Very disorganized. Reschedule after reschedule. If you like to waste your time and your PTO this is…read morethe place for you!

After experiencing an emergency and needing to be seen quickly Ludlow Dentistry did not waste time…read morein getting me in for an emergency tooth extraction! Very much appreciated. Having been a long time since going to a dentist, they were understanding of why and took great care with performing what needed to be done. An extra, EXTRA special thank you to "Jessica" who went out of the way to make me feel comfortable the entire time!!

Just updating my review as it has been a few years and probably important being post covid now…read more It has been difficult getting two cleanings a year but I can see the efforts as they have their system send out messages if you opt in for a notification of availability. This was my case as I had availability to come in today. I had Makayla as my hygienist for the afternoon and she was by far the most informative individual I have had since coming here. Helps to that I asked questions which I always forget outside of dental visits. She also had a good choice of pandora music playing which I feel helped her get through that end of the day evening push. They have a cancer screening and a gum laser treatment now which I chose not to do at this visit. Upsetting to see two one star reviews from people who have chosen to only review minimal places. I have yet to have any negative experiences other than post covid scheduling which many industries are still playing catch up with.

My visit was for a quarterly cleaning. Once again, I had a great visit: friendly, thorough and…read moreprofessional. I highly recommend this office and staff.

I really enjoyed my first experience at Boulder Brook Dental! The staff were warm, welcoming and…read moreprofessional! The office was beautiful and very comfortable immediately putting me at ease! I look forward to being a happy patient as they help me bring my dental health up to speed !

From the owner: Boulder Brook Dental LLC provides dentistry, Invisalign treatment, sleep disorder treatment, teeth…read morewhitening, TMJ services, implant restoration, and more to the Wilbraham, MA area.

Very polite and helpful. Got adult retainers, my old ones were old and I had a tooth bite issue due…read moreto poor former orthodontist. They fixed everything and were affordable!

My son just had his braces off today and I have the say results are amazing. The result was…read moreactually quicker than we anticipated and we are thoroughly pleased! We split the payments between two years of FSA BENEFITS. The financial impact was not as terrible as we thought and actually quite easy.

Not empathetic. Shady billing practices. Pressures low income patients into expensive treatments…read morenot covered by insurance. High turnover in staff. Dr Ahmed did not stop working in my mouth after I was wiggling with pain, pulling away from him and vocalizing that it hurt. He never apologized. This office billed for a visit with him that I never attended. Office manager Shannon will people please you and ask for Google reviews until you bring up an issue. Then, she turns into who she really is - a rude individual not concerned with your experience but concerned with making $$. New dental office told me to report this office for their unethical practices.

My first appointment went well but after all starts to go down and in less than 2 months for…read moredifferent reasons they had canceled 2 different appointments. As well All the system has been down for days and their even don't call you to cancel your appointment, because they don't keep physical records of the patients to advice that our appointments need to be re-schedule due that they has problems with their system. Dr. offices should keep physical records of the patients and no just on computer, because tecnology also fail. As well you need to be careful, because I see that the technician sometimes don't talk you about some new charges that hasn't been included in the treatment or accepted by your insurance without asking you. My English writing is no great, but I think you all will understand.

My son just completed Invisalign treatment and we couldn't be happier with the results - exceeded…read moreour expectations! We liked having the flexibility to change trays at home without going into the office frequently, but when we did go in for appointments, the staff was wonderful. The offices are super clean, and you'll feel very comfortable with the friendly office staff. Dr. Smith is extremely personable but also makes sure that the treatment is going as planned, making adjustments as needed to ensure a great outcome.

From the owner: Specializing in: - Dentists…read more- Cosmetic Dentistry - Orthodontists

After 30+years I received a letter telling me I was not welcome to come back. It was over a…read moredispute about having a cavity. They stated since you have decided against treating the diagnosed decay, we feel you should seek dental treatment from another office. Best advise they ever gave me. Went else where, found out there was NO DECAY!

Excellent. Everyone in the office is very friendly and helpful and they provide great care. They…read moreare honest & caring and you leave feeling confident in the work that was done.