This is the place you go when you need that specialty tool that nobody else sells. Plus they carry…read morenormal tools as well for a more affordable price. They warranty all of their tools for up to 3 years and they always have exactly what I need. Much cheaper than the big name brand stores and the quality is just as good if not better. I will continue to be a loyal customer and look forward to shopping at this location again in the future

what a joke!!! my son called at 10:30 am yesterday to see if they had generators...they said yes…read more we can hold one for you until noon. we get there before noon...after driving 45 min and walk in to pick it up and we get a...oh we sold those. all out. after telling us to come up and they would have it saved for us...what kind of crap is this? they really could have cared less....just an oh well your crap out of luck i guess....and do you know how many we have sold today already??? do you really think i care about that? why tell people false information...they apparently just try to get you to come into the store to buy something .... never will i ever shop here again...such a crappy way to run a business!! doesn't deserve even a 1 star rating!

Called for quote on a new kitchen...possibly 2 kitchens and was laughed off the phone. Was told "we…read moredon't want anything to do with it." Congrats on being so busy that you find a need to be rude to potential customers. Best of luck.

Wow. I cannot say enough amazing things about this place! We wanted some custom cabinets to flank…read morea built-in fireplace we put into our home during a remodel. Some friends of ours recommended Albers after we had some difficulty with another carpenter our fireplace rep had recommended. Albers came to our home for a complimentary consultation. I spent perhaps 15 minutes with him & provided a sketch, description, & inspiration photos. He took some measurements, went over stain and door options and was off! Easy breezy compared to other (numerous) custom consultation I had to endure. The cabinets were done earlier than expected. The installation was today and I was nervous as I am admittedly a bit Type A & wasn't sure if they would make them the way I envisioned. Well, let me tell you they are everything I had wanted and more! The cabinets are beautiful! Excellent craftsmanship, extras we hadn't expected (like colored light options!), and the installer went above and beyond. Albers is a family owned business and everyone we dealt with was unbelievably nice and down-to-earth. If you are looking for custom cabinetry of any kind, including kitchen, bar, etc. give them a try, I guarantee you will be so very glad you did! They absolutely blew me out of the water, was just thrilled! *will post picture following completion of stone work next week!

Very nice shiny trucks and clean with polite service and drivers are very polite and excellent…read moresupplies

I purchased a Woods heavy duty rotary cutter to fit my tractor. Good communication on quote, let me…read moreknow accurately about availability. They did a good job on assembly and preparation, they new the product well. I would definitely recommend them.

My third time in and only once was I happy when I left. Most of the guys behind the counter are…read morenot knowledgeable at all and don't show any interest in trying to help customers. They will chat on the phone for 8 minutes and not even acknowledge that you are there. There is one younger gentlemen who is very helpful and doesn't stare at you clueless when you ask him a question. It appears they have only one person that knows how to use a computer and if he is not there then you are better off anywhere else. I'll take my business to Armada

During a time where it seems customer service is something that businesses do not focus on, this…read morecompany does! I have been to this store location repeatedly over the past year. Each and every time, I have received such excellent customer service that I do not go anywhere else for office supplies. Thank you Office Max - Gratiot location!

Nice clean store. Had what I came for. The cashier was friendly. I was in and out so fast I didn't…read morereally give the store a good look over.

I needed to resurface part of my wood floor, so I went to Home Depot and picked up a can of stain…read morethat looked - from the can - like the color of my floor. It was much too dark, and it looked terrible. I told a friend about what happened, and he recommended I got to Sherwin-Williams. I brought a piece of the stained wood from the original floor. The store manager spent some time comparing the different stains they had to the piece of wood: the wood itself can affect how the stain looks, so you can't always go just by the picture on the can. It's not the same thing as paint. He picked a shade that looked close, and he did something Home Depot didn't do: he applied the stain to the piece of wood I brought, on the unstained part, so I could see what it would look like on the wood. He told me that, if it didn't match perfectly, he could do some color matching to get the stain to look perfect. It would have taken a day for him to do this, but he would have done it free of charge. As it turned out, the stain matched perfectly. I sanded out the mistaken stain from before and applied the stain I got from this store. I first thought there was something wrong, but then I realized: the new stain looks like the floor when I first laid it down. The existing floor is dirty from years of not being polished. If you look at the picture I attached, you'll see this: the lighter color on the left is the current (dirty) floor; the darker color on the right is the newly-stained floor. Now, I just need to wash the rest of the floor, and it will be as good as new!

Very rude woman working there just hung up the phone. Unhelpful, condescending, and rude. Sorry to…read morebother you with a 2 minute phone call ordering MORE PRODUCT. Next time I'll skip giving you the business since it's such an inconvenience for you to provide sufficient customer service! I think her name was Jasmin.

My son kept telling me to try the "local ace" bec he goes with his friends dad all of the time. I'm…read moreusually a Lowe's girl but I was at the Kroger and needed something so I figured I'd give the new Ace a try! When I walked in, I was instantly greeted by an employee, Kyle, who was super helpful! This Ace is like a SUPER ACE! They had everything I needed and more!! They have EVERYTHING! So thanks to Kyle, and this new great store built by Kroger... I have now become an Ace girl!!

This is an Ace Hardware affiliate…read more I needed a few items for tomorrow's Habitat for Humanity build. Well stocked in tools, hardware, household items, etc. I asked about a military discount and I got one!

I wanted to go there to support my local hardware store and was willing to pay the extra money…read moreinstead of going to a big chain. I called about an item earlier and when I went into the store the man insulted my intelligence and demeaned me in front of my family. Instead of being friendly and helpful he was very rude. It became not worth it to me to pay more for such poor service, so I drove farther away to go to one of the two big chain stores.