I adopted Holly, named by PAS - a female puppy (mixed Shepard, Labrador & Terrier). She was found…read morewalking with her mother on 480 by a kind lady who stopped & opened her car door for them to get in, then took the dogs to PAS. Shortly after was I lucky enough to adopt & renamed her Sadie. This wonderful pooch lived 12 more years providing me with unconditional love & pure joy & was never a problem. I'm sure hoping there are dogs in Heaven so we can meet again. Thank you, PAS!

I am sorry to leave a poor review, but it is not merited for higher. I first reached out to Parma…read moreAnimal Shelter (PAS) a couple years ago, and had an excellent encounter; however, they tried to persuade me to adopt a very sick older cat that required near weekly visits to the vet for medicine and ongoing wellness, because I still worked, and at this time, continue to work because I cannot make it financially if I do not work. I am 76 this month, and work out of necessity. I declined, and did not adopt at that time. Because I received basically good first impression, I went back to see if I could get them to take a kitten that I adopted and because of my advanced age, it was proving too much for me to care for the kitten. I had a complete file and vet records for the kitten I adopted and who turned a year in April. I completed a very detailed (as requested by PAS) bio on the kitten I was requesting they take. It said I would hear within three to five days; however, it is nearly three weeks, and I have not heard from them. Notwithstanding, in the interim period, I decided that I could not cast out the kitten from the wonderful home I had and was giving him, especially due to my anemia and issues previously from a feral cat I had adopted from another shelter, I had to have my newly adopted kitten declawed, which was done when he was very young, and recommended by my vet. He came through it tremendously and it has not hurt him at all, but has saved me from the continuous heavy bleeding from his innocent scratches and playful ones, from my anemia. I hemoraged when I was 40 years old and nearly died, and suffer from it today, 30+ years later. Since I have not heard from PAS regarding my application, I believe their silence in responding to me on my application for their taking my kitten is because I was up front about the declaw surgery. I have been attacked by other shelters when I even asked about it, and I understand that if done to an older cat it is very harmful, but for young kittens, it hardly affects them, which was 100% true with my kitten. There are exceptions to every rule, and I have found it to be true, for all the cats I have adopted and accepted for free, because my Pomeranian Poodle of 14 years, whom I adopted at 4mos. old died in 2023, and I contiuously cried, as she was like my third child. I still mourn my baby Grizzy. I did extensive research about declawing cats, chose not to do it on a five year old cat I had accepted who needed a home. That cat was beautiful, but she bit me deeply on the first day and the last day I had her, which was 8 months, and I gave her back to the woman who loved her, and who when she married, her husband was alergic to cats, so, being that it was my landlord's sister, I took the cat. I have educated myself on cats by watching professionals on YouTube, and I have learned alot. My daughter, who at one time had 12 cats, taught me a lot and told me that I needed to get a kitten, not an older cat like I had been adopting. After giving back the 5-year old that bit me, I adopted my current cat. He is a wonderful cat, orange and white Tabby, and is loving, the kind that they kiss your face and purr loudly while loving you. My daughter came over when I adopted the kitten, at 4-6 weeks old, and his name was Morris. When my daughter held him and he started loving on her, she said, "Mom, from all the countless cats I have had none of them did this, which I always wished one had, she said you must name Morris, Romeo, which I did. You could not help but fall in love with him, and that is why in the silence to my application for PAS to take him, I decided I could never part with Romeo. I did not mean to be so verbose in this posting, but not all cats are the same and not all situations in one's life are the same. I read the reivew about too many helpers at PAS and not enough space and they left, so I know that their silence is not from lack of helpers, which I suspected initially. In any event, I am writing this because of the principle of promising a response within three to five days. Thank you.

This is one of the hardest I've ever written. In late August, I adopted a Shih-Tzu Mix that I was…read morehead-over-heels in love with. Being that rescue dogs often come with unknown histories, I rescued her knowing there would be challenges ahead. I loved her. I spoiled her rotten. My family adored her. I gave her 110%. And it turned out, that with her specific anxiety and PTSD, she wasn't the right fit for my particular home environment, which no one could have known until she started living with me. I was literally devastated. I am an animal lover and can't stand people who "give dogs back" - a dog is a commitment - but my little dog's health (and mine) were being affected. When the time came to make the decision, I received so much support from Sanctuary staff, volunteers, their preferred trainer (WoofWise Training) and their preferred vet (Tremont Animal Clinic). We all mutually agreed it was the best decision. The staff went above and beyond to quickly help find her a safe and loving foster home within their committed foster roster. She is now in the care of a foster mom who adores her, and she is doing so well. The Sanctuary has not "blacklisted" me, and in fact continues to support me in hopefully someday finding the right match. Less than 48 hours later after making that choice, my family dog passed away...and they were extremely compassionate about me with that, too. I believe in their mission and will stay on as a volunteer for the organization. Senior dogs are the most overlooked in the shelter (in favor of puppies) and often don't get the support they deserve, especially in Cleveland. Everyone, especially the Executive Director Deb, care so deeply about senior dogs and have committed their lives to this cause. If you are looking for a loving, grateful, deserving, funny (most old dogs are) furry edition for your home, consider The Sanctuary. I can't recommend them enough and the lifesaving work they do.

From the owner: The rescue, adoption, and lifelong care of old dogs abandoned in pounds and shelters.read more

Adopt from an animal shelter! Without a doubt. A no-kill shelter? Even better. The lovely staff…read morehere absolutely adores their little four-legged friends and the volunteers are superstars, too! I was able to walk around without being nannied. I was encouraged to play with the fur babies. And when we decided on a bonded pair of senior brothers who look more bovine than feline, WE were the ones treated like rock stars. Being able to get nearly all the essentials there with a teeny-tiny price tag was a sigh of relief and that money goes back into the shelter, too. If you or your charges have sensory issues, I would recommend ear protection as it does get loud, but that's just par for the course at nearly all shelters. This place is the real deal!

How can I give any place with kittens and puppies anything less than 5 stars? And this place has…read morelots of them. As clean as they could be, non profit and a no kill shelter. They always have lots of toys and leases for sale that are so cheap; you'll surely say "Keep the change". They do have a vet they work with nearby. They are always in need of blankets, donations and volunteers.

The staff do great work here taking care of the fur babies…read more Every holiday they have baskets to raffle off to help raise money for the care of the animals. I always buy tickets. They even have a tree with ornaments with gifts requested. You can take it and bring a gift back. If your looking for a fur baby or to just help donate then this is a good place.

I have been treated very unfairly by these people. I am a domestic violence survive of 12 yrs. I…read moreapplied to their pet pantry which I received once. Then they accused me of defrauding the pantry. I am banned for life. Not so much as a phone call or conversation before they determined this. I have reached out several times to clear this up. No one will talk to me. Its a bunch of bull. Be careful if you accept the help they offer.

What a wonderful medical group! They are VERY accommodating (my husband and I have tricky…read moreschedules, and our pets have a LOT of special needs) and efficient, but that is not what makes them so special. The doctors, vet techs, vet assistants, groomers, and even the people in reception are warm and friendly and CARING, especially Holly, Mel B. (Our kitty Reggie is in LOVE with her!) and Drs. Walker and Mitzi. They all listened to our questions and concerns, and they treated us with kindness and patience. It is clear that they wanted us to understand every part of the appointment, and they made sure to get our informed consent about entry procedure or treatment. And the way they treat our kitties? Amazing. After every appointment, they called us "just to check in with how the patients are doing". You can really tell that they love animals. On a sad note, we recently lost out 16 year-old cat to cancer (he was being treated by an amazing oncologist at MedVet, by the way). When we had him put to sleep at Medvet (see my other review for THAT horror story), the folks at Bartels and Busack sent us condolences and a sympathy card even though they were not the ones who euthanized him. Their tech, Vince, was especially sympathetic and compassionate. Thank you for the comfort, B and B.

I went there for years and paid their ridiculous prices because their sign says they do 24-hour…read moreemergency care. They don't. When I did have an emergency during hours and I thought my dog was dying, they wanted to charge me a $200 fee to have it reviewed by their board to see if they could get her in. I never went back. You'll also wait 30 minutes to see a doctor every time you go there. Why don't they just adjust their appointment times? Don't know. You'd think they'd provide top tier service with the prices they charge.

The Vet took the time to really truly listen, and she didn't try to sell something that wasn't…read morenecessary. I'm not judging all vets, but many use every symptom as something that needs to be treated with some kind of surgery and follow up appointments, and it ends up costing thousands of dollars. Greystone was so honest with us. We thought we were taking him in to be under anesthesia, and the Vet introduced us to a dispensary for pet meds. Bear was ok within a few weeks. The Vet was so upfront and honest, and cared more about our dog than finance. Highly recommended!!!!

Had my cat spayed there, although by Heartland Mobile Vet. Seems like a nice clean place.read more

We bought two beautiful Goldendoodles...went for one and left with two! They were crate trained…read morewhen we got them at 9 weeks and 10 weeks. He puts them on a schedule and I was so appreciative of that ! They are pretty much house trained after just a few days . He was very patient as it took well Over an hour for me to make a decision about which dog to choose. So far so good.

Beautiful dogs, but their business came up when I searched rescue dog groups so that I could donate…read morea dog crate. This is a breeder and should not be in that search.

Family Pet Clinic is a place we trust our furry babies. They give them the best care and love since…read morewe've been coming here in 2005. Our pups love Dr. Slazak and all the staff. Whenever they have an appointment, Honey is so excited she runs in the back to greet everyone. They have went over above and beyond for our pups, we love the Family Pet Clinic!

We (Chewbacca "Chewy" and Mr. Wiggles) are all set with our vaccinations! Once again, GREAT SERVICE…read moreALL AROUND! Now, let me be clear: Dr. Litwak was not entertaining the idea of having the boys over for playtime--it's called setting boundaries! All jokes aside, we feel incredibly fortunate to have Dr. Litwak and his phenomenal staff as our Shorkies' trusted caregivers. Thank you for the excellent care and genuine kindness you show each visit! Sincerely, Patte b.e.