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    Lucky Dog Grooming

    3.2 (10 reviews)
    Open 8:00 am - 5:00 pm

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    RUINED DOUBLE UNDERCOAT! This is my dog before and after what was expected to be a regular wash, brush, and trim. He is an active outdoor dog, who enjoyed daily hikes in the snow or summer days, and I expect to pay the necessary price for any additional grooming needs he may have, which has never been an issue in his 8 years... but as you can see in the after picture, his DOUBLE UNDERCOAT HAS BEEN COMPLETELY SHAVED AND RUINED. The groomer shaved him within a 1/4 inch of his skin! I got a phone call AFTER they shaved him saying it was too much work to brush him out. The groomer kept stating "It'll grow back," as if he'd never in his life heard of a dog with a double undercoat (if they haven't, they shouldn't be in business grooming dogs). The reason for this? The groomer said he didn't have the time to do a blow out, and his clippers wouldn't go through the thick undercoat, in which case THEY SHOULD HAVE CALLED ME TO PICK UP MY DOG to take to a different groomer who either had the time or the tools to do this correctly. "He looks like a husky. I left his main and bib. He doesn't look bad. It'll grow back." and so many more infuriating comments to justify butchering my dog. His tail is half shaved, he has patches of long fur sticking out between his back haunches, his facial scruff has been completely butched, the tip of his tail was cut blunt. The only thing they got right was a nail trim! The cost involved in correcting this is going to be exorbitant, including winter wear to protect him daily since his insulation has been destroyed, a pending Vet's visit for skin care, and ongoing grooming care (for the next YEAR!) to ensure his double coat grows back without issue. And that isn't even to mention this all happened right before we go into the snowiest months of the year. WHAT WERE THEY THINKING! Honestly, at this point, I'm considering additional action to recover the cost of everything involved to correct this (IF it can be corrected). If a groomer is INCAPABLE of completing a job correctly, they shouldn't just shave the damn dog! I am so furious about this that I told myself to take a full day to calm down before writing this review. A full day later, after speaking to my Vet, I'm even MORE FURIOUS. I will take action and share this review widely to ensure this doesn't continue to happen.

    Gouges on face from clippers
    Holly P.

    Nice people, nice place, INCOMPETENT dog groomers. I took my three terrier mixes in for haircuts for the first time. What a huge mistake. Instructions were to shave them all to the skin from nose to tip of tail. Not confusing at all. One dog came out fairly well, but they didn't bother to shave his butt. The next one had bald spots where he was gouged with the clippers on his face and ears. Also didn't clip his butt. My 3rd dog looked like he had never been groomed at all as they barely took off any hair, and his head was not clipped at all. And they didn't shave his butt, either. All this and more for $150. What a rip off. When I called Randy to ask why so much hair was left on the 3rd dog, he claimed that people don't usually mean what they say. Idiot. I made an appointment for my dog to be shaved down like I asked, but decided against letting these people ever touch him again. Just don't bother with this place. Very substandard quality.

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    Perfect Paws Pet Salon

    Perfect Paws Pet Salon

    (18 reviews)

    I'm so impressed! Trying to get our Chewie in ASAP after getting skunked. Our home de-skunking…read moreworked pretty well, but he was already in need of a good grooming since our experience at a pet wash wasn't stellar. His undercoat was ridiculous--the more we brushed, the more he shed. So after the stinky cheese incident (see what I did there?), I was thrilled to get an appointment from a cancellation the same week. So today he went to the Salon, and let me tell you, they are NOT salon prices which almost scared me off. The love everyone had for dogs, and the respect they had for our preference for a natural look will keep me coming back...as long as I can quit procrastinating. :D Everything you could want from a groomer.

    I have been bringing my pets here for a few years and have noticed the quality of the service has…read morebeen declining in the last year. Then I showed up for my appt on Wednesday and the pet salon was closed and the voicemail box was full. There was no notice on the door and none of the neighboring businesses knew what was going on. I finally received a return call on Saturday and was told that their computers were down and they closed for the week. I questioned this because the last time I was there they pulled out an index card that all my info on it, then she told me that the owner was ill and I suggested it would have been helpful for someone to put a notice on the door and she changed her story again that the owner had a family emergency... hard to know what the true reason is, but I do know that I will not be returning.

    Lucky Dog Grooming - groomer - Updated August 2026

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