Went and paid to have my dog evaluated and was told that my dog was not a good fit as he was too…read morefearful. My pup is 7 months old and spent the first 3 months of his life in a puppy mill. Since I work full time, he needs to be socialized during the day with other dogs as opposed to being in a crate and play with different dogs than my other two at home. Isn't the point of doggie day care to help with socialization and get exercise for a pup that is otherwise crated during the day? When I noticed that they noted that he was 2 years as opposed to 7 months I called and spoke to someone who then said that sometimes pups regress at this age and other things and they proceeded to tell me that there are other day cares that might be a better fit. That right there ended the conversation for me, obviously they only want specific perfect dogs and not those that may need some help. They want the easy dogs and have enough dogs going where they felt they did not needed my business. I would never bring a dog to them with that attitude, it does not speak favorably of them. As a side note, I work with several different rescues as a foster home and have fostered over 20 puppy mill releases and taught them how to be real dogs and placed them in great homes, my other dogs at home are rescues as well. I have worked with dog behavior specialists and have an understanding of dog behavior.

This place was great! I have two doggos that cannot stand being apart and the little self wash room…read morehere was perfect for us 3 to be in there. Everything is provided for you and everything is extremely nice. The receptionist at the front was more than kind and I genuinely appreciate her help since I had never been there before. The prices are really reasonable and the cleanliness and quality of the place is all around great! I will be back with my doggos for another wash soon and eventually have them groomed there when I have time to drop them off and come back.

Great spot. Thoughtful kind owners that always take care of our dog-an 80 pound Labrador.read more

Great service, communication, and team. They work with us to accommodate our loved Borador in short…read morenotice. Highly recommended.

Always happy with the great care my timid rescue dog receives at Bed and Biscuit! I Never worry…read moreabout his getting the best care:).

Such a great breeder and truly cares about her doggies. I wouldn't go anywhere else for a golden…read moreretriever pup.

We just got our second golden retriever puppy from Famn Damily Farm. We got our first a year and a…read morehalf ago. Both dogs are beautiful, incredibly healthy, and have been amazing additions to our family. And I really can't say enough good things about Famn Damily. I've been there twice now. With my family. In both cases we drove 240 miles to get there, just because we realized what a special place it is, and because we knew we didn't want to get our puppies from any place else. You set foot on the farm, and you see dogs that are truly living their best lives. They have so much space to run and play, they are so well cared for, and so loved, and so clearly happy!! And healthy. And the facilities that have been constructed for the dogs, that clearly took a great deal of time, money and effort to build, are very impressive. Melodie Hammond runs the farm. And she's amazing. I know that my future dogs will be golden retrievers, simply because I know I only want to get puppies from Melodie, from Famn Damily, and Golden retrievers are what she breeds. The last thing I said to Melodie when I left the farm yesterday was, "see you in another two years"

My dogs are both always so happy before and after their groom! You can tell they are treated with…read morekindness, respect, and love. They look amazing every time. Highly recommend!!

Nicole does a terrific job with Charlie and he always looks wonderful after visiting!read more

Danielle from Paws-2-Play did a fantastic job taking care of our cats while we were away for a few…read moreweeks last month. We have to take another trip soon and feel totally comfortable knowing that our pets will be well taken care of in our absence. We even noticed a new toy in the apartment when we got back, so the cats were definitely getting played with, too. As a plus, the office staff is incredibly organized and responsive. Both times, they got back to us right away to confirm that they had received our request.

They'll keep your pets alive, but don't expect much beyond that. We've had them watch our cats…read moretwice, and both times we've returned to a litter box that's a total mess; their water fountain had an empty tank and food was floating in the bowl; and they also weren't very good about providing updates about our cats (which, considering they charge $20 a visit, doesn't seem like much to ask). Frustrated and won't be using them again.

Wonderful people from the front office/reception to the doctors to the VA at checkout. Took time to…read moreexplain everything to us. They calmed us down at every step. Whole experience was great. Professional and caring people. God bless for all you did for our Wilbur!!

I am not satisfied with my experience at this hospital for several reasons. First of all, Dr…read more Purdy's bedside manner and demeanor are deplorable. When I first met with her to discuss the upcoming CT procedure on my cat, she was bizarrely upbeat, peppy, and cheerful when telling me that it was likely my cat had terminal cancer. I was completely taken aback and startled by the disconnect between what she was saying and how she was delivering that message. There was no compassion, empathy, or understanding that the message she was delivering was devastating - her demeanor was more in line with a positive, optimistic prognosis. In addition, she kept rearranging her hair and grooming her nails while talking to me about the looming death of my beloved pet and I just couldn't wait for her to leave the room. Later, when she called me to let me know the CT procedure was complete and my cat had woken up from sedation, she had the same peppy, cheerful attitude when telling me that the preliminary results were consistent with nasal lymphoma. She never once expressed condolences or acknowledged how upsetting this news would be. She never said anything like "I'm so sorry to deliver this news, this must be upsetting for you." She was annoyingly and inappropriately cheerful and peppy and bubbly. It was completely shocking and I could not believe what a terrible bedside manner she had. A few days later, she called me with the results of the CT and said that the images are consistent with nasal lymphoma, a terminal diagnosis as chemo/radiation are not financially feasible nor do I believe they will offer my cat any meaningful quality of life. Once again, her attitude, demeanor, and delivery were terrible and completely at odds with the somber and serious news she was delivering. Even when I choked up and started crying a little bit, she never expressed any compassion or empathy - she just continued on with her chipper and upbeat attitude. At one point, I mentioned how difficult it was to administer the pills that had been prescribed for my cat because he kept spitting them out and was starting to avoid me when I came towards him with the meds. In a bright and cheerful voice, she said "Yep I wouldn't be surprised if this interfered with your relationship with him and possibly shortened his lifespan!" I could not believe she said that - it made a difficult situation so march harder to handle. I have never experienced a healthcare professional with such a terrible ignorance and unawareness of their inappropriate demeanor. She needs very specific and targeted education and training on how to deliver bad news about her patients to their owners. Losing a pet is devastating and if she can't handle owners' emotions appropriately and carefully, she needs to find another job. I want to point out that I am a healthcare provider myself and I have had to deliver upsetting and sad news to patients many times over the course of my 20+ year career. I am ALWAYS aware of the impact of my demeanor and attitude on how my patients process what I'm saying. It's so important! Especially when bad news is being delivered, compassion for people's emotions should be TOP OF MIND!!! Finally, when I dropped my pet off in the morning, I was 100% clear that I wanted to be told about any and all "extras" that appeared on the invoice before anything additional was done. Dr. Purdy assured me that nothing additional or extra would be done without my permission. Later in the day, she called me during the CT scan procedure to say that a pharyngeal mass had also been identified (in addition to the nasal one) and asked if I gave my permission for this to be biopsied as well. She told me this would be an additional $400. I gave my consent and they moved forward. Later, when it came time to pay my bill there was a fee of $200 for the histopathology associated with this biopsy, which Dr. Purdy never told me about. She only said it would be $400 more. When I expressed my disappointment, nobody was willing to acknowledge that a mistake had been made. I spoke to the clinic manager and she just kept pointing to the "extras" listed on the original invoice as proof that it was ok to charge me this additional money, even when I told her that I had asked to be informed of all "extra" fees before anything was done. She then told me that they could just not send the tissue samples for histopathology, even though I would still have to pay $400 for the procedure. So in essence, I would have to pay $400 for nothing. After the upsetting interactions with Dr. Purdy described above, this added insult to injury and I just wanted to get out of there and go home and cry. I will not be coming back to this hospital if at all possible and I do not recommend it to anyone else.

My dog needed immediate surgery for a disc problem. They got him in immediately and his recovery…read morewas remarkable. Kodo's to Dr. Dewey and his staff - my dog is part of my family, and he certainly kept our family complete. Thank you so much!!! Highly recommended. Vivian Ludwigsen (Dog- Buddy Horning)

Wonderful, caring, compassionate and knowledgeable! This practice has been fantastic with our cat…read more A real asset to the veterinary community. Recommend 100%