We have two large mixed breed dogs who have separation anxiety and the owner and her staff have been beyond wonderful in working with us to make the grooming experience easier on all of us. They are the only groomers that we have ever used who I feel truly make the well being of the dogs the priority. Ours are truly "Lucky Dogs" and I cannot recommend Lucky Dog enough! read more

They did a great job with my Pomeranian who was badly overdue for a grooming and cut his ears rounded just the way I asked for. He was so soft and fluffy when I picked him up, I couldn't have asked for a better job! He looks amazing. Will definitely be going back and the price was more than fair. read more

I have had dogs for 30 years and they are the best dog groomers I have used. Highly recommend Lucky Dog.

Lucky Dog came highly recommended by a number of local friends so I decided to try it out. Lisa greeted Charlie and I warmly when we came through the door. I have had Charlie for 3 years and he gets groomed every other month. I drive him to another town and he's there 3 - 3 1/2 hours. Lisa did the same job in a little over 2, as she focuses on one dog at a time. Charlie came out looking handsome, smelling great, and happy. Very pleased to have this new business in our town, and I am happy to support local so I will be back. read more

Lucky Dog Day Spa - Pet Groomers Near Me - Longmeadow, Massachusetts

THE WORST! I just brought my dog last Sat 8/1/20 and I have been to this groomer 3 times before with no problem. I specifically continued with this groomer because my dog did not get "kennel cough" However this past Saturday, the groomer Robin, who was new to me as well as all of the staff on that day. So I specifically stated to Robin the groomer who was going to groom my dog that he is very sensitive to kennel cough and that they do/will sanitize everything before he is done. Robin snickered and replied " well you can't really prevent kennel cough because it is everywhere."WRONG ANSWER... I SHOULD HAVE LEFT right then and there but because it had been OK in the past I left my dog to be groomed! Now my dog is at Hampden County Veterinary Hospital, VERY sick with kennel cough! SO they can not possibly clean or sanitize the place between dogs! BUYER BEWARE! it cost $65.00 for the NON sanitized grooming of my dog on Saturday and $325.00 so far to treat my very sick pup! For Sure I will snicker and tell everyone I know, in town and out, just how terrible this dirty DOG SPA is!!! DANGER STAY AWAY read more

Extremely dissatisfied with service. The first time I brought my dog there, his cut was great. The second time, his cut was sloppy, choppy, uneven and just plain awful. I contacted owner who stated, "I helped a novice cut him but she's brand new so it might not be exactly even in some places". She offered to "fix" my dog's cut however, I declined. If the owner was willing to let my dog leave there looking like that, she has no business fixing anything. Did not even offer a partial refund. Owner has a duty to inform patrons that groomer is not experienced, not to let patron's dog be their guinea pig! read more

I don't do this EVER! However, I am very disappointed by the way I was treated by the owner at Lucky Dog Day Spa. Last week I had an appointment for my dogs for grooming at noon. I was running 10-15 minutes behind and was told she had to cancel the appointment but immediately offered a new day and time. The new appointment was today - when I arrived and greeted by the owner she said my dogs were not on the book for today. I said "are you kidding me"??? She said I must have been mistaken because she is booked through May! EXCUSE ME, I was not mistaken you made this appointment - apparently she did not write it in her appointment book. I was very confused, frustrated, annoyed!! She said "sorry lady, you have the wrong day and time"!!! And proceeded to wave at me saying "bye Lady"!!!! She was extremely rude and unprofessional!!! I would not recommend this business to anyone!!! Thank you Lacey for taking a poop in the front office before leaving read more