Great service! I have found them to be very accommodating when I need to have my dog's nail…read moretrimmed.

The best clip joint ever. The owners are so kind and professional. My neighbor's dog felt the vibe…read moreand our visit was a positive experience.

Negative star review. I made an appointment for my dog to have her haircut and was told they needed…read morea rabies vaccination certificate. I scrambled around and paid extra to get the vet to do one before my appointment. Dropped my dog off. I was informed about 30 minutes later to come pick her up because they wouldn't do her... The vaccination had to be done a couple days prior to the haircut per their rules, and i had told them when i dropped her off but was assured it would be ok... It screwed my whole day up. I was polite but I told who I thought was a manager how I thought about it being bad customer service. As I was in my car getting ready to leave, the owner came out and started screaming at me. Even threatened to call the cops on me! I will never go back there again. Nor will I ever refer anybody to a place with such bad customer service. Minus stars if there was such a rating!

I took my sisters little malti-cross in to be groomed last week. My sister lives in a senior…read moreassisted facility. I didn't realize it but the poor baby was matted badly close to skin although the top layer looked brushed. The tail looked painful. They gently shaved her leaving as much hair as they could. She was happy and comfortable with the groomer. She was really cute when she was done and they put the bows on her collar instead of tying them in her hair (although cute it pulls doggies hair). She was strutting her stuff coming out of the place so I could tell it was a great experience for the dog. They also offered to start doing a brush out to prevent the issue from ever occurring. These ladies are great! Gentle and easy with the client. Everything I had hoped for.

I am heartbroken and furious. My 13-month-old golden retriever, Maple, was attacked during her…read morefirst overnight stay at Pocatello Pet Lodge on July 18-19, 2025. She came home with at least 13 puncture wounds across her back, ribs, and neck. No staff member informed me of the injuries, and no one even noticed they had occurred. Before this, Maple loved daycare here. But in April 2025, the facility was bought by Best Friends Pet Care, and the quality of care has drastically declined. When I dropped Maple off for her overnight stay, the staff was rude, disorganized, and admitted they didn't even have a kennel ("house") ready for her. Despite purchasing their highest-tier package and bringing her crate, they kept her in a temporary chain-link kennel the entire time. Additionally, I did not receive the 'bedtime photo' I paid for until after her stay was over. The photo, attached, shows she did not sleep in her crate, as they promised and claimed. When I discovered her wounds at home, I immediately called. The manager and staff were unaware Maple had been attacked. Based on her numerous injuries and her timid personality, this was not a single bite--it was a prolonged, unsupervised attack, possibly by multiple dogs. Staff later admitted they are severely understaffed and required by corporate policy to book at 110% capacity. Although they refunded her stay and offered to cover the vet bill, they claimed they could not identify which dog(s) harmed her. This means the aggressive dog(s) has not been banned or separated and may still be attending daycare and boarding. I will never take my dog back, and I strongly recommend you do not either. Maple survived only because of her size--if this had happened to a smaller dog, I believe it would have been fatal.

This place is amazing! I've started taking my dogs in to self groom them and everyone is super…read morehelpful and nice. They have the best prices plus products to wash and groom your dogs. Plus a punch card! I highly recommend these guys to everyone that see my dogs

Mountain View Veterinary saved our dog - twice. Dr…read more Blanchard reassured us about the big cyst on Arrow's elbow (no need to operate ;-) She focused on Arrow's hemorrhagic gastroenteritis (bloody guts), even though she didn't have symptoms when we brought her in. Good thing, because Arrow got sick again the next night - and Dr. Blanchard had prepared us to do what we could for her at home. Mt. View also squeezed our dog in that very morning, treated her with urgent care, and we were able to take her home in a few hours. They called to follow up and make sure Arrow was improving, were available on call, and provided more supplies as soon as we needed them. And this was all during the Xmas-New year holiday week! We really appreciated expert consultations from Dr. Blanchard in person, and from highly skilled vet tech Monica. Thank you to the wonderful vets and techs at Mt. View. We will be back! (In contrast, a different vet in town handed off Arrow's checkout to an inexperienced vet tech who could not answer questions and gave us wrong information. And they charged a LOT more $$$ than Mt. View.)

They are crooks. Someone posted a donation for my dogs procedure he supposedly needed and they…read morewouldn't give the donor back the money . They said they'd put it in their donations fund for others. All because they wouldn't work with us on a payment plan for the rest. The donation made was500 dollars! And if they have a so called donation fund for others WHy wouldn't they offer assistance to us a little. We could've gotten the rest needed. So I told them to send the donation to another vet willing to work with us. They said no . That they'd keep the money because it was. An anonymous donor. Little did they know I'm the one who'd posted for help with my dogs procedure on fb and I would posy to find that generous donor to let them know to retrieve there kind hearted offer to my little Smokey dog. I told the mountain view people I DIDNT WANT THE REFUND FOR MYSELF BUT TO TRANSFER IT TO ANOTHER VET SINCE THEY TOOK THE DONORS PAYMENT ANYWay and it was for my dog! Not a strangers! They lied and tried to say they wouldn't be giving me money to me. I ASKED IF THE DR WAS REMEDIAL AT UNDERSTANDING I NEVER ONCE ASKED FOR THE MONEY TO BE GIVEN TO ME! LYING B*****! I ASKED IT TO BE TRANFERED TO ANOTHER VET! THEY ARE CROOKS, LIARS AND DONT CARE ABOUT ANY ANIMALS MEDICAL PROBLEMS ONLY THE MONEY! THEY SUPPOSEDLY CHECKED MY SMOKEY OUT THERE, THEY TOTALLY MISSED HIS HERNIA AND A GROWTH ON HIS LITTLE NECK AREA! BAD TO TAKE YOUR PETS THERE. NEVER AGAIN!

Been great! Started taking a foster Husky here last year and she loves it. And they loved her…read more After she was adopted I started bringing my Mal/Shepherd mix and it's been great. Everyone is always friendly and my dog gets excited when we arrive. Great place for your dog to socialize with other dogs. Both dogs I have taken to the pet lodge come home exhausted. Which to me, means they had a great time!

Our dog has spent several weeks at the Pet Lodge when we travel out-of-state to visit family. He…read moreis placed in the group for larger dogs and enjoys playing with others both inside and outdoors. We believe he is well cared for and socialized during his visits. If you need overnight or daycare for your dog, we would recommend considering the Pet Lodge based on our positive experiences.

When my puggles passed they were there to help with final arrangements. Even though I looked like…read morea mess they took charge and even mailed a nice card of condolence. It meant alot.

they were so kind to my baby Boe and saw that he's just the sweetest baby ever!…read moreI was so scared! They helped me Thanks to everyone at Alameda Pet Hospital they are definitely where my animal babies will go and I'll recommend them every chance I get!! steven and Annie Quinton Tuxedo Boe's Mom and Dad James Bond and Binxy too

I'm sad to leave the review that I am: I started with them when I got my puppy. I paid for the…read morepuppy package, and was very happy with the care we received. We just went in for his first year's vaccinations, which aren't a part of the puppy package, of course, since he's over a year. I was offered to buy the vaccination package, which will supposedly include all of the vaccinations for my dog for his life. I was happy to participate in their new program because I'd had such great experiences for the first year. When we went to check out, they charged me for the vaccination package *and* today's vaccination fee. Apparently, if one buys the package, it doesn't count for the current year, or maybe only if your appointment is on the same day as when you buy the package - which is presumably the majority of the people to whom they market the package: those who are getting vaccinations. When I asked for clarification, I was told the charge was correct. I cannot fathom how buying a package which pays for the dog's vaccinations *does not include the dog's vaccination fees*. It's pure dishonest marketing, at the very least. They're already expensive, but if the business practices are honest, and the quality is good, I'm happy to pay a little extra... but if they're not honest? I'll have to take my dogs somewhere else from now on.

Horrible place!! You never ever get to see or talk to a licensed vet! They lie about your animals…read morecondition to up the price of the visit! Then they tell me $118 to have my sweet cat cremated, they never told me it was an additional $77.25 to get his ashes back until 2 days later! Had I known that I would have just brought his body home and buried him! When you try to dispute anything with the so-called manager, she is rude and argumentative and actually called me a liar!! I've spent almost $800 at this plAce in the last 6 months and now they have me questioning how much was hyped up bullshit just to get my money!! Don't do business there!! They lie and withhold information because all you are is a dollar sign to them! They could give a shit less about your animal!!

We have been completely satisfied with the docs and staff at Alta for the past 9 years. We've had…read morethree cats and two dogs who were patients there. We had a cat who had received an erroneous diagnosis from somewhere else. Our vet was able to correctly diagnose Bill's condition. Together we came up with a plan of care for him. He was able to live well for another 3 years with the proper treatment. Currently we have a dog with pretty bad arthritis in both of her elbows. We have been using alternative therapies as well as pain meds to keep her mobile and active. We've used red laser light therapy as well as acupuncture. These modalities have been helpful. The staff love her and treat her so kindly.

This was my first visit with my new puppy. From the phone call until my appointment every…read moreinteraction has been wonderful. When I arrived I didn't experience a long wait and I found out the offer plans where you can pay for the basic needs of a pet monthly. Which is super helpful to be able to plan for. I am glad this is the vet hospital I decided to take my little baby to.