So nice that this has been open some weekends in the fall and winter! All of the sales associates are super friendly and helpful. They also have an amazing clearance section! read more

I recently ordered two fast and free running hats which after a single use and wash in a front loading machine, split down the center seam and can no longer e worn. I am legally blind so I often blame myself first, thinking it was something I unknowingly or accidentally did to create the tear. After the second hat split in the identical location, I decided to walk into Lululemon Avalon Monday morning and was horrified by the unkind, rude, and unhelpful staff. They refused to give me a refund on either hat, and despite my explanation of what happened to the first one, they would not replace or reimburse me for both. They finally agreed for me to select one new hat so I asked the salesperson to help me with the size because I cannot read the tags. It was obvious to both me and my mom that no one wanted to assist me in the store. I actually had to announce my disability in order to get help from one of the three salespeople standing around. When the salesperson was ringing up the new hat, they asked me to show my drivers license in a loud voice heard by all other customers. I was forced to tell this person yet again, that I am vision-impaired and cannot drive. Rather than using the receipt of original purchase which I had already provided, they asked to get my mom's drivers license. I was appalled by the behavior I witnessed this morning and hope no one else with a disability experiences this treatment. To make a bad experience worse, my two-year old was running around the store and my mom watched another salesperson intentionally trip him so he fell. It was obvious they wanted us all to leave. I am an avid runner with a disability and had been a loyal Lululemon customer. There are so many great athletic brands out there so I'll never purchase another item from this company again. Their employees need training on how to be kind and helpful to people of all abilities. read more

Employees absolutely stellar. I went in there today at around 11 for last minute Christmas gifts. I was aggressively hungover from a company Christmas party that hadn't ended until about 8 hours earlier. When I tell you I BARELY made it through my browse without passing out or getting violently ill, that would be and understatement. I get to the counter to pay and I literally can't speak. I felt so rude l, I apologized and explained my current state and the precious, most beautiful angel behind the counter then reached under the counter, into a hidden mini fridge, and pulled me out an ice cold GINGER ALE. She then proceeded to compliment my physical appearance and how I was carrying this tragedy. Girl,,,, Bless you. From the bottom of my soul, you are a freaking hero and I hope Santa pays special attention to you this year. read more

When trying to trade in a pair of damaged and pilled leggings for a fresh pair the employees denied that request. Prior to this experience I had traded leggings in worse quality than the ones today at other locations that respected company policy. The website claims to allow trades for leggings no matter what, and yet this location denied me. One of the employees helping me said and I quote "We do not have a lifetime warrantee" when in reality the website claims to have a "lifetime policy." When getting the receipt at the bottom it says "Have lululemon gear you're no longer using? Trade it in at a local store and get credit." I am confused and irritated as to why this was not the case here in Avalon. For the next time make sure these employees know the terms and conditions of this store before misleading customers and leaving agitated and upset as they leave unsatisfied. read more

Products are obviously great. but can you hire people who actually know about fitness and engage in it? As opposed to part-time housewives and drag queen looking teenagers with nothing better to do but gossip? Horrible atmosphere read more

Laurie and her team (Emmy and Caroline!) are the best! Always making everyone feel welcome (dogs especially!!) Love the community presence lululemon brings to Avalon during the summer! Wish they were open all year round! read more