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    Lululemon Athletica

    3.4 (75 reviews)
    Open 10:00 am - 9:00 pm
    Updated over 3 months ago

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    I recently came across some deeply troubling information about Lululemon, including allegations that the company intentionally chose a name with multiple L's to mock how some Asian individuals might pronounce it. There are also claims that the brand has expressed preferences for a certain "type" of customer. These revelations are completely at odds with my values--I believe in treating all people with dignity, equality, and respect. As a result, I chose to return all of my Lululemon items. I visited the same store where I originally made the purchases. All items were unworn, unwashed, and still had their tags attached. I had the original card used for the transaction, along with a clear photo of my receipt. While I didn't have a printed copy, the image contained all the details needed to verify my purchase. The employee at the register was kind and offered me a store gift card, which I politely declined. She then called over a man named Joseph Griego, who introduced himself as the highest-level manager. I later learned he is actually the assistant manager--something that felt misleading. He refused to accept my digital receipt, stating, "This could have been altered." When I asked for the names of the store and district managers, he refused to provide that information. It's unclear why those names are treated like a secret when these individuals work directly with the public. I also asked him to show me where in the store's policy it says that digital receipts are not accepted. He couldn't. Yet, he still asked whether my receipt had been emailed to me. According to Lululemon's own return policy (as stated on their website): "Product must be unworn and unwashed, with the hang tags attached, in original packaging (if applicable), and accompanied by proof of purchase." I met all those criteria. Despite this, I felt I was being profiled based on how I was treated. As someone who works in retail, I understand what's typically required to process a return, and the level of discretion store employees can use. Joseph was rude, dismissive, and made no effort to understand or resolve the situation. His behavior reflected the very culture I am speaking out against--one of arrogance, exclusion, and entitlement. I've since filed a formal complaint and was thankfully able to process my return over the phone with the help of a representative named Alexia, who was kind, understanding, and professional. I strongly encourage others to think carefully about the values they support when choosing where to spend their money.

    Logo keychain
    Yvette C.

    6/18/23 2:30pm Customer service is almost non existent. I've been shopping here for years and it's slowly been declining. Literally 3 staff members were just hanging out talking. I "almost" felt like I was bothering them when I approached them with a question lol Plenty of merchandise so that's good. I bought a crossbody and a super cute keychain but i don't think I'll be back and I don't suggest this location.

    All the people waiting
    Desiree B.

    This store is over doing the social distancing. There's is a long line outside and NO one shopping , a few in dressing rooms . Get it together LuLU. This is dumb.

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    I loved this store. The workers were super sweet and friendly, Lou helped my daughter find the bag that she has been wanting.

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    Ask the Community - Lululemon Athletica

    Review Highlights - Lululemon Athletica

    There were 4 employees (2 men and 2 women) working at the time and they were all HELPFUL.

    Mentioned in 3 reviews

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    STITCHED has this reputation of being only for high rollers, like you need to walk in with serious…read moremoney just to belong there, but that's not what I saw at all. There were plenty of pieces around $200 or under, and you could easily put together a sharp, put-together outfit in the $400 to $600 range without feeling like you just got financially wrecked. It's elevated, yes, and absolutely works for high rollers, but for some it's actually well within reach if you want elevated, very cool men's clothing without going overboard. The vibe is what really sells it. It feels like a private men's lounge with a TV where you can sit, relax, and not feel rushed, and they offer tailoring on the spot so you can alter a piece right then and there without having to come back. This is a true one stop shop for men who hate shopping, everything handled in one place, quickly and efficiently, especially being right in the middle of the Cosmopolitan where you can grab a full outfit and head straight out for the night. Guys know how much they hate shopping, and this makes it a whole lot easier.

    I didn't buy a thing from the store. Although the items that they sell the clothing, the ties, the…read moreglasses and hats all look amazing. But I did do his go there to get an alteration from Otto, who was referred to me by the Bellman over at Vdara. Auto is a bit of a master magician when it comes to tailoring because he took what I thought was a throwaway sports jacket and repaired it for me and it looks like new I don't wanna tell how much you charge for it, but it was really a small amount In addition, Chris and the other gentleman work in the store treated me with respect and help me get to auto without worrying about me not buying anything in their store. It made me want to come back because of their customer service. So yeah, I'll give them five stars just based on their customer service alone. I will be back to buy Definitely a great place to go for men's clothing. Lots of fashionable items polos jackets sunglasses

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    The Good Wolf Lifestyle

    The Good Wolf Lifestyle

    4.9
    (57 reviews)
    2.2 mi

    The Good Wolf Lifestyle Co is wholeheartedly such a hidden gem…read more As you take your initial steps, you are welcomed by an alluring, thoughtfully curated aesthetic. Every piece feels intentional and picturesque. Ultimately, the space cultivates a warm, inspiring atmosphere that drives you to linger and carefully dissect every inch. Ergo, I purchased a vintage curtain from them and my house guests always ask where I purchased them as it also persistently receives a positive impression upon anyone who encounters it via web-based. Furthermore, store owners, Lisa and Sean are incredibly, kind, welcoming, and personable, which makes the experience even more unforgettable. The way they care and the heart they have poured into their boutique translates so well within the auspicious shopping experience. Additionally, I am in awe of Lisa's impeccable, unique palette as every corner reflects her eye for design and detail. I am, without a doubt, requesting her to interior decorate my dwelling in the foreseeable future. Moreover, the inspiration behind the shop further extends to how meaningful it is as it derives from a Cherokee grandfather's story about feeding the "good wolf" within us. A gentle memento that the divisions of ourselves we nurture are the ones that flourish. Anyhow, the message gives the space such an elegant sense of deliberateness and spirit. Continuing in this vein, they cultivated a jubilant sense of community through the events they host--ranging from local bands playing in the store, Cars and Coffee gatherings, and charming Valentine's Day photoshoots. Consequently, there is always something creative and lively happening. Overall, 'tis more than a home décor and apparel store as 'tis a welcoming capacity filled with beauty, heart, and community. I cannot recommend this store enough, xx. P.S. Lisa and my birthday are so close to each other's, which I thought was super adorable!~ xoxo Also, Sean curates the store's playlist in alignment with the weather. The Strokes and Arcade Fire were in today's agenda--all the more reasons to visit!~ xoxo

    Such a cute store with fun treasures to mull over. If the shop doggo is in, she makes the…read moreexperience even better. Kind and friendly customer service here as well!

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    Lululemon Athletica - sportswear - Updated June 2026

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