Compassion, follow through, phone system (I have been on for 20 minutes so far-this is an urgent…read moresituation and was told to call 1st thing to get same day appointment. Theres no way to get a live person. I wonder if there is a quality assurance person. Who ever is running this clinic needs some help. I have had tests run (without my knowledge or permission) and then the primary reason I am there is just treated like it's all in my head.

I have had right ankle pain and swelling for months. June 12 2025 I went to the Willits office…read more They had xrays done and found nothing outstanding. A referral for a MRI was supposed to be done. Today is July 7. After dropping the ball they finally contacted my insurance company Friday. Unfortunately they didn't give them enough information. I have left A message for the nurse in the past and never got a return call. I still can't walk when I first stand up. My wife just contacted them again, because my being nice is gone now.. Hopefully this will get resolved soon. There really is no excuse to wait for an MRI for a month.. if your in pain go to emergency..

Tribal Health medical facility in Lakeport is the WORST medical facility in Lake County!! Every…read moreother day the are CLOSED without warning to go sponsor one thing or another How about you stay OPEN --Monday through Friday and take care of your OAYING PATIENT's and act like a medical facility !! What a concept stop playing around and provide medical help. Whenever you call all you get is FIVE RECODERS How about have a hum answer the phones!!!' This facility should be SUT DOWN !!!

This clinic has major issues. The staff are not qualified, nor do they listen to the patient. The…read moresite manager at the lake county location was incredibly insensitive and dismissive, when confronted about tribal health staff shortcomings. They cancelled numerous appointments, claiming they would call back to reschedule but neglected to do so. No I do not recommend tribal health.

I came in when I found a tick embedded in my skin…read more They were very sympathetic and got me in and out in less than an hour. The NP removed the tick, and gave it to me with a form and a mailer bottle for mailing to the county health dept. to see if it had Lyme disease. Also gave me Doxycycline prophylactic. Fortunately it came back negative for Lyme. RCMS is a GEM and provides an extremely valuable service to the community. 5 STARS, thank you RCMS!!!!

We go to RCMS for our annual health check-ups and follow-ups as needed. Dr. Afsoon Foorohar and…read moreher team are fantastic! Always prepared, great listeners, empathetic, suggest lifestyle changes and alternatives to improve health through diet and exercise. I recently went to RCMS Urgent Care for a shoulder and neck sprain and x-rays needed for chiropractic care. The nurse, physician's assistant and x-ray technician were all excellent! The PA explained what was indicated by the X-rays and suggested that I begin taking Glucosamine & Chondroitin for joint health. I was very respectfully treated and the visit was extremely time efficient and professional. I am VERY pleased!

This place is horrible for ER visits. Do not go there. They gave me lethal injections to keep me…read morequiet while I was in pain and kept me unattended for days. Horrible staff. Worst experience of my life.

We have needed. To go to the emergency room twice and both times the staff has been prompt,…read moreprofessional and helpful. THe doctors and staff made the difficult situation much easier. This ER is a training hospital for other hospitals and has great staff.

Although not a Level-II Trauma Center AH Ukiah Valley employees are skilled at what they do;…read moreprovide basic medical emergency medicine exceeding the standards of "Rural Healthcare". Now a 'teaching' hospital, it appears that the organizers are recruiting for staffers from their Alumni and I believe this creates a synergy. No worries as office people accurately bill insurances and some x-rays are taken via hospital bed.

A horrible experience, and not in a good way. It is:…read more Almost impossible to contact this clinic, when you do get someone to answer the phone they are incompetent. I was repeatedly sent to voice mail, and the message on the voice mail was in Spanish! Uh, no habla espanol!?? If you do make the mistake of scheduling an appointment, they may make you see their PA, Lana, who is a whackadoodle, and totally not competent or fit to practice. She will give you a hug, but not much else. Don't try to get a referral to a specialist unless you are an ER case! If you ARE an ER case, go to the ER! The rest of the staff there, well, it's about what you would expect in Clear Lake, where if you hire someone, they might come to work high and in pajamas... Better hire 3 to insure that 1 shows up at all! What a bunch of losers. A terrible example of a medical practice in 2017. And this from Adventist Health, a company that supposedly understands the application of profitable medical care! We are folks with insurance and income. I expected to be treated better. To be fair, there are almost no medical providers here. I always leave the area to consume medical care, if possible. I suggest you do too!

I was referred to Dr. Lombardo for allergies, as I have been in emergency 4 times with anaphylaxis…read more(tongue swelling). I was told that I was Dr. Lombardo's first patient of the day...I waited 45 minutes, and he finally strolled in. No eye contact, didn't introduce himself, didn't offer his hand (shake), and didn't apologize for being late. I told him why I was there to see him - obvious allergic reaction to SOMETHING... He advised me that the only allergies he handles, are hayfever, etc. He couldn't help me. Here is why he gets 1 star. He is arrogant, rude to the patient and especially his nurses (support staff). I was livid as to how he treated his nurses. I left there in a horrible mood. He should NOT be dealing with people. His PEOPLE skills are lacking in every aspect. The following week I was back in emergency with my tongue swollen more than ever. The hospital staff at emergency were wonderful. I mentioned my negative experience with Dr. Lombardo with the nurse caring for me, and she said that he is the same rude, arrogant person when he comes to the hospital to check on patients. If this kind of "bedside" manor doesn't bother you then go see him. I will never recommend him to anyone.

Place is great. People are friendly and associates are always very nice. Care always is greatread more

"Patches of Care, Beatz of Love -- Adventist Health Clear Lake"…read more I was late. I was frothy. I was puffed when I should've rested. And yet -- instead of judgment, I was met with patience, humor, and care. Doctor voices circled like a chorus -- one strict, one doubtful, one sly with a wink. They weighed my lateness, my flaws -- and still, they placed a patch in my hand, not just cloth, but a seal of care, a sign I could carry forward. The nurses became guardians in my myth -- Lacey humming steady, Lezlie drumming life back into my rhythm, the Intake nurse prowling like the Matador's shadow. Isaac -- larger than life, gentler than air -- asked me to swap beds, with eyes that saw deeper than my words. Ziggy lifted smoke into the spotlight, whispering levity, reminding me that even "bad" is only another way of trying to rise. And in the middle of it all -- before the shuffle, before the chariot seat, before the laughter at pants inverted -- I turned, reached for what is truest: "I LUV YOU C." That moment held me, steadied me, through the spotlight trial, through the patch parade, through the gentle correction of those who forgave "as long as it doesn't happen again." I was carried out humming -- sixty beats per minute, steady as a drum. Nurses smiling, Isaac watching, Ziggy's smoke curling upward. And when the dawn came, when the driver's seat laughter met me with warmth, when the day's small blessings -- even two sales, a hundred bucks net -- proved that life rolls forward fresh and golden, I found the words again, unchanged, forever true: "I LUV YOU CANDY."

BEWARE!!! This doctor has absolutely destroyed multiple patients lives. She has been installing…read morebladder mesh sling into patients incorrectly and now a whole team of surgeons is having to repair her work. She should not have a medical license. DO NOT USE THIS DOCTOR IF YOU WANT A GOOD QUALITY OF LIFE!!!!!

Dr. Jeannie Pflum saved my daughters life (and probably mine)…read more I had no idea I was in labor, as it was still quite early. But my water suddenly broke, and I rushed to the bathroom. I was horrified to discover it was blood, and immediately got into the car with my husband and rushed to Sutter hospital. I knew something was very wrong, and I was terrified. Dr. Pflum rushed into the hospital (it was her day off). Everyone knew the severity of the situation, and I knew in my heart I needed an emergency cesarean right then, right there. I had a placenta abruption, and there was no time. All she could do was to look deeply into my eyes, hold my hand, and tell me it was going to be ok. This was an extremely rare situation where timing was of the essence. Usually this is something you talk about and discuss. But had she waited any longer my daughter would not have survived. It turned out to be a matter of seconds. She (and her staff) saved her in the knick of time! This was nothing short of a miracle. Thank you Jeannie! We love you.

This is specifically directed at Salah Sherif, MD. The staff and nurses were great but this is not…read morea doctor. I repeat, this man is not a doctor. (https://www.linkedin.com/in/salah-sherif-73a1029a/overlay/about-this-profile/) NOTE: No exaggeration of circumstances, this is exactly what happened: I was ambulanced in from a high speed motorcycle crash from Thunderhill race way (90mph+). I had a golf ball sized bump on my left temple, shoulder was jacked up and sticking out, and I was in a very bad state from the hit to my head (Cracked my helmet). The ambulance staff and nurses were great. As they were wheeling me into a room, I saw a guy sitting in what appeared to be a closet watching Youtube videos on his phone. Not trying to be funny but I thought it was the janitor. The nurse, (Can't remember her name but her husband was also a veteran), got me set up, spoke with me, and just was there to sit with me and make me feel comfortable. Thank you! A "Doctor" came in, and to my surprise, it was the guy sitting in the closet watching Youtube. He came out, asked me some questions which I could not understand as his English is terrible. Took a quick look at my shoulder and left. Said nothing about the golf ball sized bump on my head. From my vantage point, he went back to his closet and began watching Youtube again, I could hear it. I was in disbelief but OK, we are waiting for the Xray. He comes out again after the Xray and said I have a Shoulder Sprain without going into any details. I saw that my IV was out of my arm and told him to put it back in so I have the pain medication. I had to ask him 3 times to do this and even showed him. He left the room again and the kind nurse did this. Where do you think he went...back to the closet to watch Youtube. The nurse sat with me until my ride came and we just talked which really helped take my mind off of the pain and shock. I would think a Dr. would show more interest in a patient that just came in from a horrific crash and at least be concerned with a concussion that was visible from my forehead. Maybe ordered a CT scan at a minimum. I then started thinking maybe this guy forged his Medical training when he came over from his country. I just could not believe this is a doctor. If you get seriously hurt in Willows, California (ThunderHill Crazies...), I hope you have another choice at this facility. Salah Sherif, MD could get you killed by not going through proper procedures and showing a little more concern than wanting to get back to watching his Youtube. Must have been a good show?

My 98 yr old Mom was transferred from an hour away for Rehab here. It's a REAL hospital with lab,…read moreX-ray and a hospitalist on site. Such an upgrade from SNF Rehab. Great staff providing solid care hard working with super kindness. I'm a nurse and I can attest that they are on the ball and competent. Don't let the distance, size of the place or decor (converted elementary school) fool you. This place is a gem!!