The worst customer service. A friend of ours told us about this place. Said they weren't very nice but it was cheap. The first time my dog went here they weren't welcoming and very rude (not to mention the place is gross) but they were cheap and took my doodle in quick. Second time, we were late because a doctors appointment went way past the time it usually goes. We were 18 mins late. We called ahead of time to let them know and sincerely apologized. As I walked in with my dog the two women were so rude and almost tagged teamed me. One very rudely mention a late fee; I said sure, I would absolutely to pay for that. I'm late, I understand. I apologized up-and-down MULTIPLE times saying it would never happen again and that I was embarrassed we were late. They both kept making comments to the point I no longer felt comfortable leaving my dog in their hands. I was very kind and asked for my dog back. They said no, no need because the lady would be out of money now. I again asked for her back and they finally gave me her. As I was leaving they were swearing at each-other about me. I felt like I was at a dirty principles office. These women have ZERO customer service. And are very rude. If you just want a cheap place, this is for you. Don't except to also revive the warm and fuzzies. read more

My last experience at loving touch was extremely disappointing not did i pay more then pet smart or petco But our dog came home not smelling good and with random hairs everywhere.. when I called the owner to ask if he had been bathed she had such an attitude in her voice and simply said that yes he was bathed and that they groom animals sooooo .... Then she rudely hung up on me .... Thank you loving touch I will no longer bring my dog nor recommend this place at all. read more

Needed to find a new dog groomer due to my last place closing down. I'm not sure they even knew what they were doing. When my husband brought the dogs home, it looked like they were just washed and blown out.... read more

I am absolutely thrilled with the team at loving touch! My white German shepherd was blowing her coat & I couldn't get ahead of it. Not only did they fully groom her but she hasn't looked this good in years. Her coat is once again snowy white! She wasn't caged while drying which is super important to me; in fact she was standing in the front shop window when I went to pick her up. She looked absolutely regal! This grooming team does not disappoint. I am a very happy Dog Mom!!! read more

Michelle is the best. My dogs always look and smell amazing when they leave her. Her prices are super reasonable and she's fast. I love that she doesn't have a ton of dogs there she crate them. Your pup will have little if any exposure to other dogs, and they're never put in crates - they room free behind a gate with her so they're safe, which I love. I have a sheltie, an Aussie, and a pit mix and she doesn't amazing work with all of them. They all get sent home with cute little bandanas too which I love! read more

Loving Touch Dog Grooming - Pet Groomers Near Me - Enfield, Connecticut

First cut for our pup and Michelle and team did such a great job! I recommend and will be a returning customer.

Loving Touch is a wonderful place to take your dog! Very nice, clean welcoming place with the best people you could ask for! Definitely ask for Kathleen! She does SUCH a great job with our puppy and is probably the sweetest person ever. Very reasonable with prices and they will make an appointment for a time that works for you. Give this great little place a try! read more

Two separate dogs in the last couple weeks have had infected paws from this place ! One is my sons and one is my friends dog. If you don't know what you're doing when cutting nails then DONT DO IT ! read more

if i could leave 0 i would. had an appointment booked for my labradoodle, and upon arrival they were upset he was a doodle and thought he was just a lab. i was very clear when i booked my appointment he was a labradoodle. they said come back later this week i said i can't i have to work that is why i made the appointment for today. she then said ok next week and i said that's okay ill find somewhere else. she followed up by say that's fine we don't want to work on your labradoodle anyway. so incredibly rude. i can't believe i was going to give them money. i would recommend not even giving them the chance and finding somewhere else for grooming needs. read more

I have two corgi/golden retriever mixes and I am very particular about the way they get groomed so believe me when I say this place is wicked good. The staff listened to my specifications without rolling their eyes. My dogs are perfectly groomed from nose to tail -- nails, sanitary trim, ears, teeth, etc. And of course I love the little bandannas and the cheap price! read more