me; don't tell me." She helped me come up with thoughtful topics, and she pushed me to make my writing as effective as possible. Agnes also prepared me for interviews, holding video calls with me over Google Hangouts. I highly recommend Agnes. I don't know how I would have been able to manage all of my deadlines without her. She truly has her client's best interest in mind at all times. read more

When I first called Agnes, I wanted to consult about my application for master's program. Agnes was very honest about everything; she really tried to consider the best option for me instead of up-selling me with services. I worked on one essay with her and the result was great. She really helped work on my details as she knew the admission very well. Overall, I enjoyed the experience with Agnes. The communication was timely and Agnes very encourages you to think deeper and research more. I got into my dream school and please do not hesitate to give her a call if you are interested in the service! read more

Tilia is awesome! Her guidance was invaluable in my admission to my first choice business school (M7), which had rejected me in the prior year. A close friend recommended Tilia after an amazing experience working with her. With 5 rejections in the prior year, I decided to seek help for my re-application. After speaking to a host of admissions consultants (including ones from the bigger firms), I decided to go with Tilia. She turned out to be even better than I expected! Tilia really pushed me to dig deeper to present my best story. I especially appreciate her encouraging me to formulate a story that is unique and true to me. I ended up with stories/essays that I truly believed in and am proud of. Most importantly, I got into all 3 schools that had rejected me in the prior year! Tilia is great to work with. She's direct and efficient, answered all my questions with detailed reasoning, and responded promptly. She's amazing at picking up fluffs, allowing my essay to be clear and concise. Her fees are more than reasonable - it seemed obvious to me that she was not doing this for the money, but enjoys getting to know people and helping them present their best self. I am a very happy and satisfied customer. I highly recommended Tilia if you need guidance with your application (resume, essays and interview prep)! read more

When I started looking for a new job after years in the same position, I reached out to Agnes at Lucent. She updated the look and feel of my resume while making major updates to the content, really highlighting my accomplishments in a way that I hadn't even considered. She even outlined a few ways to start the process by utilizing my network, LinkedIn, and other strategies I hadn't really used until now. Now I'm in a new job, all thanks to Agnes! It was one of the best investments I've made on myself. read more

I needed assistance in updating and revising my resume and decided on Lucent Education. I knew I made the right decision immediately as they were very timely and professional with responses to questions that I had. Because of my particular resume and cover letter needs I was assigned to Tilia Wong. Simply stated, Tilia was awesome. She completely transformed my resume to highlight my specific transferable skill sets. All revisions were provided in a timely manner and she did a great job of communicating with me. If I ever need to update/revise my resume in the future I will absolutely contact Lucent again! read more

I purchased the "unlimited revision" for the resume services. During this process, I worked with Tilia Wong. The revision started when I gave her my version of my resume. Tilia asked me lots of questions about my experience and the projects that I had worked on in order to highlight my skill sets. We went over about 3 drafts of my resume till we get to the final product, which took about a week. She answers all my questions throughly and professionally. read more

As a graduating senior this year, I was in need for someone to update and review both my resume and cover letter in a timely manner as I was facing a good number of deadlines. I was lucky to have gotten the service from Lucent Education, specifically from Tilia Wong. She was great at helping me out in both. Not only did she provide useful comments during the process, she was also very quick to respond. If I were to need such services again in the future, Tilia would definitely be my go-to person. read more

I had the pleasure of working with Agnes on my resume. I wanted to change to a new field and I was lost on how to format my resume to the careers I was interested in pursuing. She was vey patient and offered great insights on the steps I should take in order to excel in the new field. It was very refreshing working with Agnes due to me being more confident in applying to new jobs. I'm more aware due to just going back and forth; maybe it's due to her giving me realistic possibilities of my strengths and weakness. I would definitely work with Agnes in the future! Thank you!! read more

I can't thank Agnes enough for helping me land two job offers with my dream companies that helped me to relocate to the Greater NYC area last year! She thorough reviewed my resume, cover letter, and did practice interview sessions with me. When I finally started working with her again for the six months leading up the job offers, it was definitely a re-learning process, but much needed and well, she got me those results! I do check in with Agnes time to time again on career coaching...she listens to my issues/challenges, and provides a simple solution, or just words of encouragement. I've worked with Agnes for my MBA grad application back in 2012, but after this career search, I'll definitely be sure to stay in touch with her. Thank you so much for helping me realize my dreams and now, I am working with a socially responsible, luxury jewelry company and just got back from Japan for a work trip with my new company! read more

I had the pleasure of working with Agnes last month to update my resume. After a few rounds of revisions, I'm really happy with the end result! She had great suggestions, provided honest (but encouraging) feedback, and asked some really tough (but necessary) questions that helped highlight my experiences and prioritize the right information. I'm in the middle of a career change so she even suggested some jobs that would be a good fit considering my background, as well as others that could be good transitions. All this with super quick turnaround! The job search process is not my favorite thing in the world, but working with Agnes helped put my mind at ease. I would definitely recommend! read more

Tilia is the best. She answered all of my questions. She has a quick response time. From the moment I spoke with her I was confident I could work with her. She changed a daunting task into a positive experience. Thank you Tilia. read more

Transitioning from a long-term job, I needed assistance fine-tuning my many job responsibilities, achievements, details and the like. I was seeking experienced/qualified resume editing, as well as advice. Agnes of Lucent education was a dream. She responded to my initial inquiry within hours and began working with me immediately (the next day). Agnes was responsive and available always. She completely understood what I needed and how exactly to go about executing what I needed, as well as wanted from a resume editor. She was quick, determined, efficient, helpful, sweet/kind, caring, trustworthy, competent, talented, skilled, etc.; and she gave fantastic advice and was extremely adept at editing, writing, formatting, and the like. She asked me the right questions, for which I provided answers that ultimately, truly impacted the strength and professionalism of my resume. She not only helped me but provided me with the tools I needed to understand what a resume should entail and look like. I recommend Agnes 1 million %. She was not only a pleasure to work with but a consummate professional. My deepest appreciation and utmost thanks to Agnes and Lucent Education. read more

I recently worked with Agnes on updating/revamping my resume and was incredibly happy with the end result. A little background... I had been working in media for a few years and decided to take a year off to do a little bit of traveling. I was nervous about rejoining the work force since I wasn't sure how my year off would look to employers. I reached out to Agnes for help on my resume since I wanted to make sure I put my best foot forward (now more than ever). She was extremely responsive, honest with her feedback, but also very comforting at the same time. She helped me with general formatting and verbiage, which was already extremely helpful in and of itself. However, what I found most valuable were her additional insights. She truly put on the hat of a potential employer, asked me questions that I didn't think to ask myself and incorporate this information into my resume. After a few rounds of revisions, I was so proud of the end product. I'm happy to say I've landed myself a new gig and couldn't have done it without her help/words of encouragement. read more