They did a lovely job on my nails and the owner and his wife were super kind and friendly. They…read morereally took the time to listen to what I wanted and did an amazing job. Thank you ! I will be booking again.

The store looks like a little house on the outside and the place is run by the two owners, Andy and…read moreKim (cute little married couple). I had Andy fix 3 of my broken nails and he was very quick and got the shape on point! I was very pleased and best of all it was really cheap. I'll definitely be back to see them for a fill when I am in the KW area.

Jennifer is the best! Does amazing work and is so quick :)…read more All the other employees do a great job too (when I forget to pre book)

Beautiful nails and experience every time. I've been going here for years and can't recommend them…read moreenough.

Rough treatment. Nails not shaped the same, some rounded others almost square. Service not the…read moregreatest, they all spoke their own language so nobody could understand them. They had a hard time understanding instructions from their clients. I will never go there again.

The service was great! They had very friendly greeting as soon as I walked in with no appointment…read more I told them I wanted a fill and colour. They asked if I wanted my cuticles cut and I said sure and they gave me a reasonable price. I was very pleased with the cleanliness and professionalism and the outcome of my nails! The nails were a perfect length and the quality of the work is one of the best! I definitely would recommended! Note: The guy that did my nails mentioned to me they've been under new management for the last 3 months and they understood and spoke English really well.

Excellent service received from the owner, Sandeep. I spoiled myself with an awesome 45 minute…read morerelaxation foot massage and pedicure, which was the best pedicure I've ever had. No more going to the assembly line type services after this outstanding experience. She provided professional, very sanitary and luxurious service from a comfortable massage chair. I'm recommending her to friends and family, and have booked a manicure next!

Great manicure! Nail tech was very professional and did a good gel application. I am a guitarist…read moreand my nails would always break. So I gave them a try and the results are fantastic! I only required one hand done (guitarists who play fingerstyle technique need nails for the picking hand but not for the fretting hand). Now my fingernails are, 'hard as nails' LOL! They charged me half price because I only had one hand done. Will return again! Rob Y.

MAKE AN APPOINTMENT. It took an hour (basically) for my girlfriend n her friend to get pedis and my…read morenails I had to take a break to care for my kiddo. But good staff. Expensive but great.

The ladies were super sweet and amazing. Would for sure come back when I am back to this area!!!read more

Rude. Rude, Rude. The owner Tracey is so so rude. I used to…read moredo my nails with Kim who was the best. When Kim left, i switched to Tracey just because she is the owner, i tip her all the time without getting any thank you but i decided to overlook it. I went there this morning to book an appointment (after many phone calls without answer), she couldn't even say hello, no customer service whatsoever.

I've never been one to be overly selective when it comes to my nail care however, those day are…read moreover! I love this place, they do amazing work, they are all so friendly and welcoming. This is the only place I will ever use now. I started with them in Feb 2026 and I haven't looked back

Best salon in KWC. Eila's Nails & Spa, located at 36 Northfield Dr E in Waterloo, ON, is highly…read morerated for its modern, clean environment and skilled, friendly staff who provide detailed nail art, Spa mani and pedi packages with serveal Spa packages from collagen and etc.

Sandy is amazing I have been going to her for the past 5 years. Her attention to detail is…read moreimpressive. The salon is clean and well maintained and always has a welcoming atmosphere. I usually get both my hands and feet done at the same time. The citrus leg scrub and massage is not to be missed. I love the looks of the updated French manicure or the imaginative patterns, finishes and sparkle which bring me compliments daily for my nails. Shellac or chrome all have my Bio-Gel nails looking lovely for 3-4 weeks.

My 14-year-old daughter went to this salon to get her nails done. Before I left her there, I made…read moreit clear that her nails shouldn't be too long. By making it clear I told the mail employee this. I asked them how long the service is going to last and if it would be alright for me to leave for 15-20 minutes. He reassured me that would be fine. I had some errands to run, so I left my daughter with money for the service. When I came back, I saw that her nails were really long. I voiced my opinion immediately. They insisted she wanted them that way. I get it, she's a teenager, and she might want things different from what her parents want. But at the same time, if she went in there and asked to do something risky, like vaping, would they just go along with it, ignoring what her parents say? I called them up after we got home to ask why they listened to a teenager over a parent. But all they kept saying was, "She picked them, she picked them," in broken English. I know I messed up by leaving her there alone, but a few days later, one of her nails broke badly. I didn't want her to get an infection, so we went back to ask them to fix it. They did, and we left. Then, a few days later, another nail broke, but it wasn't as bad, so I managed to remove it at home. But then, after 7 or 10 days, another one broke really badly. I had to take her back in. At that point, I just told them to take all the fake nails off. And then, they charged me $22 just to remove them! We originally paid $80 or $85, I'd have to check the receipt. But adding on another $22 after the whole ordeal that didn't sit right with me. Before handing over the $22, I asked them to explain why I had to pay that much. My daughter's nails kept breaking, so we kept coming back because we didn't have a choice. After I questioned the $22 charge, a younger employee, maybe their daughter, told me I didn't have to pay. I thanked them and left. But as I was leaving, I heard the employee who removed the nails yelling in their language. When I got to my car, they came over to my car and blocked me in, asking for the money. I didn't want to cause a scene, so I went back inside the salon and paid the $22. But I told them I'd be reporting this to the Better Business Bureau. I'm really unhappy with the service we got.

Jolene the owner is amazing as well as the ladies who work with her. The team is always welcoming,…read moreaccommodating and very friendly . I often visit for manicures and pedicures and always have a great experience. I bring my mom with me as well as my daughter. My nails always look great and I never leave disappointed! Krista

A warming atmosphere, beautiful service, joyful All of the clients are comfortable, as well as…read morethe best professional experience love it!! Mention Lisa

I have been going to this nail salon since before Covid and have always been satisfied with their…read morepedicure. They give a massage with hot stones and hot towels. Feels great. There are a huge number of colours to choose from. In and out under an hour! I made an appointment for gel nails for the first time (going to a wedding)and I can't stop looking at my hands. They are exactly what I wanted.

Don't go to this nail salon I caught scabies from this nail shop while doing my toes a month ago…read morebeware!