I did not end up buying from this PetSmart, but they sure are nice. They have a great selection of…read morethings for your pet and the customer service is so nice. I needed to have something shipped and sadly, this one does not deliver. The staff was so kind in trying to figure out how to get my items from their store to a home about 20 minutes away. They really tried. Thank you so much for helping me and I will buy from you when I am actually in the area.

I would give them no stars if I could…read more Our second visit to the GF store was a huge disappointment. We booked a different groomer this time, and right away she refused to groom my 50 lb shepherd mix--first because of shedding (which is exactly why we made the appointment), then claiming my 11-year-old dog was "too old." When I asked for a better explanation, the manager backed her up instead of addressing the issue. Meanwhile, my dachshund had already been taken back. When I picked her up--after paying a high price--it didn't look like she'd been properly bathed. She still had visible dander, smelled like she'd just been sprayed, and her feet weren't cleaned. It's hard to believe she received the full service. Before leaving, I saw my shepherd mix in the grooming area, calmly being combed on the table. Later, the manager told me she was "too difficult" and wouldn't allow grooming--even though she hadn't even been bathed. That didn't match what I witnessed. Between the poor service, lack of honesty, and overall treatment, I won't be returning. I'll be taking this complaint to upper management. I wouldn't trust this store or that groomer with my dogs.

The customer service at Tailwaggers is so great. They spent so much time with me on the phone. I…read moreneeded an order delivered about 30 minutes away from them and sadly, they don't deliver. They did not care that I was not going to be able to buy from them. What they did was give me numbers of other local places that may deliver and even talked to me about toys for older dogs. They were just so nice and I can't wait to actually go there and shop.

My granddaughter and I had a super fun adventure today in Whitefish at Tailwaggers DIY Dog wash…read more The staff were very friendly and welcoming. Our dogs were very happy after the event. The shopping was very nice as well. We would definitely recommend this place.

I've been bringing my 90-pound Rottweiler mix to this groomer for years, and they've been amazing…read moreevery single time. They always take such great care of him, and he actually enjoys going--no small feat for a dog his size! The staff is friendly, professional, and clearly experienced. The facility is always clean and welcoming, and I've never had anything short of an excellent experience. Consistent quality, great communication, and genuine care for the animals--highly recommend!

These groomers do a great job! I highly recommend them. They do a prompt job on my two dogs.read more

**Extremely Disappointed and Concerned About Safety Practices**…read more I had taken my 9-month-old Rottweiler to The Dog Club for several months, trusting that he was in a safe and professionally managed environment. Unfortunately, I later learned that the owner had knowingly allowed a highly reactive--borderline aggressive--Sheltie to interact with the general dog population for over two years. I first became aware of this dog's unstable behavior during a Saturday class led by one of the trainers, and I had hoped the situation was being responsibly managed. It was not. Eventually, I received a call notifying me that my pup had been involved in an "altercation." What actually happened was far more serious. The aggressive Sheltie had lunged at another dog, rebounded into my Rottie, and when my dog tried to set a boundary, the Sheltie escalated. My dog was left traumatized and had visible scabs on his neck after the encounter. As is often the case, the larger dog was unfairly blamed. The fact that this Sheltie had a long history of reactivity--and was still being allowed to roam freely among other dogs--is completely unacceptable. Using the general dog population as a "buffer" for this Sheltie's behavior was reckless and dangerous. Most reputable daycares would never allow this dog to remain in group settings, let alone for two years. To make matters worse, when I met with the owner to express my concerns, she took absolutely no accountability. Her proposed "solution" was to isolate my Rottie behind a gated area where he could watch other dogs play, while staff would spend one hour a day with him--an arrangement she admitted was also being used for the Sheltie. In other words, my well-adjusted, social dog was being punished for defending himself against an unstable dog who should never have been in group play in the first place. The Dog Club failed my dog, and I would strongly caution other dog owners--especially those with large breeds--to think twice before trusting this facility with their pets' well-being. The owner herself even stated that her staff cannot handle my Rottie as he is "too Strong". That should probably be put in her advertisement then!

I have taken my dogs here for a few years, both for boarding and daycare. The staff has always been…read morenice, and I fully trusted them to care for my dogs. Recently I took them in, and when the webcams came on, I saw that one of my my dogs had an extra collar on. I called to make sure it wasn't a shock collar, and was assured multiple times that the collar was not capable if shocking, it only beeps or vibrates. I was also told the collar would only be on her for short periods of time. I was watching the cam extra, to make sure my dog was not reacting badly to the collar, and saw the video attached. My dog (white/red on right hand side) was just standing there, no bark or anything, and obviously the collar either shocked or vibrated. My dog goes spinning out of view, and is still losing it a bit when she comes back in view. The employee takes the collar off and puts it back on a few seconds later. I called immediately and this time the owner answered. I let her know I was on my way to get my dogs and told her to have the collar taken off immediately. She asked what kind of collar my dog had on, and I told her it looks like a shock collar and asked if they use them. AGAIN I was told, this time by the owner, they don't use shock collars, they only vibrate. When I got there to pick up my dogs, she stated that what I saw online was just the first time the collar had vibrated (this was at 1:00, and she had been wearing it since at least 10 am when the cameras turn on) and that's why she had a strong reaction. When I asked to see one of the collars, they finally admitted the collars do have the capability to shock, they just "don't use that function" the lead trainer came down and tried to explain that they had taken the collar off multiple times, but had to put it back on again. Unfortunately, I know this not to be true. The only time they took that collar off was to adjust it. He admitted the collar was put on shortly after they got there, which was somewhere around 8 am. Whether the collar shocked my dog, or just vibrated, I know that the owner, lead trainer, and the lady that is usually at the front desk, all lied to me, and they used an e-collar without letting me know, didn't remove it when my dog had a strong reaction to it, and they used it in a manner that is outside their own policy, as the owner herself told me they should only be on for short periods. This situation would have been easily solved with a little honesty during my first call. Unfortunately, my dogs won't be returning, and I would never again reccomend this business for anyone who needs trustworthy care for their dogs.

I would highly recommend GingerBred Dog Care and April for your doggie walking needs (as well as…read moreboarding). She loves all furry creatures and will give your friend that extra attention he or she craves. I've seen her in action with Brixton, Ginger, and other dogs so no reason to leave your dog in a kennel ever again!

Where to start.... meeting April, and her meeting my little Lucci has literally changed our lives…read more Lucci is a rescue, who suffered some abuse in his previous life, and was holding quite a grudge. I've had a few different dog trainers attempt to work with him, with slow to no results. He's a challenging little guy, but an absolute love (full of kisses) once he trusts someone... but that was a very small circle of friends and family (most of whom don't live in LA). So, I was without reliable care for him. It was preventing me from being able to travel for work as much as I needed to, and was also sad for him to have such a limited social circle. Then, a friend at work told me about April. I will admit it took a few weeks to call, and I was expecting similar results as we've had in the past. Our appointment finally came, and well.. what happened next still amazes me. Within an hour, not only was she able to pet and leash my usually untouchable-by-strangers dog, but he was rushing up to give her kisses?!!?!! I was shocked and happy and emotional and just so very very relieved. In the last 6 months or so, she's been working with Lucci regularly, and the change in his demeanor is astonishing. He's a new little man. He has overcome an aversion to big dogs, made friends with many other dogs and returns to me happy and relaxed. I'm able to have friends over to my house without being concerned about him being aggressive, and needing to go in his crate (where he would bark non-stop). Instead, we now have a great routine for having people over, and he is actually excited to see friends come over to the loft. I've been able to travel stress and guilt free, knowing that he's having a fabulous time in my absence. ....and this last week, for the first time since I've rescued him, he was able to go to an off leash dog park. He did great! No issues with dogs or people, and just enjoyed himself. I'm so incredibly grateful for what April has done for us both.

Years ago I lived in Kalispell. I used Connie and her husband to care for my cats…read more Since then I moved out of state. Connie has continued to email me spam and otherwise unwanted and unsolicited political and religious emails. I have asked her numerous times to remove my email from her data base with no success. I now am seeking legal injunction against her for harassment. BE WARNED! She is a very religious and political person and will try to share her viewpoints on you even if you dont wish for her to!

From the owner: Pets-Plus visits your home as many times as necessary, walking dogs, throwing balls, brushing,…read more"loving on" dogs and cats, all aspects of animal care. We transport if needed, to appointments, play times, etc. Pets-Plus administers medications and special diets! Overnight stays available. Eighteen years in business; many recommendations available! Discount to new clients.

We've used Trina for 6 months now - cleaning our home and our vacation condo AND taking care of our…read morefuzzy kids. She and her husband absolutely LOVE animals and our dogs love them! They do a fantastic cleaning job as well and we've recommended them to our friends and business colleagues for both cleaning and pet sitting.

From the owner: Pet Sitting & Care, Administer Pet Medication & Injections, Home Sitting for Security, Detailed…read moreHouse Cleaning, Window Cleaning (Inside & Outside), Gutter Cleaning, Dog Waste Removal, Poop Pick Up