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    Northeast Ohio

    2.8 (62 reviews)
    Closed 10:00 am - 4:00 pm

    Services - Northeast Ohio

    Animal shelters

    Pet adoption

    Community Service/Non-Profit

    Northeast Ohio Photos

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    Their building

    great place, for veterans I would suggest here do not go to other places you will get your personal property stolen I do not want to call a place out they are helping some needy people but their service is not good at 2100 Lakeside Avenue East but here at the VOA the opposite the front desk people are nice the case workers, intake and all personnel are really professional and good they do their job very well and they need nothing from no body that telling something or saying that their management is good if all those people are doing their job well and need nothing from you. then I would say management is doing its job well. I feel secure here as I am a veteran of the United States Armed Forces. I was treated way better here than anywhere else.

    Craig L.

    I've been in here on multiple occasions, and I have had two friends that have adopted animals from here with zero issues. Sadly, a lot of these reviews are from faceless people who have only put one review to bash this place so I don't give it much credibility. I also donate as much as I can as far as supplies they need. the people that volunteer here are saints donating their time and resources to help animals. I highly suggest if you can donate anything around the house or any type of food for these animals. It is always greatly appreciated.

    Jessica C.

    scam * puppies covered in feces * owner clueless * manager rude * unprofessional * unclean Please, please get your new furry friend from anywhere else. On 07/15/2021, this facility hosted an event at Thirsty Dog in the flats. They advertised a puppy named Willow on their Instagram account, stating that she would be available at the event "on a first come first serve basis." [see attached photo] I took off of work, showed up very early, and waited. I was one of the first people there. About 20 minutes before the start of the event, a woman showed up and asked when she could take home Willow. I questioned the volunteer (let's call her Emma) about this, and she informed me that the director promised the dog to this woman but that the other dogs were available. This is a classic bait-and-switch, which is an illegal tactic. Emma felt very bad about the situation, and I know she was just following orders given to her. My mother and I called the facility to speak with the owner, Jeff, who apologized for the incident and informed us that the manager had been fired for her actions. Without us prompting him, he offered me a free dog which would be comparable to Willow. I called often, checking to see if there were more puppies. One time they offered me a beagle as a comparable dog to a chihuahua... Another time, they immediately put me on hold for 20 minutes, and when they finally answered, they had just gotten done adopting out the dog I was calling about. Today, 08/25/2021, I saw doxie puppies posted to their Instagram at about 9AM. I called and left a voicemail at about 9:30AM. They called me back when they opened at 10AM, and informed me that they would hold the dog I wanted in the back until noon. I arrived at 11AM and held the puppy. The place smelled absolutely foul, and some of the puppies were covered in their own feces. I was told that the dog would be $200, but I informed them that Jeff told us we would not have to pay. According to the manager, Jeff did not recall this conversation. The manager informed us that we misunderstood. Then she changed the story and said that Jeff misunderstood. My mother called and was angry about the constant lies we have been told. The manager hung up on her, and proceeded to call my name out in the shelter to find me. She motioned for me to hang up the phone on my mother. She told me "you're an adult" and that she would not speak with my mother, nor would she let her in the building. The shelter broke their promise. I was honestly willing to pay for the dog even though they revoked their promise, but after the way I was talked down to by the manager, I left. Also, it turns out that Emma was the one fired over the incident, not the manager - even though Emma was just doing what she was told. DO NOT GO HERE. They will lie to you left and right, and they are not taking care of the animals properly. It breaks my heart to see all of these poor animals being neglected. This place should be shut down. Please check out these reputable shelters instead: Cleveland APL Lake Humane Society Rescue Village City Dogs Friendship APL Parma Animal Shelter Cuyahoga County Animal Shelter Lakewood Animal Shelter

    I adopted a great puppy here, very affordable. Had all her shots and was spayed for no extra charge. Great people working there, I got in and out fairly quickly. This place does a lot of great work with a low budget and I'm so impressed with how they run a place like this. And now I have a super amazing friend! It's been one of the best experiences ever.

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    Page 1 of 2

    Ask the Community - Northeast Ohio

    Review Highlights - Northeast Ohio

    Dogs that my sister has adopted from the Cleveland SPCA on Brookpark Rd.

    Mentioned in 2 reviews

    Read more highlights

    The Sanctuary For Senior Dogs - Rei - available for adoption - November 2018

    The Sanctuary For Senior Dogs

    (1 review)

    Old Brooklyn

    This is one of the hardest I've ever written. In late August, I adopted a Shih-Tzu Mix that I was…read morehead-over-heels in love with. Being that rescue dogs often come with unknown histories, I rescued her knowing there would be challenges ahead. I loved her. I spoiled her rotten. My family adored her. I gave her 110%. And it turned out, that with her specific anxiety and PTSD, she wasn't the right fit for my particular home environment, which no one could have known until she started living with me. I was literally devastated. I am an animal lover and can't stand people who "give dogs back" - a dog is a commitment - but my little dog's health (and mine) were being affected. When the time came to make the decision, I received so much support from Sanctuary staff, volunteers, their preferred trainer (WoofWise Training) and their preferred vet (Tremont Animal Clinic). We all mutually agreed it was the best decision. The staff went above and beyond to quickly help find her a safe and loving foster home within their committed foster roster. She is now in the care of a foster mom who adores her, and she is doing so well. The Sanctuary has not "blacklisted" me, and in fact continues to support me in hopefully someday finding the right match. Less than 48 hours later after making that choice, my family dog passed away...and they were extremely compassionate about me with that, too. I believe in their mission and will stay on as a volunteer for the organization. Senior dogs are the most overlooked in the shelter (in favor of puppies) and often don't get the support they deserve, especially in Cleveland. Everyone, especially the Executive Director Deb, care so deeply about senior dogs and have committed their lives to this cause. If you are looking for a loving, grateful, deserving, funny (most old dogs are) furry edition for your home, consider The Sanctuary. I can't recommend them enough and the lifesaving work they do.

    From the owner: The rescue, adoption, and lifelong care of old dogs abandoned in pounds and shelters.read more

    Parma Animal Shelter

    Parma Animal Shelter

    (9 reviews)

    I adopted Holly, named by PAS - a female puppy (mixed Shepard, Labrador & Terrier). She was found…read morewalking with her mother on 480 by a kind lady who stopped & opened her car door for them to get in, then took the dogs to PAS. Shortly after was I lucky enough to adopt & renamed her Sadie. This wonderful pooch lived 12 more years providing me with unconditional love & pure joy & was never a problem. I'm sure hoping there are dogs in Heaven so we can meet again. Thank you, PAS!

    I am sorry to leave a poor review, but it is not merited for higher. I first reached out to Parma…read moreAnimal Shelter (PAS) a couple years ago, and had an excellent encounter; however, they tried to persuade me to adopt a very sick older cat that required near weekly visits to the vet for medicine and ongoing wellness, because I still worked, and at this time, continue to work because I cannot make it financially if I do not work. I am 76 this month, and work out of necessity. I declined, and did not adopt at that time. Because I received basically good first impression, I went back to see if I could get them to take a kitten that I adopted and because of my advanced age, it was proving too much for me to care for the kitten. I had a complete file and vet records for the kitten I adopted and who turned a year in April. I completed a very detailed (as requested by PAS) bio on the kitten I was requesting they take. It said I would hear within three to five days; however, it is nearly three weeks, and I have not heard from them. Notwithstanding, in the interim period, I decided that I could not cast out the kitten from the wonderful home I had and was giving him, especially due to my anemia and issues previously from a feral cat I had adopted from another shelter, I had to have my newly adopted kitten declawed, which was done when he was very young, and recommended by my vet. He came through it tremendously and it has not hurt him at all, but has saved me from the continuous heavy bleeding from his innocent scratches and playful ones, from my anemia. I hemoraged when I was 40 years old and nearly died, and suffer from it today, 30+ years later. Since I have not heard from PAS regarding my application, I believe their silence in responding to me on my application for their taking my kitten is because I was up front about the declaw surgery. I have been attacked by other shelters when I even asked about it, and I understand that if done to an older cat it is very harmful, but for young kittens, it hardly affects them, which was 100% true with my kitten. There are exceptions to every rule, and I have found it to be true, for all the cats I have adopted and accepted for free, because my Pomeranian Poodle of 14 years, whom I adopted at 4mos. old died in 2023, and I contiuously cried, as she was like my third child. I still mourn my baby Grizzy. I did extensive research about declawing cats, chose not to do it on a five year old cat I had accepted who needed a home. That cat was beautiful, but she bit me deeply on the first day and the last day I had her, which was 8 months, and I gave her back to the woman who loved her, and who when she married, her husband was alergic to cats, so, being that it was my landlord's sister, I took the cat. I have educated myself on cats by watching professionals on YouTube, and I have learned alot. My daughter, who at one time had 12 cats, taught me a lot and told me that I needed to get a kitten, not an older cat like I had been adopting. After giving back the 5-year old that bit me, I adopted my current cat. He is a wonderful cat, orange and white Tabby, and is loving, the kind that they kiss your face and purr loudly while loving you. My daughter came over when I adopted the kitten, at 4-6 weeks old, and his name was Morris. When my daughter held him and he started loving on her, she said, "Mom, from all the countless cats I have had none of them did this, which I always wished one had, she said you must name Morris, Romeo, which I did. You could not help but fall in love with him, and that is why in the silence to my application for PAS to take him, I decided I could never part with Romeo. I did not mean to be so verbose in this posting, but not all cats are the same and not all situations in one's life are the same. I read the reivew about too many helpers at PAS and not enough space and they left, so I know that their silence is not from lack of helpers, which I suspected initially. In any event, I am writing this because of the principle of promising a response within three to five days. Thank you.

    Secondhand Mutts - Our dogs are socialized in a cage-free environment at The Mutt Hutt.

    Secondhand Mutts

    (7 reviews)

    Tremont

    Fabulous organization. After searching high and low, they found the perfect dog for our family and…read moreshe has been amazing. She got pneumonia and almost died before she came to us, but the volunteers at Secondhand Mutts nursed her back to health and gave us such a gift! Forever grateful!

    The owner could call you back when you ask them too. I was going to adopt one of their Dobermans…read morebut was told after I filled out the application that "we think you do too much with your dogs." My Dobermans have been therapy dogs, scent dogs, tricks dogs and competition obedience dogs.. not all of them have been the same. I then pursued another Doberman with another rescue to see if it would work because they didn't know anything about the dog. In the middle of this, they contacted me to say they may have made a mistake .. I said I was involved in this now and I have to follow through. Unfortunately the dog did not work out .. I messaged them last Thursday and was told that they were open for adoption and that I was approved as the email stated.. messaged them on Friday to tell them I was coming on Monday to see the dog and then was told someone else just got approved and was coming to see the dog. I was told they held the dog for me and I said that's good because you were the reason I didn't come to begin with. You get no response when you ask whoever runs the place to call you.. I would not recommend this service to anyone!

    City Dogs - Cleveland - Formerlcitydogwger ablanket hogand the beßtboyever!!!

    City Dogs - Cleveland

    (3 reviews)

    Cudell

    The cleveland kennel moved locations a few years ago so I figured it's time to update the yelp!…read more I adopted a dog in August and have nothing but good things to say about city dogs AKA the Cleveland Kennel. After finding some cute dogs on the website and filling out the meet and greet google form, I was quickly responded to. http://www.tinyurl.com/meetacitydog The kennel is a very new and clean looking building on Detroit Ave. I was paired with an adoption counselor who met with me in-person and let me meet the dogs I wanted. He was also able to help me by listening to the traits I was looking for and match me with some doggos. I fell in love with the dog I eventually adopted based on his suggestion! Once I signed the papers and paid the adoption fee, they were flexible and allowed me to pick up my dog after his neuter surgery. They provided a cute goody bag full of treats, toys, scarf, and offered a free engraved dog tag which I really appreciated as a first-time dog owner! I appreciate that the adoption fees are $61 ( and even go down to $21 on certain days/months of the year.) which include county registration and all the medical fees before taking the dog home. This price point was much more reasonable to me then the cost at other locations like APL which are $150-200. I really respect what they do at the kennel. They have hundred of dogs at one time and are often working at full capacity while also having to accept any dog off the street. Plus they try their best to give the dogs a good temporary home. You can tell the volunteers are super passionate about the dogs! After adopting my City Dog, I really appreciate how I feel part of a community. You can join a FB group for adopters and can ask questions, share memories, funny pics, etc. Plus they do "city dog alumni" events which gives you the chance to meet other dog owners.

    This place saved a life tonight! I found a 2-3wk old dirty lethargic kitten splayed out in the…read moremiddle of Detroit Ave with several cars stopped around it. It was quite the scene but fortunately after I scooped it up and spent over an hour calling around, this place took her in at 7pm on a Saturday! They will take strays that are too young to survive on their own. I called MANY places and every emergency vet from Cleveland and North Ridgeville to Warrensville and no one will take a stray kitten! Animal control was off for the night per the non emergency line but I called this place (not sure how it is different but the number is not the same) and they took her in. Thank you!

    Northeast Ohio - animalshelters - Updated August 2026

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