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    Lululemon Athletica

    3.4 (75 reviews)
    Open 11:00 am - 7:00 pm
    Updated over 3 months ago

    Lululemon Athletica Photos

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    I recently came across some deeply troubling information about Lululemon, including allegations that the company intentionally chose a name with multiple L's to mock how some Asian individuals might pronounce it. There are also claims that the brand has expressed preferences for a certain "type" of customer. These revelations are completely at odds with my values--I believe in treating all people with dignity, equality, and respect. As a result, I chose to return all of my Lululemon items. I visited the same store where I originally made the purchases. All items were unworn, unwashed, and still had their tags attached. I had the original card used for the transaction, along with a clear photo of my receipt. While I didn't have a printed copy, the image contained all the details needed to verify my purchase. The employee at the register was kind and offered me a store gift card, which I politely declined. She then called over a man named Joseph Griego, who introduced himself as the highest-level manager. I later learned he is actually the assistant manager--something that felt misleading. He refused to accept my digital receipt, stating, "This could have been altered." When I asked for the names of the store and district managers, he refused to provide that information. It's unclear why those names are treated like a secret when these individuals work directly with the public. I also asked him to show me where in the store's policy it says that digital receipts are not accepted. He couldn't. Yet, he still asked whether my receipt had been emailed to me. According to Lululemon's own return policy (as stated on their website): "Product must be unworn and unwashed, with the hang tags attached, in original packaging (if applicable), and accompanied by proof of purchase." I met all those criteria. Despite this, I felt I was being profiled based on how I was treated. As someone who works in retail, I understand what's typically required to process a return, and the level of discretion store employees can use. Joseph was rude, dismissive, and made no effort to understand or resolve the situation. His behavior reflected the very culture I am speaking out against--one of arrogance, exclusion, and entitlement. I've since filed a formal complaint and was thankfully able to process my return over the phone with the help of a representative named Alexia, who was kind, understanding, and professional. I strongly encourage others to think carefully about the values they support when choosing where to spend their money.

    Logo keychain
    Yvette C.

    6/18/23 2:30pm Customer service is almost non existent. I've been shopping here for years and it's slowly been declining. Literally 3 staff members were just hanging out talking. I "almost" felt like I was bothering them when I approached them with a question lol Plenty of merchandise so that's good. I bought a crossbody and a super cute keychain but i don't think I'll be back and I don't suggest this location.

    All the people waiting
    Desiree B.

    This store is over doing the social distancing. There's is a long line outside and NO one shopping , a few in dressing rooms . Get it together LuLU. This is dumb.

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    3 months ago

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    3 years ago

    I loved this store. The workers were super sweet and friendly, Lou helped my daughter find the bag that she has been wanting.

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    Page 1 of 2

    Ask the Community - Lululemon Athletica

    Review Highlights - Lululemon Athletica

    There were 4 employees (2 men and 2 women) working at the time and they were all HELPFUL.

    Mentioned in 3 reviews

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    5.0
    (5 reviews)
    7.4 mi
    $$

    Just visited Driven Boutique, previously named Patty's Closet owned by a friend of mine Danielle…read more The store is so clean, so organized & so CUTE! If I had more time, I would definitely have been in there for hours either going thru the merchandise or talking up a storm with the lovely owner. Everything is color-coordinated & the mannequins are frequently styled by the owner to give you ideas on how to rock the clothes! I couldn't help myself & I grabbed a SUPER CUTE maxi w/ some aviator sunnies that Danielle suggested looked good on me ;-) The thing I love most is the story behind the owner. Danielle's story is honestly a fairytale & seeing how far she's come is so inspiring. I knew her from the beginning & seeing her success in physical form is such a blessing. Once you walk in the store, her personality instantly grabs onto you & you're drawn to her. And that is why you see that store you're standing in, because she has that smile & personality that lets you enjoy your experience. So please, spread the word of Driven Boutique & come support the local business of Miss Boss Lady Danielle! Let her know I sent you there, because I wouldn't tell you to go anywhere unless I thought it was worth it!

    Awesome store and owner. I live right by the store so stop by often. The owner is very sweet and…read moresocial. She's very attentive when you're in the fitting room so you don't need to go out for more sizes. Follow Drivens ig. She posts all the new outfits and responds back quickly. I usually ask if she has a certain size and she'll respond yes. So I know exactly what I'm getting when I get there and know they have my size. Not like when I go to Macys and search forever for an outfit I like then in my size. She always has cute outfits so I recommend

    Photos
    Also have dressy styles for your occasions!
    Also have dressy styles for your occasions!
    Driven Boutique
    Driven Boutique

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    Third & Arrow

    Third & Arrow

    4.9
    (12 reviews)
    3.3 mi

    What an amazing boutique to stumble upon. Absolutely would recommend checking this place out :))…read more The size of the store was perfect, everything was neatly organized and felt comfortable like I was trying things on at home. The place was also instagram worthy (always a plus) I love the fact there are limited sizes of each style, I mean who doesn't love exclusive items. + THEY ALSO SELL FACE MASKS! The owner was an absolute gem. Provided great recommendations and once she told me the rompers had pockets....I was sold. If you're looking for the basics or a cute outfit + accessories for going out, this place has it all :) I ended up with a striped top I couldn't wait to wear the next day. I'm ready to become a regular at this place and see what else they'll have .

    Been in here a handful of times. Found them through Instagram as an online store & then i found out…read morethey were opening a store where i lived ! The first time, I met the owner ! It's a very intimate store, so naturally we got to know her. She knows fashion!!!-- and she started suggesting pieces for me and my friends to try on. I ended up loving two things I wouldn't even have looked at if I was by myself !! And the music choices were catered to my friends and I as we used the fitting room. It made shopping fun actually haha. There's jewelry/accessories sold there from other boss ladies (female business owners) I love that they all support each other. The last time I came here they paid for my parking not sure if they still do that. To add, the stuff I bought came with a cute paper-fabric material bag. No plastic bags ! Yaaay. If you're around the area, definitely stop in. A lot of the items go with so many things and will fit in different seasons. They usually sell one item in each size so if you've been eyeing something get it quick!!!

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    Third & Arrow
    My Valentine's Day jumpsuit!!
    My Valentine's Day jumpsuit!!
    Third & Arrow

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    Rhapsodielle

    Rhapsodielle

    3.0
    (90 reviews)
    7.7 mi
    $

    I've been shopping here for over 10 years. When we lived on base I frequented the Nellis location,…read morebut now the warm springs location is closer. I always admired and the color coordination of the clothes and shoes as well as the clean esthetic state of the store. Prices are mostly reasonable, and they have the regular sizes of small to large. I'm glad this location had closed door dressing rooms compared to the open room and having to change in front of others. I did feel like I was being watched and followed, which ultimately did make me uncomfortable , I just spent less time looking and headed for check out bc I don't like the stereo type profiling .

    I drove about 30 minutes to visit Rhapsodielle after the locations near me closed, and it was worth…read moreit. This has always been one of my favorite spots for office attire. People who remember Love Bug get it. The store is really tidy and everything is color coded, which makes it easy to shop and put outfits together. There are a lot of options, especially if you are looking for work clothes. Just be aware that sizing is not consistent at all. Fits vary a lot, so you will need to try things on. Service is pretty hands off. The staff does not really assist, but I actually prefer that. You can take your time and shop without pressure. Dressing rooms are open and self serve, which keeps things moving. Pricing is what you would expect. It is fast fashion with a slightly higher price tag, but still affordable for what you get. Overall, still one of my go to places for office wear and worth the drive for me.

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    Rhapsodielle
    Rhapsodielle
    Rhapsodielle

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    Lululemon Athletica - sportswear - Updated August 2026

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