I see Lukes claims to have veteran roots but I know they have shunned and ignored veteran organization involvement. Plus their car wash stinks. On the other hand, Family Express welcomes veterans with open arms. read more

Don't waste your money. Got the $15 wash and i still need to wash my truck and apply my own tire shine. Not worth it at all read more

So I went to this car wash when I meant to go to rainstorm but a train stopped on the way so I ended up going here and I'm SO GLAD I did. Definitely the best car wash I've ever had done on my car. Only paid $5 and my car was shiny and unrecognizable. Definitely coming here for all my car washes read more

So where to start. If I could give ZERO stars O would. Having never gone here before (but will never go back) I bought the $20 wash thinking this would be great. Well that was a lie. First the young lady worker is sitting on her phone on the curb as I am pulling i to the wash. Im guessing she washes the passenger side. The other guy half @$$ washes the driver side, while my car goes into the wash and our friend sots on her phone. Go thru the wash in probably under a minute and half. Come out to check because I knew it couldn't be a $20 wash because I was im there for less than 2 minutes. Guess what soap all on the passenger side. I go around and now the girl is on the driver side and my man is just standing there talking to her. So i go thru again and now the driver side has soap all over it. I go talk to the guy there and he says yeah we only have one part kinda working so. Then I was like I am cutting my losses and left. DO NOT WASTE YOUR MONEY AT THIS PLACE you get a better wash at Speedway or Family Express down the street. You have been warned!! Worst car wash anywhere! read more

This car wash can be very busy especially in the winter months when people are trying to get the salt off their cars. Anyway, they are much cheaper than many places I have been, charging only $5 per wash. They wash off the backside of your car with brushes and the rest is automatic. Quick, easy, fair priced. read more

S5 and I would go to speedway. Car came out and front still dirty and full of road grime. Employee said he would wife it off. There was too much to wipe off. Employee stated it was only a $5 wash. Well I don't care if it is a dollar. Your in neediness to give me a clean car. That was not the case. Just lost a customer as there are other options. Went to Speedway and their $5 wash cleaned the front of my car. Amazing!!!!! Do not recommend. Attached photo of front of car. read more

Lukes $5 Car Wash - Front of car after going through wash and they would not re wash. Very upsetting. Will never go back!!!!! - Car Wash Near Me - Valparaiso, Indiana

New owners. New attitudes. They broke off my sister in law's antenna on her brand new car and explained that warning #26 on the WE ARE NOT RESPONSIBLE FOR THESE PROBLEMS board stated specifically that breaking off windshield wipers is actually one of the many services they don't charge extra for. There's a great car wash down the street to the right next to the harley dealer, behind the gas station that has just updated everything. Self service, but they take responsibility for what they do. Avoid this place if your car isn't rusted out. read more

Wash Up / Lukes. Bad management, bad car wash, track record of accusing paying customers of stealing?! So I pull up and pay at the machine just like everyone does. Signs say pull forward etc. So I very slowly pull forward. No employees anywhere in sight. Machine not moving. So what am I supposed to do just sit there doing nothing? So I very slowly at like 0 mph pull forward some more, hoping this will get the machine to turn on, still nothing. After like a minute next thing I see is an employee all the way at the other end of the machine throw his hands up in the air like he's pissed off. He walks up and I say 'is this thing on?' Instead of saying sorry he didn't see me pull in, or sorry we are understaffed, he says "you skipped the kiosk". WTH?! Basically calling the a customer who just paid a thief. Then he says that I was about to wreck the car wash machine. Apparently you are NOT supposed to follow the signs that say pull forward. You are supposed to wait for the employee who cannot be seen. And if no employees are present, then it's your fault, and you probably stole the car wash anyway?! So my car went through, short wash, came out still dirty. So I gave up and went home. I'll never go here again and will find another wash. Shame bc I live nearby and own 5 cars. If you look at the other reviews they accused other customers of stealing too, makes you wonder about these people. Yes, I drove here in my $50,000 Lexus SUV to steal your $5 dollar car wash?! That's what they think about their paying customers. What a bunch of clowns at this place. Go anywhere else. read more

This is the second time Luke car wash caused damage to my car. First I thought it's alright to loose one of the car wipers and I replaced it. Today the worst day of my life, I just wanted a normal car wash. While the car is moving and those heavy rag blue Cookie Monster things hitting the car, I heard something hit my front windshield. when the car wash ended, I checked and there was a crack in my windshield. A $5 car wash ended up with a costly damage. The worker there wrote a claim, said I am sorry and told me go online to contact Luke car wash. So, I could not find online a valid website for Luke car wash where I can file a claim, it felt like the whole website is a scam. What do I do now? Never again washing my car there. Be carful read more

***Would give less than 1 star if I could*** Vacuums are quarters only and are terrible with suction. Only a $5 car wash option. Car wash lasts about a minute and doesn't clean your car very well. Windshield was covered in bugs from a road trip. Car wash didn't work at all. read more

On October 3rd 2017, I took my Brand new 2 week old car to the Luke Car Wash On us30 in Valpo. As the wife and i entered car wash we heard banging under car and car started slamming up and down and left and right. Even jerked steering wheel out of my hand. I started honking horn to get manager and employees attention but by that time it was too late and car settled down. During this violent malfunction the car wash lifted car off ground slamming it to ground damaging my driver front wheel. Manager and employee watched this happen. Once through the wash i immediately pulled around to look at damages and show manager. I thought the whole front of the car was smashed in. To my surprise there was no body damage. Only damage was the wheels. The wheel damage lines up perfectly with they rail. you can see the pattern is not road rash. Manager admitted he had been admiring how well the wheels looked as I was going into wash and that he didn't see these lines then. He also agreed it was from the slamming against the track. Now the corporate office gets involved and he even says after watching the video he saw how bad it was and said trolley jumped track and got under tire. He then tells me he wants 2 estimates which I got from 2 car dealers. I was told next tuesday he will get back to me. When the District manager contacts me he claims that he cant be sure it was damaged by them and will only offer half of estimate. The wheel replacement is over 500.00 and they want to only pay half. He claims they have nylon caps on tracks so he doesn't believe damage happened at their car wash. Now I have spoken to another automated car wash company and they quit using nylon caps on track since it was grabbing wheel weights and scratching wheels. So now I cant reach the DM anylonger since he wont return calls and manager plays dumb and says I cant fix it it is out of my hands. So BEWARE LUKE WILL NOT COVER DAMAGE CAUSED BY THEIR CAR WASH!!! read more

I wish I could give them 0 stars! The car wash was, meh. But the customer service was one of the worst I have ever dealt with! First- And maybe I m the only person who won t assume this- they only take cash. There is no sign telling you that and by the time you talk to someone, you cannot exit. I had to give the guy my license, go through the mediocre wash, to my bank and get cash then come back. It seems in 2013 they could take cards easily, but at least have a sign telling you it is cash only before you are in line. Secondly, once I entered the carwash, the two guys spraying down my car were saying some really offensive things about me. While my windows were rolled up, they had to yell over the dryers and cars so I could obviously hear them. I emailed the company telling them both of my issues, I was really upset about what the 2 guys had said, did I get a response? Nope! I didn t think I would ever go back to Luke s, but now that they ignored my compliant. I KNOW I will never go back and will be telling everyone I know not to support their business either! read more

I just ran my car through Luke's wash. It did not get my windshield clean at all. So I drove around to ask them to help me out with that. Three guys came out in turn to argue with me about it and basically said 'too bad', that I was trying to get something for nothing, and that I was being unreasonable. I was shocked ... over a $5 car wash that didn't even get the windshield clean?! They would let me go through again if I paid again with no guarantee that the car would be clean even then. And said it was against corporate policy to brush the windshield. Wow, this is a very unhappy place :( read more