This is the best little shop in Western New York. Molly and Kate are friendly personable and kind!!…read moreDo yourself a favor and ignore the deranged lunatic that gave them 1 star!!! Maybe Molly or Kate dated her high school dream. I don't know but just go to the best little shop in WNY.

I love this place! Great service, excellent selection and quality. I always know I'll find…read moresomething cute here.

The perfect addition to the Village of Hamburg! I am so happy, and #thankful, that Grayhart…read moreBoutique opened a few months ago. The area was missing a clothing shop with cool, trendy and affordable clothing and gifts. They offer womens's standard and missy sizes along with some kids clothes and accessories. There is a lot to choose from and the price range is affordable, most items are probably between $25-45. Despite what is happening with Covid this shop has taken off and adapted to the challenges we are all facing today. The shop is bright, clean and airy. Everyone inside is wearing a mask and there are contactless pickup and private shopping times available upon request. I personally love that there is a website so I can shop online and pickup in store. Since the boutique is small there are limited quantities of new merchandise. If you are really interested in trying something you can buy it right away online and then can plan a time for yourself to go in and try everything on. I have already made some awesome summer purchases that have a strong rotation in my closet. Aimee, the owner of the shop, is lovely, helpful and has an eye for the next greatest thing. #ThankYouThursday

What a wonderful boutique in the village of Hamburg. I've stopped in several times and the owner is…read morealways so pleasant. They have a great variety of clothing and accessories. They have adorable (and very quipy) gifts that are perfect for bdays or hostess gifts. I appreciate their diligence on observing social distancing protocols at this time. Do yourself a favor and stop in to this charming boutique!

I bought a bracelet for my mom for Mother's Day and when I went to try it on her, one of the beads…read more(a bird) flipped (didn't lay flat) causing the sharp part of the bird bead to dig into her arm. Extremely uncomfortable and obviously can't wear. I emailed to see if they would accept a return and pay for return shipping since the item is obviously unable to be used for its intended purpose. Note that I paid for shipping initially which I know I am out of luck on that. I got an extremely rude response saying they will not pay for shipping and told me if the package was altered in any way (presumably it was since she tried it on) I would not get a refund. Now in order to get a refund I am out $10 bucks on a $28 bracelet. Horrible customer service and rude. Would never order from them again.

Fresh recently did all of the floral for my wedding & I was blown away by how perfectly they…read morebrought my vision to life. Their customer service skills, attention to detail, ability to relate, & commitment to delivering a high quality product are nothing short of amazing!!!!! I literally couldn't be any happier with them!!!! This is not to mention that I do a lot of shopping in their adorable boutique/gift shop & as well as order all of my other floral needs from here!!!! LOVE LOVE LOVE them & I'm sure you would too!!!!

So disappointed. After purchasing 2 items for gifts (and having to go to the ATM for cash because…read morethe computer was down so card use was impossible) I tried to return them Wednesday, Jan 8 at 11 in the morning (during their business hours.) Just wanted store credit. They were closed. Upon trying again today I find out their return policy is a 2 week window and I have missed it. This policy is written at the bottom of the receipt, so I should have read carefully, but that's a VERY short window. And even if they were open when I tried to return it I still would've missed it. Lesson learned. I have shopped in this boutique many times and never questioned spending the money because the quality of the merchandise seems good. I will question spending money there now. Suggestion: when selling to customers, the 2 week window could be highlighted on the receipt ("this is our return policy"). That might have helped me.

After eating next door, I stopped into this store. Wasn't expecting it to be open as it was 5:45pm…read moreand most stores around here close at 5. The woman working (Rula) said as long as I'm shopping she will let me stay in and try on clothes (they closed at 6). And so she did. I bought a lot of cute things and Rula was just awesome. I had a riot chatting with her and had a lot of laughs. ~~~Rula if you see this, the dress zipped when I got home and changed into a normal bra! Yay!!~~~ They had a little rewards program too ... I believe $10 off after you spend $250 or more. This is all women's clothing and accessories. Actually now that I'm writing this, I think there was another side to the store I didn't see. I'll stop in next weekend when I'm back in town and update my review if there's more. But from what I saw, women's clothing/accessories including some cute coats and jewelry and hair clips. Candles and oil perfumes. Also there is a clearance area in the back!

Always a must stop when visiting Ellicottville ! Excellent service. Amazing options for everyone on…read moreyour list. They carry Brighton jewelry which is my favorite.

This was the first store I came in on my visit to Ellicottville and it was really adorable. I loved…read morethe stuff they carried and left with some cute jewelry I look forward to wearing when the occasion arises. A lot of stuff in here came with a price tag a little higher than my preference but nonetheless, brands and material of good quality! The woman working here was nice and friendly.

Cute store! They have more locations, including one at Galleria Mall. This store reminds me of…read moreGiftology at Eastern Hills. They carry Brighton, Alex & Ani, Camellia charms, Vera Bradley, and even the Buffalo themed nail polishes! We came in here looking for one of 2 bracelets for a friend who is recovering from cancer. They only had one of the bracelets we were considering, but we decided that the one Cameleon had was best for what we thought our friend would need. They had a pretty good selection. I'm glad we were able to check this off the list without having to go to too many stores. Perfect! The employee working was very friendly and helpful. I'd definitely come back. I like that the store was spacious and clean.

From the owner: Fabulous Finds and Stylish Trends for Less! - Caméléon Boutiqué two Great Locations in Western New…read moreYork - Ellicottville - East Aurora Caméléon | A gift, clothing and accessory boutique specializing in all things chic! #Caméléon, The Caméléon team strives to provide high quality and unique fashions with unmatched customer service.

If you have not been here recently (or if you've never been at all!), you must check it out!…read moreThey've re-vamped the whole store. It was an adorable boutique to begin with -they expanded to the space next door and filled it with...DRESSES! **LOVE** I come here at least once a season to buy shoes. They are unique, pretty, and best of all, reasonably priced. Sometimes the quality can be a little questionable. They've started carrying higher-end selections, which cost quite a bit more. But if you need a pair of shoes you're only going to wear a couple times, you'll be very impressed with what you get here. I buy flip flops and sandals here every year -they only last for about one season, but that could be because I wear them non-stop. They have a really neat jewelery selection, too. A whole turquoise section! I've bought clothes here, too. Again, unique and inexpensive night-out kinds of dresses and shirts. Bohemian-style hats and accessories. This place is a great gift card choice for those girly-girls in your life.

I really wanted to love this place but for some reason the people they have working here are not…read morefriendly at all. Extremely poor customer service and they do not let you exchange anything past 14 days. Sorry we can't all be so perfect xoxo

THE BEST CUSTOMER SERVICE I EVER EXPERIENCED! Called earlier…read morein the day to see if they had any wedge sandals (needed next day for work event). Riley answered the phone and gave me a quick review of what they had in store and made me realize I better stop in. When I got there, she helped me find the perfect pair. Although they were a half size bigger than what I would have ordered and a different color than I had in mind, they ended up being the perfect Sorel wedge sandal and now I'm obsessed. I also was able to use my 30% off bday coupon, which you can use pretty much everything (excludes Birkenstock and another prestige brand I can't think of). What a great deal! Riley also told me I could "double dip" and head over to Sunshine and Bluebirds (right next door). That's where I found more of the Teleties hair clips. These are so great because they lay flat, which omits the uncomfortable feeling of driving with a clip on the back of your head. Brittany who was working at the store, was beyond friendly and easy to talk to. The customer service alone makes me want to go back to both Research and Design & Sunshine and Bluebirds. Pro tip: add yourself to your mailing list and enter your birthday. You'll get a 30% coupon that I can use at both stores.

I really enjoy this shop! It's great for cute clothing, Buffalo gear, and gifts for others! It is a…read morelittle more expensive, but the quality of items is worth it. The workers are very friendly and keep accounts of customers on file for sizing etc!

I always love stopping at Ava Grace. Cute shop, friendly staff and I always find something I love!read more

Some of the other boutiques in Ellicottville (that shall remain nameless) are considerably less…read more"user friendly". They either hover desperately or are too snooty to bother making you feel welcome. Oh, well. Their loss. The ladies behind the counter were genuinely welcoming. So many pretty clothes, lots of beautiful jewelry, fun doodads. Such a nice little shop!

Very cute store! Lots to look at. I really loved the jewelry and sauces/dips. There were a lot of…read moreand colorful kitchen pieces I wanted as well but I don't have room for them unfortunately. Artists names were available for many things which I loved. Customer service was great. I'll be back soon!

Cute shop with a variety of household items, jewelry, gifts, etc. Friendly customer service. Came…read morewith a group and almost all of us found something we loved.